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Point of Sale - Cashier Comment

by
Odoo
v 16.0 Third Party 7
Download for v 16.0 Deploy on Odoo.sh
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Point of Sale (point_of_sale)
Discuss (mail)
Inventory (stock)
Invoicing (account)
Lines of code 86
Technical Name pos_cashier_comment
LicenseLGPL-3
Websitehttps://www.hisparksolutions.com/
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Point of Sale (point_of_sale)
Discuss (mail)
Inventory (stock)
Invoicing (account)
Lines of code 86
Technical Name pos_cashier_comment
LicenseLGPL-3
Websitehttps://www.hisparksolutions.com/

POS Cashier Comment Integration

Enable cashiers to write, edit, and view customer-specific comments directly from the POS interface and sync with customer form view.

🗒️
POS Comment Box

Cashiers can add or update comments during transactions, attached to each customer.

🔁
Two-Way Visibility

All comments are visible and editable from both POS and customer form view in backend.

👥
Improved Customer Insights

Track customer preferences, behavior, or notes for better engagement and service quality.

Main Capabilities

  • ✔ Add comments directly on POS linked to customer
  • ✔ View/edit comments from customer form view in backend
  • ✔ Syncs in real-time across POS and customer records
  • ✔ User-friendly text box integrated in POS UI
  • ✔ Helps maintain personalized service quality

Step-by-Step Workflow

Simple and efficient customer comment management.

Customer Form Comment
Step 1: Back-Office Setup

Admins or managers can view or enter customer-specific comments in the form view.

POS Comment Box
Step 2: POS Interaction

Cashiers can see or update these comments directly during the transaction session.

Comment Sync
Step 3: Real-Time Sync

Any updates are reflected across both POS and customer views—instantly and seamlessly.

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