Odoo Meta WhatsApp Discuss | Odoo Whatsapp Bidirectional Integration
by TechUltra Solutions Private Limited https://www.techultrasolutions.com/$ 189.63
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Community Apps Dependencies | Show |
| Lines of code | 8186 |
| Technical Name |
tus_meta_wa_discuss |
| License | OPL-1 |
| Website | https://www.techultrasolutions.com/ |
| Versions | 14.0 12.0 13.0 15.0 16.0 17.0 |
Odoo WhatsApp In Discuss
Bi-Directional Chat in Discuss From Odoo to WhatsApp and Vice-Versa
Connecting your business with WhatsApp is a boon for you!
This Odoo WhatsApp In Discuss Module which allows the Bi-Directional Chat in Discuss From Odoo to WhatsApp and Vice-Versa. Let's have a look at Setup & Configuration!
Odoo-WhatsApp Integration Features
Features
Configrations
Support
Release
Note
FAQs - Bi-Directional Messages From Odoo to WhatsApp and WhatsApp to Odoo - Vice-Versa.
- Live and WhatsApp Chat Simultaneously in System
- When a New Customer will message you on your WhatsApp Number - Automatically New Contact will be created with their WhatsApp Profile Name, Mobile Number and Country.
- WhatsApp Messages have a WhatsApp Icon - In Discuss, Chatter & Chat Window.
- WhatsApp Messages - Left/Right Chat - In Discuss & Chat Window
- Rebranding of Discuss Screen & Odoo Chatter - Just Like WhatsApp App
- WhatsApp Configuration - Show/Hide Send Message & Send WhatsApp Button in All Models' Sidebar.
- When Incoming WhatsApp Message Seen/Read in odoo, Double Blue Tick (Read Receipts) in WhatsApp.
- When Odoo Message Sent, Delivered, Read in WhatsApp - Single, Double Gray Tick and Double Blue Tick (Read Receipts) in Odoo Chatter and Discuss.
- Reply and React Message Feature: Reply/React on Particular Message in WhatsApp will be added in the same thread in Odoo.
- Send WhatsApp Message Button hide from Sidebar Chatter if message not received in the last 23 hours. First Need to send a template to start a conversation.
Setup & Configuration
WhatsApp Chat
WhatsApp Chat with Client/User
Right side nav bar has client tab there you can see client form details form and also edit client details.
Add User in WhatsApp Chat
Add Send WhatsApp Message Button
Hide Send WhatsApp Message Button
Live & WhatsApp Chat
WhatsApp Message
Here you can Receive WhatsApp Message with Attachments, You can Reply on this message directly from WhatsApp too.
Chat Window
Support Charges
After that below Additional charges will be applicable
Odoo X Meta Account Setup
- You can not resell our modules and If you are purchasing for your client it only be used in any one database.
- Any issue related to integration will have free support of 90 days.
- Any issue except integration will be chargeable.
- Odoo X WhatsApp account setup will be charged $100.
- Extra templates will be charged $20 for each template.
- Support will be available From Monday to Friday between 10:00 AM to 7:00 PM Indian Standard Time (IST) Time Zone.
- Raised Support related queiries at support@techultra.in OR WhatsApp Us on https://wa.me/message/VENRAJRHMSWEB1
| Version | Details |
|---|---|
| Latest - 2.0 |
Bug Fixes & Improvements:
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| 1.9 |
Bug Fixes & Improvements:
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| 1.8 |
Bug Fixes & Improvements:
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| 1.7 |
Bug Fixes & Improvements:
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| 1.6 |
Bug Fixes & Improvements:
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| 1.5 |
Bug Fixes & Improvements:
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| 1.4 |
Bug Fixes & Improvements:
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| 1.3 |
Bug Fixes & Improvements:
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| 1.2 |
Bug Fixes & Improvements:
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| 1.1 |
Bug Fixes & Improvements:
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| Initial Release - 1.0 |
First Release
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The WhatsApp Cloud API, hosted by Meta, allows medium and large businesses to send and receive whatsapp messages to communicate with their customers at scale.
