| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Point of Sale (point_of_sale)
• Discuss (mail) • Inventory (stock) • Invoicing (account) |
| Lines of code | 6157 |
| Technical Name |
pos_emenu |
| License | AGPL-3 |
| Versions | 15.0 16.0 17.0 |
POS eMenu: All-in-One Restaurant Management System
POS eMenu is an innovative restaurant POS solution designed specifically for restaurants to manage orders, track kitchen operations, and ensure seamless synchronization between staff roles. This Odoo module simplifies order handling through a highly intuitive interface, ensuring that both kitchen staff and management have full control over the restaurant’s daily workflow.
With POS eMenu, managing a restaurant becomes simpler, more organized, and more efficient, leading to improved productivity and customer satisfaction. Let's explore how POS eMenu works, with a breakdown of the roles it supports, and how it benefits the restaurant industry.
Key Roles in POS eMenu for Restaurants
POS eMenu defines four distinct roles in restaurant management:
Admin
The Admin has full access to all features in the system. This includes creating and managing user accounts, setting passwords, monitoring operations, and generating detailed reports.
Manage Password Security: The Admin sets the password that is required when a Captain attempts to delete products from the KOT (Kitchen Order Ticket). This adds an extra layer of security to ensure that any changes to the order are authorized.
Access Control: The Admin can restrict access to specific screens and functionalities for other roles (Captain, Head Chef, and Manager) based on their responsibilities.
Order Management: Admins can view the KOT screen, manage orders, and ensure that everything is flowing smoothly from the front-of-house to the kitchen.
Manager
The Manager role also has full access, much like the Admin. They can oversee the operations, view reports, and manage staff activities.
Order Visibility: Managers have complete visibility of both the order screen and KOT screen, allowing them to track orders as they move from the customer to the kitchen.
Performance Monitoring: Managers can monitor staff performance, oversee order completion, and ensure timely delivery of food, helping them maintain service quality.
Synchronization: The Manager can ensure that all roles (Captain, Head Chef, etc.) are working in sync through the POS Restaurant Sync feature, keeping track of all in-progress and completed orders.
Captain
The Captain is responsible for taking orders from customers. In POS eMenu, the Captain can:
Access the Order Screen: The Captain’s view is limited to the order screen, where they can manage all customer orders, ensuring that the kitchen receives accurate instructions.
Modify Orders: The Captain can add or remove products from the KOT. If an item is removed, it requires a password, which is set by the Admin. This adds a layer of accountability and prevents unauthorized changes to the order.
KOT Management: The Captain can efficiently handle the KOT (Kitchen Order Ticket), ensuring that the kitchen receives precise and timely updates about the orders.
Head Chef
The Head Chef’s role is to manage the kitchen and ensure that all orders are prepared accurately and in a timely manner. POS eMenu simplifies the Head Chef's responsibilities by giving them access to the KOT screen. Key functionalities include:
KOT Screen Only: The Head Chef can only see the KOT screen, ensuring they remain focused on preparing and delivering orders.
Order Priority: The Chef can view which orders are classified as Dine-In, Delivery, or Pickup, allowing them to prioritize orders accordingly.
Verification: When the Captain deletes or removes products from the KOT, the Head Chef is notified to verify if the product is indeed returned to the kitchen. This adds accountability and ensures that the kitchen is always in control of the order flow.
How POS eMenu Optimizes Restaurant Operations
POS eMenu is built with the restaurant environment in mind. The module’s unique blend of functionalities ensures that all roles in the restaurant—from management to kitchen staff—work together seamlessly.
Point of Sale (POS) for Restaurants
POS eMenu is an advanced restaurant POS system that allows restaurant staff to manage orders, track inventory, and streamline payment processes. Whether it’s handling dine-in POS eMenu makes it simple and efficient for the entire team.
KOT (Kitchen Order Ticket) Management
The restaurant KOT system is essential for ensuring that the kitchen staff receives clear and accurate order instructions. POS eMenu allows the Captain to send orders directly to the kitchen through the Order screen. The Head Chef can view these orders, and the system ensures synchronization between the Captain and the kitchen staff.
Password-Protected Deletions
One of the security features of POS eMenu is the password protection for order modifications. When the Captain needs to delete or remove an item from the KOT, a password (set by the Admin) is required. This prevents unauthorized changes and ensures order accuracy.
POS Restaurant Sync
One of the standout features of POS eMenu is the POS all-in-one synchronization. This ensures that all aspects of the restaurant—from order taking to kitchen preparation—are in sync.
