Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Employees (hr)
• Project (project) • Discuss (mail) |
Lines of code | 119 |
Technical Name |
escalation_mail |
License | See License tab |
Website | http://www.fossinfotech.com |
Versions | 11.0 13.0 14.0 16.0 17.0 18.0 |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Employees (hr)
• Project (project) • Discuss (mail) |
Lines of code | 119 |
Technical Name |
escalation_mail |
License | See License tab |
Website | http://www.fossinfotech.com |
Versions | 11.0 13.0 14.0 16.0 17.0 18.0 |

Escalation Mail
This Module sends notifications or Escalation Emails to the Respective Project Managers on daily basis on the status of the task when the task has reached its deadline.
Highlights

Automated Deadline Monitoring
The module keeps a close watch on task deadlines and triggers notifications as soon as delays are detected.

Daily Notifications to Project Managers
Project Managers receive automated updates every day, ensuring they are always informed about task statuses.

Escalation Email Alerts
Escalation emails are triggered when tasks reach critical delay stages, alerting higher management or stakeholders.

Employee Performance Insights
Notifications and escalations help assess how promptly employees are completing their tasks, aiding in performance tracking.
Make sure your outgoing mail server is configured.

Map your stages with the field 'Related Status'.

Assign Project managers to the project.

When the task has reached it's deadline, The respective project managers will receive Email notifications on regular basis for every delayed task until the task moves into the done state.

Why Choose This Module?
- Stay ahead of schedule with automatic alerts and updates on task delays.
- Gives managers the tools to monitor, manage, and escalate tasks with ease.
- Real-time data on delays helps in making informed project management decisions.
- Escalations highlight performance gaps and encourage timely completion of tasks.
- Reduces manual tracking and intervention with a seamless notification system.
Advantages
- Real-Time Delay Tracking:Instantly identifies and communicates task delays to the responsible parties.
- Improved Project Oversight:Project Managers gain consistent visibility into task progress through daily alerts.
- Enhanced Accountability:Escalation mails create accountability by ensuring higher-level stakeholders are informed of persistent delays.
- Streamlined Communication:Reduces manual follow-ups by automating communication regarding task status.
- Supports Performance Management:Helps evaluate team efficiency and identify potential bottlenecks or underperformance.
Benefits
- Better Time Management:Timely alerts ensure teams stay on schedule, reducing project overruns.
- Proactive Issue Resolution:Early detection of delays allows managers to intervene before issues escalate
- Transparency Across Teams:Keeps all relevant stakeholders informed, ensuring a unified view of project progress.
- Boosts Efficiency:Automation reduces administrative workload, allowing managers to focus on decision-making.
- Performance-Driven Culture:Regular feedback via alerts encourages teams to meet deadlines and improve productivity.
Yes, the app works perfectly well with Odoo Enterprise as well as Odoo Community. Odoo Online (Cloud) does not allow installation of third-party apps and hence this app cannot be installed on Odoo Online.
You can contact us to request a customization in the app or you can write to us at sales@fossinfotech.com
Yes, You will get 4 hours Of Free Support, You can write your queries to support@fossinfotech.com
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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