For More Details: https://developers.facebook.com/docs/whatsapp/cloud-api
The main difference between these two is: The WhatsApp Cloud API is hosted and managed by Meta itself, while The WhatsApp Business/On-Premise API is hosted and maintained by third party BSPs.
For More Details: https://developers.facebook.com/docs/whatsapp/cloud-api/overview/ #on-premises-api-vs--cloud-api-comparison
The WhatsApp Cloud API is free, all businesses can now access WhatsApp Cloud API for free but messages are charged as per conversation-based pricing model.
For More Details: https://developers.facebook.com/docs/whatsapp/pricing
The WhatsApp Cloud API charged per 24-hour conversation, not per individual message. Pay Per Conversation, Not Per Message: Each conversation is a 24-hour window where you can send unlimited messages.
For More Details: https://developers.facebook.com/docs/whatsapp/pricing/ #rates
The WhatsApp API is based on a 24-hour customer service window.
There are two categories, each with different pricing:
1. Service (User-initiated) Conversation: When customers send the first message and initiate the conversation. For this type of conversation, businesses can send free-form messages instead of just template messages. You will be charged a Service (user-initiated) rate if you reply to them within 24 hours.
2. Business-initiated conversation: A business-initiated conversation starts when businesses reach out to customers by sending a message. Only pre-approved message templates can be used for this type of conversation.
Business-initiated conversations are categorised with one of the following categories:
1. Marketing, 2. Utility, 3. Authentication and 4. Service.
You will be charged a Business-initiated rate as per the template category you have used, Fees per conversation vary by country.
Each conversation lasts for 24 hours, after which it will be counted as a new conversation.
If you send broadcasts to initiate a conversation with your contact:
You will be charged a Business-initiated rate as per the template category you have used.
Each conversation lasts for 24 hours, after which it will be counted as a new conversation
For More Details: https://developers.facebook.com/docs/whatsapp/pricing/#conversations
WhatsApp message templates are specific message formats that you can use multiple times to connect with your customer once they've opted-in to receive a message from you. Templates use variables or placeholders that are replaced with dynamic content according to your data. outside of the 24-hour window, you can only send messages via Pre-approved Message Templates
Before sending a template message, you need to create a template. If your template is not approved, you can not use one of your message templates.
For More Details: https://developers.facebook.com/docs/whatsapp/cloud-api/guides/send-message-templates/
1 Text Message Templates, 2. Multimedia Message Templates, 3. Interactive Message Templates
For More Details: https://www.facebook.com/business/help/722393685250070
Temporary Access token expires in 24 hours but permanent access token will never expire. This permanent access token will never expire unless you manually revoke it.
For More Details: https://developers.facebook.com/blog/post/2022/12/05/auth-tokens/
No, you cannot use the same phone number for personal and business WhatsApp. If you register for a business account using the same phone number, your personal account will be converted into WhatsApp Business account.
Yes, you can add your landline number to your WhatsApp Cloud API.
For More Details: https://developers.facebook.com/docs/whatsapp/phone-numbers/
https://developers.facebook.com/docs/whatsapp/cloud-api/get-started/add-a-phone-number/
For More Details:
https://developers.facebook.com/blog/post/2022/12/05/auth-tokens/
This means businesses have 24 hours to reply to messages to customers. After those 24 hours, businesses can only send a message with a WhatsApp Business template message. Template messages can be sent to either start a new conversation or reply to a customer after the 24-hour window.
For More Details:
https://developers.facebook.com/docs/whatsapp/conversation-types
For each registered business phone number, Cloud API supports up to 80 messages per second (mps) by default, and up to 1,000 mps by request. Throughput is inclusive of inbound and outbound messages and all message types.
For More Details:
https://developers.facebook.com/docs/whatsapp/cloud-api/overview/
Messaging limits determine the maximum number of business-initiated conversations you can initiate using each of your phone numbers in a rolling 24-hour period.
For More Details:
https://developers.facebook.com/docs/whatsapp/messaging-limits/
Your quality rating is based on how messages have been received by recipients over the past seven days and is weighted by recency which include user feedback signals like blocks, reports and the reasons users provide when they block a business.
