Skip to Content
Menu

Whatsapp Odoo Discuss Integration-Skylabs

by ,
Odoo

9.91

v 16.0 Third Party
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Inventory (stock)
Invoicing (account)
Purchase (purchase)
Sales (sale_management)
Lines of code 807
Technical Name sl_whatsapp_api_net
LicenseOPL-1
Websitehttps://skylabs.app
Versions 16.0 17.0 18.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Inventory (stock)
Invoicing (account)
Purchase (purchase)
Sales (sale_management)
Lines of code 807
Technical Name sl_whatsapp_api_net
LicenseOPL-1
Websitehttps://skylabs.app
Versions 16.0 17.0 18.0

💬 WhatsApp Made Easy with Odoo 17 Discuss (module)

Send and receive WhatsApp messages right inside Odoo Discuss. Share documents, use ready-made message templates, and chat with your team and customers all from one place.

WhatsApp Integration Overview

⚙️ What This Module Does

  • Send WhatsApp messages directly from your sales orders, invoices, or purchase orders with just a click.
  • 📨 Get replies right inside Odoo Discuss — no need to switch apps.
  • 📎 Automatically attach important files like invoices or quotes to your messages.
  • 🧩 Create easy-to-use message templates with fields that fill in automatically.
  • 📤 Send messages to one person or many people at once — it’s simple and fast.
  • 🔍 Keep a complete history of all your WhatsApp conversations inside Odoo.

🚀 Quick Start Guide

Follow these simple steps to get your WhatsApp integration up and running with Odoo 17 Discuss.

Step 1: Get API Keys And Account Id

Obtain your API Key and Account Id from your WhatsApp API provider(api.net). These credentials are essential for authenticating your Odoo instance with the WhatsApp API.

API Key Screenshot API Key Screenshot

Step 2: Configure Odoo Company

Go to Settings → Companies → Your Company and enter:

API Key

Secret Key

Company Settings

Step 3: Create WhatsApp Templates

Build dynamic message templates using fields from models like sale.order, account.move, purchase.order, etc.

Attach reports and customize file names dynamically (e.g., Invoice_1234.pdf).

Template Config

Step 4: Set Recipient Field

Define the correct field for recipient lookup (e.g., partner_id or employee_id). This ensures your messages reach the right contact.

Recipient Setup

Step 5: Send Messages

Click the Send via WhatsApp button on any supported document within Odoo.

Send to single or multiple recipients, streamlining your communication.

Attach reports based on the template for comprehensive messages.

Ensure phone numbers start with the country code (e.g., +1 for the US, +92 for Pakistan) for successful delivery.

Single Send Mass Send

Step 6: Auto-Attach Reports

Effortlessly attach PDF reports like Invoices, Quotations, and Purchase Orders directly to your WhatsApp messages with custom filenames for better organization.

Attach Reports

Step 7: Track Sent Message Recipients

Each message sent is recorded by saving the recipient's mobile number and name. This gives you a clear record of who received your communications.

Message Log

Step 8: Enable Incoming Messages

In your API.net.pk dashboard:

Go to Hosts → WhatsApp.

Enable both Message Receiving and Receive Chat to ensure Odoo captures all incoming communications.

Enable Webhook

Step 9: Configure Webhook URL

Set the webhook URL to:

https://yourdomain.com/whatsapp/msgs

This URL allows incoming WhatsApp messages to be forwarded directly to your Odoo instance.

Webhook URL

Step 10: View Replies in Odoo Discuss

Replies appear under the respective conversation in Discuss, keeping all your communications organized.

Only known contacts (who received your message first) are accepted to maintain security and relevance.

Supports both text and images for rich, interactive conversations.

Replies in Discuss Sent Confirmation
Pro Tip: Replies to your WhatsApp messages appear as new messages in the Odoo Discuss module keep your team synced in real-time!

💡 Need a reliable WhatsApp API provider? Explore seamless integration solutions at Skylabs.app!

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.