Odoo Facebook Messenger Integration | Odoo Instagram Messaging Integration | Bidirectional with Facebook/Instagram Graph API by Meta

by
Odoo

99.66

v 16.0 Third Party 11
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 15325
Technical Name odoo_facebook_instagram_messenger
LicenseOPL-1
Websitehttps://www.techultrasolutions.com
Versions 16.0 17.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 15325
Technical Name odoo_facebook_instagram_messenger
LicenseOPL-1
Websitehttps://www.techultrasolutions.com
Versions 16.0 17.0

Why Odoo Facebook Messenger & Odoo Instagram Messaging Integration?

Effective communication is the key to success for any business. What can be a better way to enhance your business communication other than by Integrating Odoo with Facebook Messenger & Instagram Messaging Integration?

Our Facebook Messenger & Instagram Messaging Integration module is based on Official Graph API by Meta for Odoo Messenger - Odoo Instagram Integration seamlessly and effortlessly.

WhatsApp Us

https://wa.me/message/VENRAJRHMSWEB1

Official Facebook - Instagram Graph API - By Meta (Facebook)

Single Facebook - Instagram Account/Provider and Multiple Users/Agents

Bidirectional Chat/Message From Odoo to Facebook - Odoo to Instagram and vic versa.

Customizable Facebook - Instagram templates.

Manage (Create/Delete/Edit) Facebook - Instagram Templates.

Facebook - Instagram Chat History.

Single-click Media sharing product videos, pictures, PDFs, doc files.

Facebook - Instagram History: Added Filter, Groupby, Search by, etc.,

Error message handling

Quick Reply Buttons for sending buttons through Facebook - Instagram Templates

Send Static URL through button in Facebook - Instagram Templates

Send Product details through Facebook - Instagram Templates

You can send various categories template like Receipt, Coupons, Customer Feedback in Facebook - Instagram Templates

Odoo Facebook Messenger/Instagram Graph API

Odoo Facebook Messenger/Instagram Graph API is the foundation app, you must first understand the Graph API basic configuration and settings. Simply follow the procedures outlined in this document, and you will be an expert user of Odoo Meta Instagram/Messenger applications.
Important Point

Install Odoo Meta Instagram/Messenger Graph API Module

From app menu --> install --> Activate
Below you can see the step-by-step setup of Instagram/Messenger Graph API


1. Create Facebook Developers Account

The first step is to create a Facebook developer account using your Facebook account (you can use personal or company Facebook as you want).
Developer account link- https://developers.facebook.com/
You can refer below picture:

2. Create and Register App

The next step is to create and register app using create app button. If you already have an App that you want to use with WhatsApp, you can skip the next section.

3. Create App

This is for creating app. First select app type, you will find multiple option as mentioned below,choose one type according to your need and click on next.
Select Other option
Select Business option for creating Instagram/Messenger app
Click on Create App

4. Facebook credentials

The next and most important step is Facebook credential. After creating app, open that apps to see credential.

5. Dashboard

In this step you need to add a product(WhatsApp). to do this follow below steps:
1. First select your app
2. Go to product--> add a product
3. Now find Instagram and Messenger and click on setup

6. App Permission Screen

Go to App Review--> Permission & Features Give required permission to complete the setup.

7. Add Instagram/Messenger Pages and Facebook Credential Screen

Add required Pages for Instagram/Messenger.
The credentials for connecting Odoo to Facebook are shown below. We will use these credential during creating provider. To see credentials, follow these steps:
In the video below, we have a Access token, that you must fill out when creating a provide after installing GraphAPI.
You can also refer below video

8. Graph API Explorer

You can execute request and response for Instagram/Messenger in Graph API Explorer
You can also refer below video

9. Instagram/ Messenger App

10. Add New Provider

After installing the module, Go to Instagram/Messenger app Menu > Configuration > Provider Under Provider Menu
Click on Create Button
Add WhatsApp Graph API Credentials like Graph API, URL, Access Token, etc. as mentioned above… you can also refer below image.
See below image to understand from where we have to fill these credential. This is the same image which we have shown during creating Facebook credentials(Access tokens).
After Setup, Click on Reload / Get Status where you will get Facebook Configurations like Call Back URL & Verify Token.
You need to set these configurations to Facebook Webhook Configuration. Below(point 10)we have explain about webhook configuration, you can refer that image.
Note: If you want to create new provider then you need to create new app in Facebook and repeat all step.

11. Setup webhook configuration

Under Instagram/Messenger Menu on Sidebar > Click on Configuration Here you need to set Odoo Provider's Configuration like Callback URL & Verify Token and Click on Verify & Save Button.

12. Click on Create To Configure Template For Instagram & Messenger

13. Instagram/Messenger templates

To save time during the chat you can create templates for Instagram and Messenger

14. Instagram/Messenger History

From here you see the complete history of chats by different providers, you can also filter and group by various parameters.

15. Configure Multi-Companies & Multi Providers

Here you can do configuration of Multi companies and Multi providers, Configure Instagram/Messenger Templates & Manage User rights Particularly contacts

16. Configure Account Page ID for Instagram & Messenger

Here you can configure Instagram/Messenger Account Page ID of Particular contacts. To configure Account Page ID go to.
Contact→Create→ Instagram ID/ Messenger ID→Add ID
If there is Account ID then the Instagram and Messenger icon will show automatically

17. Instagram/Messenger Composer for Send Dynamic Instagram/Messenger Messages

When ever you want to send dynamic message you can use Instagram/Messenger composer. In the Instagram/Messenger composer you can add partner, Template, any attachment ( pdf/image/etc.).
Click on Instagram/Messenger Icon > Instagram/Messenger Composer to Send Dynamic Instagram/Messenger Message-->Choose partner/templates/attachment
After choosing all simply click on SEND MESSAGE.

17. Send & Receive Messenger Messages

Send & Receive Bidirectional Message From Messenger to Odoo

17. Send & Receive Instagram Messages

Send & Receive Bidirectional Message From Instagram to Odoo

17. How to Configure Instagram/Messenger Templates

How to Configure and Send templates on Instagram & Messenger

Support Charges

Odoo X Facebook - Instagram Account Setup

$100
Note :
  • You can not resell our modules and If you are purchasing for your client it only be used in any one database.
  • Any issue related to integration will have free support of 90 days.
  • Any issue except integration will be chargeable.
  • Odoo X Facebook - Odoo X Instagram account setup will be charged $100.
  • Support will be available From Monday to Friday between 10:00 AM to 7:00 PM Indian Standard Time (IST) Time Zone.
  • Raised Support related queiries at support@techultra.in OR WhatsApp Us on https://wa.me/message/VENRAJRHMSWEB1
Version Details
Latest - 1.1
Bug Fixes & Improvements:
  • Enhance Communication Channels: Utilize Discuss to Seamlessly Send Instagram and WhatsApp Messages, Streamlining Interactions and Collaboration
  • Enhanced Code: Optimized Instagram Messenger Channel Separation, Removed Redundant Code, and Implemented Improvements for Efficiency
Initial Beta Release - 1.0
First Beta Release


Related Products


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Odoo v17
by
josue cascante
on 1/3/24, 7:02 PM

Odoo v17 EE ?