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Technical Name to_warranty_sale
LicenseOPL-1
Websitehttps://viindoo.com/apps/app/16.0/to_warranty_sale
Versions 12.0 13.0 14.0 15.0 16.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Invoicing (account)
Discuss (mail)
Community Apps Dependencies
Lines of code 738
Technical Name to_warranty_sale
LicenseOPL-1
Websitehttps://viindoo.com/apps/app/16.0/to_warranty_sale
Versions 12.0 13.0 14.0 15.0 16.0

Demo video: Warranty Sale

Problems

By default, warranty policies are not applied to the relevant sales order. Therefore, product warranties are difficult to manage.

What it does

This module adds some features to the to_warranty_management app.

Key Features

  • To manage product warranties, the system automatically attaches product warranty claims to the relevant sales order.
  • When creating a warranty claim with a SO information, the warranty policy applied to this sales order will automatically apply to the warranty claim.

Editions Supported

  1. Community Edition
  2. Enterprise Edition

Installation

  1. Navigate to Apps.
  2. Search with keyword to_warranty_sale.
  3. Press Install.

Instruction

Instruction video: Warranty Sale

1. Set up access rights

Navigate to Settings > Users & Companies > Users, select an existing user, or press Create to create a new user. Provide this user the access right to the Sales app, the system will auto add the Warranty User right.

Set up access right

With this access right, the employee can create/edit/work on the warranty claims.

2. Manage product warranty information

Create a product and set up the customer's warranty information such as warranty period, warranty milestone.

Product's warranty information

3. Create sales order

Navigate to Sales > Orders > Quotation, press Create to create a Quotation, after filling in the information, press Confirm to change the Quotation to a Sales Order.

Create sales order

4. Create and manage warranty claims

Navigate to Warranty > Warranty Claim > Draft, and press Create to create a customer warranty claim. Here, the system will show the sale order that attached to the selected customer and at the same time, shows the warranty policy of that product.

Customer's warranty claim

Press Save to save the information. After confirming that the information on the claim is accurate, press Investigate to start investigating the warranty claim.

5. Track the warranty claims that are attached to the sale order

Return to the sale order, you can track the quantity of the warranty claims attached to this sale order

Track warranty claim on the sale order
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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