Employee Service Desk Portal Pro | HR Support Ticket & Internal Request Manager
by Odonity https://www.odonity.com
Odoo
$ 168.90
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Employees (hr)
• Discuss (mail) |
| Lines of code | 596 |
| Technical Name |
odnt_employee_service_desk |
| License | See License tab |
| Website | https://www.odonity.com |
| Versions | 16.0 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Employees (hr)
• Discuss (mail) |
| Lines of code | 596 |
| Technical Name |
odnt_employee_service_desk |
| License | See License tab |
| Website | https://www.odonity.com |
| Versions | 16.0 17.0 18.0 19.0 |
Employee Portal Service Desk
Internal HR & IT Helpdesk Portal
Provide employees a centralized place to request help from HR, IT, or Administration and track resolution status with full communication history.
Key Features
- Employees create internal support tickets
- Communication via portal chatter
- Categorized HR / IT / Admin requests
- Track real-time ticket status
- Secure employee-only access
- Rate support quality after resolution
Problems Solved
- Lost employee emails
- HR request confusion
- No tracking of IT issues
- Repeated follow-ups
- No service quality feedback
Perfect For
- Corporate Offices
- Manufacturing Companies
- IT Companies
- Institutions
Module Preview
Portal Home Tile
List View in Portal With Searchbar
Create Ticket Form
Ticket View with tracking details and communication chatter
Backend Side Management View
Close Ticket & Rate Support
How It Works
- Employee creates support request
- Support team responds via chatter
- Ticket marked resolved
- Employee closes ticket
- Employee rates service
Support
Need help or customization?
- Email: odonity.services@gmail.com
- Website: www.odonity.com
Employee Service Desk | Internal Helpdesk | HR Support Portal
Allow employees to create, track and communicate on internal service requests
This module adds a complete employee service desk portal inside Odoo. Employees can submit HR / IT / Admin support tickets, communicate through chatter, close requests, and rate the support team directly from the portal.
Key Features
- 🎫 Employee support ticket portal
- 💬 Real-time communication using portal chatter
- 🧑💼 HR / IT / Admin etc request categories
- 📊 Track ticket status (Open, In Progress, Resolved, Closed)
- ⭐ Employee satisfaction rating after resolution
- 🔒 Employees only see their own requests
- 📥 portal communication synced
Installation
- Copy module to custom addons folder
- Restart Odoo server
- Update app list
- Install module
- Employees can access from portal menu
Compatibility
- Portal
- HR Employees
- Mail / Chatter
Support & Contact
Website: https://www.odonity.com Email: odonity.services@gmail.com
About Odonity
Odonity develops business-focused Odoo applications designed to improve workflow efficiency, accuracy, and user experience.
Odoo Proprietary License v1.1 - Strict Commercial Use © 2026-Present Odonity. All Rights Reserved. Module Name: Employee Service Desk Portal Pro | HR Support Ticket & Internal Request Manager License Owner: Odonity (https://www.odonity.com) Support Email: odonity.services@gmail.com This software is protected by copyright laws and international treaties. It is licensed, not sold. You are granted a non-transferable, non-sublicensable, and non-exclusive license to use this software ONLY under the terms below: -------------------------------------------- STRICT TERMS OF USE -------------------------------------------- PERMITTED: - Use the module in one Odoo production instance only (with staging/test allowed only for that instance). - Use for internal company operations. - Request support, upgrades, or customization services from Odonity. PROHIBITED WITHOUT WRITTEN PERMISSION FROM ODONITY: - Modifying, altering, or extending the source code in any way. - Reselling, sublicensing, or redistributing any part of the module. - Sharing the code with third parties, including freelancers or other vendors. - Uploading this module to public or private repositories, websites, or forums. - Creating derivative works or using snippets in other modules. - Using the module as a base to develop similar competing products. WARNING: This software contains branding, code-level markers, and security tracking for anti-piracy purposes. Tampering with these or violating this license may result in: - Permanent termination of your usage rights - Legal action under local and international intellectual property laws - Immediate take-down notices for marketplaces and hosting providers -------------------------------------------- LICENSE VERIFICATION & SUPPORT -------------------------------------------- License Keys / Validation (optional): Odonity reserves the right to implement license key checks in future versions. Support is only available to verified license holders. Invoice or proof of purchase must be retained for all license claims. For official support, licensing clarifications, or enterprise usage, please contact: odonity.services@gmail.com | https://www.odonity.com -------------------------------------------- BY INSTALLING THIS MODULE, YOU AGREE TO BE BOUND BY ALL TERMS ABOVE. Unauthorized use, reproduction, or redistribution is strictly prohibited.
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