49.07

v 16.0 Third Party
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Sales (sale_management)
Discuss (mail)
Invoicing (account)
Lines of code 1264
Technical Name ak_customer_credit_limit
LicenseOPL-1
Websitehttp://www.aktivsoftware.com
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Sales (sale_management)
Discuss (mail)
Invoicing (account)
Lines of code 1264
Technical Name ak_customer_credit_limit
LicenseOPL-1
Websitehttp://www.aktivsoftware.com
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  • Compatible with:
  • check-mark Odoo Enterprise (Odoo.sh & On Premise)
  • check-mark Odoo Community
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Credit Management Credit Management

Define and Manage Credit Limits according to Restrictions & Approvals

This app is an add-on to default Odoo’s functionality for credit management, where Odoo lets you set and mange credit limit with few warning prompts, the custom app will help you actually put restrictions upon sales order and invoice creation when a user exceeds their credit limit.

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REQUEST A DEMO

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bit.ly/credit-demo

Why use the custom Credit Management App?

Are you looking to take control of your customer credit management with a comprehensive solution that goes beyond the standard features offered by Odoo? Look no further!

Our custom app seamlessly integrates with Odoo's existing customer credit management system, providing an advanced and streamlined approach to credit control.

Key Features
Feature Section Background
Credit Limit Enforcement If a customer surpasses their predefined credit limit, our app restricts users from proceeding with sales order creation or invoice generation. This proactive measure protects your business from potential financial risks associated with overextended credit.
Approval Workflow Our app introduces a robust approval workflow to your credit management process. When a customer exceeds their predefined credit limit, designated credit approvers can either approve or reject the credit limit extension to ensure a structured and accountable decision-making process.
Put Customer On-Hold Take control of your customer relationships by leveraging the exclusive "Customer Hold" feature. For situations where customers consistently exceed credit limits scenarios, you can place them on hold. Once activated, the system prevents the creation of sales orders for customers on hold, ensuring you maintain a secure and balanced credit environment.
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Request a free demo session with one of our experts to know Credit Management better

Schedule Call

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bit.ly/credit-demo

Step-by-Step Guide to Using the Customer Credit Management App

Configuration
  1. Kick start the process by setting a default Credit Limit:

    Go to Accounting > Settings > Check the box “Sales Credit Limit” > Set a Credit Limit

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  2. Define the Approvers for Credit Management:

    Go to Configuration > Sales > List down names of Approvers responsible to Approve/Reject Credit changes for the system

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  3. Methods for Credit Management:

    Based on Sale: This method calculates credit limits based on customer's sales order.

    Based on Invoice: This method calculates credit limits based on customer's invoices.

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Workflow
  1. Select/Create Customer and Assign Credit Limit:

    Go to Customers and Create a new one or Select and Existing one to prepare quotation against their requirement.

    Go to Accounting Tab and assign Available Credit for the Selected Customer.

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  2. Create Sales Order and Invoice:

    Go to Sales > Create Sales Order > Add Essential Details > Set Product quantity & Price per unit. As shown in the above screenshot we have set a credit limit of 1000 for the customer “Aktiv Software”.

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  3. Create Invoice:

    The quotation generated for Aktiv Software is for 899 and their credit limit is set to 1000 so as per the flow, they don’t exceed the credit limit and hence there is no requirement of approval in this case so, an invoice will be generated.

    Unless and until the invoice is generated, system will not update the total receivables. Once the invoice is generated, the credit limit and total receivables will be updated in the system.

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  4. Managing Credit Exhaust Scenarios:

    Let’s say we try to create one more sales order for “Aktiv Software” who has already used 899 credit out of 1000 available credit. If we try to create another sales order for same product, a warning message will be displayed as shown below:

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    • System will prompt a warning whenever there is an order which will be higher than the allocated Credit for the customer.
    • System will provide information regarding the pending credit as well as pending payments from the customers.
  5. Credit Extension Approval - Request to Credit Manager

    As per the default Odoo flow, the process would have concluded here with the warning prompts and user would have still been able to place order for the customer who has already exceeded their credit limit.

    But with this app, as soon as the user creates a sale order for “Aktiv Software” who has exceeded credit limit, the system will send a credit approval request to the pre-defined approvers or credit managers.

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    System will send a request to accountable approvers to take action for the additional credit and a new stage with “Waiting for Approval” will be displayed in the Sales tabs.

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    Once User gets the approval for the Sales order, system will allow to create the Invoice.

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    If users create customer invoice directly from Invoices then they will need to follow the same process as Sales orders.

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  6. Put Customer on HOLD

    Users can put customers on hold who have consistently exceeded credit limits without clearing payment. Users can use this feature to restrict any transactions with selected customers.

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    User can set warning message for customers they want to put on hold. So, when any other user tries to place order for those customers this warning message will be displayed.

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  7. Unblock Customer

    System also allow users to unblock customers put on hold as per requirement.

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  8. Credit History

    System saves all credit management changes as log on the customer page.

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The app comes with a specific configuration that enables you to manage credits at order or invoice level.

No, to ensure consistent enforcement, users cannot bypass the block. However, authorized users can initiate an approval workflow for exceptions.

You can designate specific users or groups within Odoo as credit approvers, ensuring a controlled and accountable decision-making process.

Once activated, the system prevents the creation of new sales orders for that customer within Odoo. This ensures you maintain control and mitigate potential risks until the situation is resolved.

If you encounter any challenges, our expert team is ready to assist you promptly—ensuring a smooth journey from installation to optimal utilization.

Suggested Apps
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Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
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