Asterisk Plus

by
Odoo
v 16.0 Third Party 14 480
Download for v 16.0 Deploy on Odoo.sh
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 5081
Technical Name asterisk_plus
LicenseOPL-1
Versions 12.0 13.0 16.0 14.0 15.0 11.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 5081
Technical Name asterisk_plus
LicenseOPL-1
Versions 12.0 13.0 16.0 14.0 15.0 11.0

Asterisk PBX connector for Odoo platform

The primary module

Icon
You must purchase a monthly subscription to use this application. For pricing and other details, visit http://odoopbx.com.

Features

  • Odoo open source, enterprise and odoo.sh are supported.
  • Click to call from Partner form.
  • Partners calls history with consolidation on parent company with grouping by partner employees.
  • Call recording, sharing and discussion.
  • Call recording transcript (using external transcript service - https://iap.odoo.com/iap/in-app-services/781)
  • Automatic opening of partner's form on call.
  • Set phone's caller ID name from Odoo partners database.
  • Normalize your phone numbers database.
  • Get caller's salesperson SIP channel and connect customers directly to their managers.
  • Organize differentiated phone customer service by quering customer tags from Asterisk dialplan (e.g. put VIP customers in the VIP queue or in first place).
  • SIP client agnostic.
  • Partner creation from active call or call history.
  • Advanced call history analytics.
  • Automatic call & recordings archiving.
  • Works with the most Asterisk distributions (only AMI connection used).
  • More features coming...
  • Custom development available for request.

Documentation

For documentation and support visit docs.OdooPBX.com

Screenshots

Incoming call popup

Incoming call popup

Call Details

Call Details

Partner form

Partner form

Call notes

Call notes

Custom call reports

Custom call reports

Call recordings view

Call recordings view

Call recording tags

Call recording tags

Call recordings list with transcript

Call recordings list with transcript

Transcript popup

Transcript popup

PBX / Odoo user list

PBX / Odoo user list

PBX / Odoo user form

PBX / Odoo user form

Settings

Settings

Check out more addons

Asterisk Plus CRM

CRM integration module.

Asterisk Plus Project

Project module integration app

Asterisk Plus Sale

Sale module integration app

Asterisk Plus HR

HR module integration app

Asterisk Plus Multicompany

Multi-company Support

Asterisk Plus Invoicing

Invoices and Bills Support

Asterisk Plus Helpdesk

Helpdesk module integration app

Twilio Plus

Twilio platform integration app

Odoo Phone

WebRTC phone built in Odoo!

Support

Bugs, feature requests

For community support and documentation please visit OdooPBX.com

For bugs and feature requests please submit a request here: mailbox@odoopbx.com.

Asterisk / FreePBX support

This module requires a running Astrerisk instance.
Network connection between Asterisk and Odoo instance is required.
Please refer to Asterisk documentaion for Asterisk configuration.

If you are a novice in Asterisk/FreePBX and do not know how to complete Asterisk part of installation you can request paid support to help you setup your PBX. Please submit your requests to mailbox@odoopbx.com.

Asterisk! Enjoy with Odoo!

Asterisk Plus Documentation

You can find setup installation instructions at https://docs.odoopbx.com.

Paid installation is available at https://odoopbx.com/paid-installation.

Instance registration and subscription

In order to use this application you must register your Odoo instance in our billing system. Check out the Instance Registration Guide: https://scribehow.com/shared/Register_your_Odoo_instance__yczyIZtZQZycdXLSSlp6NQ

After the registration you should update your Payment Profile and add your payment source that will be used to pay for the subscription: https://scribehow.com/shared/Updating_Payment_Profile_and_Subscribing_to_a_product__3_GiJbTBSLmkCmmr5fy6VQ

After that you click the SUBSCRIBE button to begin your subscription or click FREE TEST 14 DAYS to start the product evaluation. If you decide to opt-out from the product you must cancel your trial subscription before the trial period ends otherwise subscription will start automatically.

ChangeLog

3.1

  • New option Server -> Starting Exten added. This allows to define starting extension when Autocreate PBX Users is enabled.
  • Fixed a bug with phone format.
  • Small UX improvements.

3.0

  • Launch of the new billing system with pay-as-you-go pricing model. Now subscription management is built directly into the application.
  • Added active calls widget for getting quick information on current calls from any place.
  • The Asterisk Plus Agent is not installed on the Asterisk server and has a auto configuration initialization. Please contact technical support to assist you with migration!
  • Added database index for call reference in order to speed up things on large deployments.
  • Many other small fixes and improvements.

2.5

  • Added an option to disable phone formatting to leave numbers as is. Useful for Arabic and other BiDi languages.

2.4

  • Automatic Agent connection implemented.
  • Call direction detection improvement.

2.3

  • Search partner by number refactoring. Added an option Search number operation that allows partial number search. This is used when number field is used to store several phone numbers separated with a '/'.
  • Call recording MP3 conversion moved to the Agent side to reduce Odoo worker's load.

2.2

  • Added support for OpenVPN. Now Agent can make connection to Asterisk server using OpenVPN.

2.1

  • Added call recording transcript & ChatGPT summary feature.

2.0

  • 2.0 release.
Odoo Proprietary License v1.0
This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).
You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
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It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.
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