Real-Time Order Updates
Orders are updated in real-time, ensuring that staff can see the status of orders instantly. Whether it’s the Captain taking the order, the Head Chef preparing the food, or the Manager monitoring the process, everyone stays updated.
Why Choose POS eMenu for Your Restaurant?
POS eMenu offers multiple benefits that will enhance your restaurant’s efficiency and customer service. Here’s why restaurants should choose POS eMenu:
- Seamless Communication: POS eMenu bridges the gap between the front-of-house and kitchen staff, ensuring that communication is fast, clear, and effective.
- Improved Order Management: By categorizing orders as Dine-In, your kitchen staff can prioritize orders based on urgency, reducing waiting times and improving customer satisfaction.
- Accountability and Security: With password-protected deletions, only authorized staff can modify or cancel orders, which ensures that mistakes are minimized, and customer orders are fulfilled accurately.
- Role-Specific Access: Each role (Admin, Manager, Captain, Head Chef) has a customized interface with limited access, ensuring that each staff member focuses on their respective tasks without confusion.
- Enhanced Productivity: With streamlined workflows and real-time updates, POS eMenu significantly boosts productivity in both small and large restaurants, making it the ultimate POS all-in-one solution.
- User-Friendly Interface: POS eMenu is designed to be intuitive and easy to use, even for staff members who may not be tech-savvy. The simple layout ensures that orders are processed quickly and without errors.
FAQ -
1. What is POS eMenu?
POS eMenu is a restaurant management system designed to streamline order taking, kitchen operations, and overall workflow in restaurants.
2. Who can use POS eMenu?
POS eMenu is suitable for restaurants, cafes, and any food service business that needs an efficient point-of-sale system.
3. What roles are available in POS eMenu?
The roles include Admin, Manager, Captain, and Head Chef, each with specific access rights.
4. Can Captains modify orders?
Yes, Captains can add, remove, and modify orders in the KOT, but they need a password to delete items.
5. What is a KOT?
KOT (Kitchen Order Ticket) is the system that sends orders from the front-of-house to the kitchen for preparation.
6. Can the Head Chef see the entire order screen?
No, the Head Chef can only see the KOT screen to focus on order preparation.
7. Is there password protection for deletions?
Yes, Captains require a password to delete items from the KOT, which is set by the Admin.
8. Can Managers modify orders?
Yes, Managers have full access and can modify orders, view reports, and manage restaurant operations.
9. What devices can POS eMenu be used on?
POS eMenu works on desktops and laptops, making it easy for restaurant staff to manage orders.
10. Does POS eMenu support multiple languages?
Yes, the system can support multiple languages, ensuring clear communication in diverse environments.
11. What is POS all-in-one sync?
POS all-in-one sync ensures that all roles (Admin, Manager, Captain, Head Chef) are working in sync for smooth operations.
12. Can Admins generate reports?
Yes, Admins can generate detailed reports on orders, staff performance, and overall operations.
13. Can I categorize orders?
Yes, orders can be marked as Dine-In, Delivery, or Pickup for better organization and kitchen efficiency.
14. How does the system help the kitchen staff?
The Head Chef can easily manage orders through the KOT screen and prioritize based on the order type.
15. Is POS eMenu easy to use?
Yes, POS eMenu has a user-friendly interface that is intuitive for staff, even with minimal training.
16. Can I set user access controls?
Yes, Admins can control which features and screens are accessible for each role (Captain, Manager, Head Chef).
17. How do I manage order deletion?
Captains need a password set by the Admin to delete items, adding a layer of accountability.
18. Does POS eMenu work offline?
Yes, POS eMenu works online and offline, but offline it requires the same network for all devices.
19. Can the system be customized?
Yes, POS eMenu is customizable to meet the specific needs of your restaurant.
20. Can multiple users work at the same time?
Yes, multiple users can use the system simultaneously, with each role having access to their respective screens.
21. What happens if a mistake is made in an order?
The Captain can correct or delete items in the KOT with Admin authorization, ensuring order accuracy.
22. Can POS eMenu handle large volumes of orders?
Yes, POS eMenu is designed to efficiently handle large volumes of orders, even during peak times.
23. Can Admins control pricing and menus?
Yes, Admins have full control over the menu, pricing, and product availability in the system.
24. How do customers place orders?
Captains take orders from customers and input them into the system, which then sends the orders to the kitchen.
25. Does POS eMenu support table management?
Yes, POS eMenu can help manage table assignments and ensure accurate tracking of dine-in orders.
26. What is the main benefit of using POS eMenu?
POS eMenu streamlines order-taking, kitchen communication, and management tasks, improving overall efficiency in restaurant operations.
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