Tata WhatsApp Business,
Run From Odoo CRM
Send and receive Tata Tele Business WhatsApp messages from Odoo, auto-create CRM opportunities from conversations, and track session SLAs - with support for two WhatsApp lines in parallel.
A full WhatsApp desk, built on Tata Tele's Cloud API
This module connects Odoo CRM directly to the Tata Tele Business WhatsApp Cloud API, letting your team send and receive messages, auto-create or convert CRM opportunities straight from a conversation, and track session SLAs so no chat sits unanswered past your response window.
A second, fully independent WhatsApp line runs in parallel with the primary one - useful for separating sales and support numbers, or running two business lines without needing two Odoo instances.
Tata Tele Cloud API connectorDual WhatsApp line supportSession SLA trackingAuto opportunity creationFrom an inbound WhatsApp message to a tracked deal
Configure your primary and, optionally, second WhatsApp Business number under Odoo Settings, each with its own session tracking.
Inbound and outbound messages sync automatically, with session timers tracked so response SLAs are visible at a glance.
Conversations auto-create CRM opportunities, or convert manually through the wizard - either way, nothing needs retyping.
Everything the module gives you
Send and receive WhatsApp Business messages through Tata Tele's official Cloud API, directly inside Odoo.
Run a second, independent WhatsApp line in parallel with your primary number - two desks, one Odoo.
Each WhatsApp session is timed, so your team can see at a glance which conversations are approaching a response deadline.
New WhatsApp conversations can automatically create a CRM opportunity, so no inbound message starts as untracked.
Manually convert any conversation into a CRM opportunity when auto-creation isn't the right fit.
Every WhatsApp exchange is stored against its CRM lead, giving full context to whoever picks up the conversation next.
Who needs this module
The dual-line support keeps sales and support conversations separate while both stay inside Odoo.
Session SLA tracking makes it visible when a WhatsApp chat is at risk of breaching your response window.
Auto-created opportunities mean a WhatsApp conversation becomes a pipeline record without manual admin work.
Run WhatsApp Business through your CRM
One-time OPL-1 license, direct support from the developer, and setup guidance included.
habootechnologies@gmail.com
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Discuss (mail) • Calendar (calendar) • Contacts (contacts) |
| Lines of code | 1882 |
| Technical Name |
haboo_tata_whatsapp_integration |
| License | OPL-1 |
| Website | https://www.habootechnologies.com |
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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