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v 16.0 Third Party
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Point of Sale (point_of_sale)
Discuss (mail)
Inventory (stock)
Invoicing (account)
Community Apps Dependencies
Lines of code 601
Technical Name viin_pos_return
LicenseOPL-1
Websitehttps://viindoo.com/apps/app/16.0/viin_pos_return
Versions 15.0 16.0 17.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Point of Sale (point_of_sale)
Discuss (mail)
Inventory (stock)
Invoicing (account)
Community Apps Dependencies
Lines of code 601
Technical Name viin_pos_return
LicenseOPL-1
Websitehttps://viindoo.com/apps/app/16.0/viin_pos_return
Versions 15.0 16.0 17.0

Demo video: Expand the Return Feature

What it does

  1. Problem
  • With the to_product_return_reason_stock module, businesses can pre-set return reasons to add more information in the goods forwarding process and filter data in return reports.
  • However, to_product_return_reason_stock is not directly connected with the Point Of Sales application, causing difficulties in planning return policies and receiving goods returned at retail points.
  1. Solution

Expanding the function of the to_product_return_reason_stock module, this module helps to add more settings of goods returned to the Point of Sales application, specifically:

  • Allow the manager to set a maximum number of days for the return of products;
  • Notify if any return does not occur within the allowed period;
  • Allows PoS users to specify a reason for order return without leaving the PoS view.

Editions Supported

  1. Community Edition
  2. Enterprise Edition

Installation

  1. Navigate to Apps.
  2. Search with keyword viin_pos_return.
  3. Press Install.

Instruction

Instruction video: Expand the Return Feature

Set Days to Return Products

You navigate to Point of Sale > Configuration > Point of Sale, select your desired Point of Sale you want then enter the Days to Return Products which is the maximum number of days allowed to return a sold product.

Days to Return Products

Refund products from the Point of Sale view

On the Point of Sale view, you press the Refund button to go to the list of sales orders.

Return products

Choose the sales order you want to refund.

Refund the sales order

Based on the Date on the sales order and the Days to Return Products that you have set up above, the software will evaluate whether this order is eligible for a refund or not.

1. Order is not eligible for refund

The software displays a warning and blocks the refund process.

Warning

2. Order is eligible for refund

You enter Qty and Reason then click Refund.

The order is eligible for a refund

Note: To be able to choose a return reason, you need to set up the Products Return Reasons following the instruction of the Product Return Reasons - Inventory module.

After entering the above information, you will be redirected to the screen containing the PoS order information that you want to refund. From here, check the information once again and click Refund.

Refund

Select the payment method for the customer, then click Validate.

Validate

After closing the session, you can view the respective journal entries automatically created for the reduced revenue and the refunded amount.

Journal entries
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
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LGPL, MIT, or proprietary licenses similar to this one).

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or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
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IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
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