For More Details:
https://developers.facebook.com/docs/whatsapp/messaging-limits #quality-rating-and-messaging-limits
We first need to verify your Business means that you need to prove that you are the owner of the business and Facebook lets you verify your business through a form.
For More Details:
https://developers.facebook.com/docs/whatsapp/overview/business-accounts/
An official business account has a green checkmark badge in its profile and chat thread headers.
For More Details:
https://developers.facebook.com/docs/whatsapp/overview/business-accounts/
There are four types of interactive messages. This includes list messages, reply buttons, single-product and multi-product messages. Single and multi-product messages are great for sending a Catalogue to customers.
A Facebook Business Manager can have multiple WABAs and a WABA can have up to 20 phone numbers. You may register up to 20 phone numbers for a WhatsApp Business Account (WABA).
Unverified businesses can only connect up to 2 phone numbers to their WABA. However, If you are a verified business and have low message quality and engagement, your business may be limited to 2 phone numbers.
For More Details:
https://developers.facebook.com/docs/whatsapp/phone-numbers
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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Any abuse of this reporting system will be penalizedGood Support
We purchase the discuss module for what app. Good module and support is very good
The support from the dev is very good
The support from the dev is very good
Hello, is posible configure a number for each sale account person?
Re:
No you don't need to add each sale account person number in meta.
Only one company number you need to configure which will assigned to every user.
For more details:
Let's connect us on at support@techultra.in OR WhatsApp us on +91 90547 53292 and discuss the requirements accordingly.
WARNING: This module is not usable for real business. هذه المكتبة غير صالحة للاستخدام
I purchased this module for WhatsApp integration with Odoo, but I found it to be extremely buggy and unreliable. The bot's behavior was illogical and unpredictable, and the module was overall not functional as expected.
I contacted the developer for a refund, but they refused and stopped providing support. I strongly recommend against purchasing this module.
Here are some specific examples of the problems I encountered:
For more than 10 days, I tried to work with the developer to fix these problems, but they were not responsive or helpful. I eventually had to give up and find a different solution.
I am writing this review to warn others from making the same mistake that I did. This module is not usable for real business, and the developer does not provide adequate support.
Please note that this review is based on my own personal experience, and it is possible that other users have had different results. However, I would strongly advise against purchasing this module until the developer has fixed the many problems that I encountered.
اشتريت هذه المكتبة ، لكنني وجدتها أنها مليئة بالمشاكل وغير موثوقة. كان سلوك الروبوت غير منطقي وغير متوقع، ولم تكن المكتبة بشكل عام تعمل كما هو متوقع.
اتصلت بالمطور للحصول على استرداد القيمة، لكنه رفض وأوقف تقديم الدعم. أوصي بشدة بعدم شراء هذه الوحدة.
فيما يلي بعض الأمثلة المحددة على المشاكل التي واجهتها:
لمدة تزيد عن 10 أيام، حاولت العمل مع المطور لإصلاح هذه المشاكل، لكنه لم يكن متجاوبًا أو مفيدًا. اضطررت في النهاية إلى الاستسلام والعثور على حل آخر.
أكتب هذا التقييم لتحذير الآخرين من ارتكاب نفس الخطأ الذي ارتكبته. هذه الوحدة غير قابلة للاستخدام في البزنس الجاد، ولا يقدم المطور الدعم الكافي.
يرجى ملاحظة أن هذه المراجعة تستند إلى تجربتي الشخصية، ومن الممكن أن يكون لدى المستخدمين الآخرين نتائج مختلفة. ومع ذلك، أنصح بشدة بعدم شراء هذه الوحدة حتى يقوم المطور بإصلاح العديد من المشاكل التي واجهتها.
The extension is the only one available with a direct Facebook graph integration, without using any third party service! This makes the extension extremely powerful.
Marketing module
I was having troubles with the module of marketing but I receibed a support from Ayaz and help me to understand better the aplicattion, I am know using better the marketing module.
Re: Marketing module
Thank you for sharing your feedback with us. We're pleased to hear that our support team able to assist you effectively with the marketing module. We look forward to continuing to support your journey.