Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Point of Sale (point_of_sale)
• Discuss (mail) • Inventory (stock) • Invoicing (account) |
Lines of code | 86 |
Technical Name |
pos_cashier_comment |
License | LGPL-3 |
Website | https://www.hisparksolutions.com/ |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Point of Sale (point_of_sale)
• Discuss (mail) • Inventory (stock) • Invoicing (account) |
Lines of code | 86 |
Technical Name |
pos_cashier_comment |
License | LGPL-3 |
Website | https://www.hisparksolutions.com/ |
POS Cashier Comment Integration
Enable cashiers to write, edit, and view customer-specific comments directly from the POS interface and sync with customer form view.
POS Comment Box
Cashiers can add or update comments during transactions, attached to each customer.
Two-Way Visibility
All comments are visible and editable from both POS and customer form view in backend.
Improved Customer Insights
Track customer preferences, behavior, or notes for better engagement and service quality.
Main Capabilities
- ✔ Add comments directly on POS linked to customer
- ✔ View/edit comments from customer form view in backend
- ✔ Syncs in real-time across POS and customer records
- ✔ User-friendly text box integrated in POS UI
- ✔ Helps maintain personalized service quality
Step-by-Step Workflow
Simple and efficient customer comment management.

Step 1: Back-Office Setup
Admins or managers can view or enter customer-specific comments in the form view.

Step 2: POS Interaction
Cashiers can see or update these comments directly during the transaction session.

Step 3: Real-Time Sync
Any updates are reflected across both POS and customer views—instantly and seamlessly.
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