Availability |
Odoo Online
Odoo.sh
On Premise
|
Lines of code | 77 |
Technical Name |
nalios_3cx_integration |
License | OPL-1 |
Website | https://nalios.be |
Versions | 16.0 17.0 18.0 |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Lines of code | 77 |
Technical Name |
nalios_3cx_integration |
License | OPL-1 |
Website | https://nalios.be |
Versions | 16.0 17.0 18.0 |
3CX Integration
3CX Integration lets you configure your 3CX with an URL to open in Odoo the contact page of the caller (or create it if not found)
Compatible with Odoo SH and On Premise versions
Configuration steps
- 1/ Install the module
- 2/ Inside your 3CX configuration, set up the URL to call when receiving a call from a customer to https://your_odoo.com/3cx/%CallerNumber% OR https://your_odoo.com/3cx/%CallerNumber%/%CallerName%
- 3/ When receiving a call, a web page will open and redirect you to the given customer in Odoo (or create it if not found by phone/mobile)
- Note: You can check the box "Is 3CX Internal" on a contact to avoid opening it when receiving a call (e.g. your team members)
- Note: You must be connected to your Odoo (if not you will be redirected to the Login page)
Example video (finding customer/creating customer with phone/creating customer with phone & name)
You still need some help? Contact us, we'll be glad to help!
About us
Nalios has been created by two former Odoo consultants, representing together more than 11 years of implementations, training, projects, coaching and technical customizations. Thanks to this experience, we build relationships based on excellent services, proximity and trust. We integrate Odoo for SME's and larger companies. Feel free to contact us for your implementation project.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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VOIP
Does it support Odoo VOIP. So, I can answer calls and init calls from Odoo?
Re: VOIP
Is doesn't. 3CX Doesn't let much capabilities out of the box.
This integration is only made to open a contact page in Odoo when a call arrives in 3CX, as explained in the description: the module adds a route in Odoo that you can setup in the 3CX Webclient -> Settings -> Integration -> Open specific URL.
need 17 please
Re: need 17 please
Hi Yaser,
No problem, I will add it by tomorrow.
Kind regards
need 17 please
Dear greetings, I need a demo database to test your module
Re:
Hi @Igor Lopes,
I don't currently provide a demo database for this module to be tested.
I will check that ASAP and come back to you.
Meanwhile, if you need a live demo I can do that for you.
Do not hesitate sending me an email at lop@nalios.be for more information !
Kind Regards,
LOP