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  1. APPS
  2. Sales
  3. Odoo Email Tracking | Odoo Track Read Email | Odoo Track Delivered Email | Odoo Track Failed Email v 16.0
  4. Sales Conditions FAQ

Odoo Email Tracking | Odoo Track Read Email | Odoo Track Delivered Email | Odoo Track Failed Email

by Keypress IT Services https://www.keypress.co.in
Odoo

$ 9.99

v 16.0 Third Party
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Sales (sale_management)
• Invoicing (account)
Lines of code 315
Technical Name kits_odoo_mail_tracking
LicenseOPL-1
Websitehttps://www.keypress.co.in
Versions 15.0 16.0 17.0 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Sales (sale_management)
• Invoicing (account)
Lines of code 315
Technical Name kits_odoo_mail_tracking
LicenseOPL-1
Websitehttps://www.keypress.co.in
Versions 15.0 16.0 17.0 18.0 19.0
  • Description
  • License
Keypress IT Services

Odoo Email Tracking | Odoo Track Read Email | Odoo Track Delivered Email | Odoo Track Failed Email

Real-Time Odoo Mail Tracking with Read, Delivered & Failed Email Status Indicators

FEATURES

Real-Time Odoo Email Tracking for all outgoing emails
Track Delivered Emails in Odoo with double tick indicator
Track Read Emails in Odoo with blue double tick status
Track Failed Emails in Odoo with bounce (X) indicator
Displays Exact Email Open Time for better customer engagement tracking
Works Globally Across Documents (Sales Orders, Invoices, Purchase Orders, etc.)
Fully Integrated with Odoo Chatter
Improves Follow-up Efficiency with Clear Email Status Visibility
Instant Status Update for Sent Emails
Easy Identification of Email Delivery & Read Status Without Extra Configuration

Need Any Help ?

Userguide

COPY LINK

https://www.keypress.co.in/odoo-apps/16.0/odoo-mail-tracking

Support | Contact

COPY EMAIL

info@keypress.co.in

  • How To Use
  • Releases
  • FAQs
  • Support

This screenshot shows real-time Odoo Mail Tracking inside chatter, where a double tick confirms delivery, a blue double tick indicates the email was opened, and a cross (X) highlights failed emails, along with the exact read timestamp.

screenshot-0

Version : 16.0.1.1.1

|

Released On : 25th February 2026

  • Initial release

What is Odoo Mail Tracking?

  • Odoo Mail Tracking is a feature that allows users to monitor the status of sent emails directly inside Odoo. With this module, you can track whether an email was delivered, opened (read), or failed.

How does Odoo Email Tracking work?

  • The module enhances Odoo chatter by adding visual indicators to outgoing emails: ✔️ Double tick → Email delivered 🔵 Blue double tick → Email opened (read) ❌ Cross (X) → Email failed or bounced It also records the exact time when the email was opened.

Can I track read emails in Odoo?

  • Yes. This module allows you to track read email in Odoo. Once the recipient opens the email, a blue double tick appears in the chatter along with the open timestamp.

Can I track delivered emails in Odoo?

  • Yes. You can easily track delivered email in Odoo. A double tick indicator confirms successful delivery to the recipient’s mail server.

Can I track failed or bounced emails in Odoo?

  • Yes. The module helps you track failed email in Odoo. If an email bounces or fails, a cross (X) indicator appears so you can take corrective action immediately.

Where can I see the email tracking status?

  • The tracking status appears directly inside Odoo chatter on documents such as: Sales Orders, Invoices, Purchase Orders, and other mail-enabled records. No separate dashboard is required.

Does this module work for all Odoo documents?

  • Yes. The Odoo email tracking feature works globally across all models that use Odoo’s mail system and chatter functionality.

Does it require external email services?

  • The module works with Odoo’s existing outgoing mail configuration (SMTP). No additional third-party service is required.

Why do I need Odoo mail tracking?

  • With Odoo mail tracking, you can: Improve follow-ups Confirm customer engagement Identify delivery issues quickly Increase communication transparency

Is this feature available in standard Odoo?

  • Standard Odoo provides limited mail status information. This module enhances it with clear visual indicators and real-time read tracking.

We will provide 90 days free support if you face any issue due to the our apps, By using our module you are agree to our privacy policy and terms of service.

info@keypress.co.in

Support Policy

https://www.keypress.co.in/terms-of-service
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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