3CX CRM lookup

v 17.0 Third Party 1174

Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	• CRM (crm) • Calendar (calendar) • Contacts (contacts) • Discuss (mail)
Lines of code	220
Technical Name	`3cxcrm`
License	AGPL-3
Website	https://fl1.cz
Versions	14.0 15.0 16.0 17.0 18.0

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Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	• CRM (crm) • Calendar (calendar) • Contacts (contacts) • Discuss (mail)
Lines of code	220
Technical Name	`3cxcrm`
License	AGPL-3
Website	https://fl1.cz
Versions	14.0 15.0 16.0 17.0 18.0

3cx Odoo Lookup

This module look up incoming call on 3cx to query odoo Leads and contacts to provide client name and info from odoo

Table of contents

Example

Configuration

Go to 'Settings / Technical / System parameters', and add the apikey for autentication on 3cx.

Bugfix

02/02/2024 : v.17 release
02/02/2024 : removed requirement partner_firstname
06/20/2022 : bug fix to action_id on link to open form

Usage

To use this module, you need to:

~~require partner_firstname from partner-contact.~~
query database odoo on incoming call.
this require 3cx crm lookup to be configured.

3CX PBX

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed

Do not contact contributors directly about support or help with technical issues.

Credits

Authors

FL1 sro

Contributors

Roberto Crotti <bo@fl1.cz>

Maintainers

This module is maintained by the FL1.

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Ratings
Discuss

Théo Maxant

on 12/19/24, 5:29 AM

Bonjour,

Nous utilisons la version 20 de 3cx

Et dans Intégration -> CRM il n'y a pas de modèle odoo et pour en créer un il faut charger un fichier mais nous ne savons pas quel fichier intégré, merci pour votre retour

Benjamin Rauhut

on 9/4/24, 8:40 AM

Running now on odoo.sh. and works fine.

Re:

FL1 s.r.o.

on 9/4/24, 9:45 AM Author

ok perfect! thanks.

Excelent Plugin by Iván Ramírez on 6/29/24, 7:25 PM

roberto.crotti@rcrotti.it

on 6/29/24, 5:05 PM

Do you have multiple databases on this server?

i must config only one database inside odoo-server.conf.

example:

db_name = interstudio_dev16 # name of db.

if you don't have this conf, the call can not route on correct database with configured the plugin

Excelent Plugin

Iván Ramírez

on 6/29/24, 1:25 PM

Hi -

This plugin is excellent and exactly what we were looking for.

Unfortunately, we are experiencing some issues with it.

Once we upload the module, we are receiving the following error message:

"...Server returned a non successful status code - HTTPStatusCode=NotFound - Reason=NOT FOUND - Content=

..."

The CRM registry tab shows:

Started scenario with empty id
Request text: http://[mydomain.is.ok]:8069/api/3cx/crm
Request message: {"number":"551234"}

Can you please advise us on how to resolve the issue?

Regards,

Elliott Bristow

on 1/21/25, 5:43 AM

Hi! Will this be updated for v18.0?

Benjamin Rauhut

on 9/4/24, 8:39 AM

Benjamin Rauhut

on 9/4/24, 7:18 AM

Not working

Server returned a non successful status code - HTTPStatusCode=NotFound - Reason=NOT FOUND

Re:

FL1 s.r.o.

on 9/4/24, 8:19 AM Author

can you explain the error? configuration of 3cx, can't use multiple databases with this module

roberto.crotti@rcrotti.it

on 6/29/24, 5:01 PM