ORDERS

Order import

Temu orders are imported into Base.com and can be mirrored into Odoo as sales orders, with product lines, prices, shipping data and available buyer data. Order processing stays in Base.com. Odoo remains the source of business and accounting data.

Typical Temu order import delay: around 15–30 minutes

SYNC ENGINE

Stock sync

Odoo on-hand quantity per product can be pushed to Temu on the chosen interval. Base.com controls the sync logic, maximum quantity, zero-stock behavior and offer-ending rules.

Intervals: off · 8 h · 3 h · 1 h · 5 min

SYNC ENGINE

Price sync

Odoo price groups can drive Temu offer prices. Base.com controls the sync interval, rounding, price increase/decrease behavior and zero-price behavior.

Intervals: off · 24 h · 12 h · 4 h · 1 h · 5 min

CATALOG

Listing management + bulk updates

Create, update and close Temu offers from Base.com. Manage descriptions, names and images in bulk. Product variants can be handled as separate offers or as Temu variant groups, depending on the category and marketplace requirements.

Bulk actions for offer names, descriptions and images

CATALOG

AI category detection

When you create a new listing, Base.com can propose the correct Temu category from your product data. You confirm or override the category before listing. Temu requires the final leaf category for listing.

Temu requires the final leaf category for listing

CATALOG

Attributes, variants and compliance data

Temu listings can use category attributes, GPSR data, manufacturer name, responsible person, country of origin, product dimensions, weight, EAN/ISBN and other marketplace-required fields. Variant groups support up to 2 variant attributes.

Variant groups support up to 2 variant attributes

CATALOG

Certificates, product guides and media

Base.com supports Temu-specific listing data such as certificates, test reports, product guides, size charts, additional description images and carousel video.

Video: MP4, 10–60 sec, min 1280×720 px, max 100 MB

AFTER-SALE

Return import

Temu returns are imported into Base.com and can be mapped to return statuses. Your team can track after-sale cases from the Base.com workflow.

Note: Temu API does not provide return tracking numbers in Base.com

FINANCE

Marketplace invoice download

Temu can issue invoices on behalf of the seller. Base.com can download Temu marketplace invoices and attach them to the order as external invoices. Base.com cannot upload Base invoices to Temu.

Temu does not provide an API endpoint for invoice upload

FINANCE

Payout amount and date

Base.com can download Temu payout amount and payout date information when available from the marketplace. This helps with reconciliation and accounting follow-up in Odoo.

Payout data may appear with a delay of up to 24 hours

LOGISTICS

Temu Shipping support

Base.com supports Temu Shipping as a courier/broker integration. Labels can be generated in PDF format and tracking can be sent back to Temu after correct courier mapping. Supported carrier services include UPS, InPost, DHL, GLS, Packeta and DPD.

Tracking sent to Temu in scheduled batches

LOGISTICS

Shipping and courier data

Courier name, tracking number, shipping status and shipment data can be attached to the related order. Temu marks the order as sent after AWB/tracking is successfully passed.

Tracking forwarding supported

ARCHITECTURE

Multi-company

Run several Odoo companies against several Base.com Temu marketplace accounts. Catalog, pricing and operational data can stay scoped per company and per marketplace account.

Per-company API key + mapping

• Temu orders may appear in Base.com with a delay of around 15–30 minutes.
• Some buyer data, address data or phone data may be limited by the Temu API and may become available only after shipment steps are completed.
• Base.com cannot update order status to Temu directly.
• Base.com cannot cancel Temu orders. Cancellation must be handled in Temu Seller Center.
• Base.com cannot upload invoices to Temu. Temu invoices can only be downloaded as external marketplace invoices.
• Temu marketplace invoice download requires tracking to be passed to Temu first.
• Temu API does not provide return tracking numbers to Base.com.
• Temu Shipping labels are available as PDF. ZPL labels are not supported.
• Temu may block adding another shipment after the order reaches the shipped state.
• Temu requires a final leaf category before listing.
• Some categories may be unavailable until the seller has proper Temu permissions.
• Temu may reject listings because of marketplace moderation, prohibited phrases, missing certificates, missing GPSR data or incorrect category attributes.
• Temu does not allow adding new variants to an already listed variant offer in some cases.

FROM ODOO TO BASE.COM

Master data, outbound

• Products and variants
• Stock on-hand
• Price groups / price lists
• Product identifiers such as SKU, EAN and ISBN
• Product dimensions and weight
• Attributes and additional fields
• GPSR, manufacturer and country-of-origin data
• Certificate and compliance files where required

FROM BASE.COM TO ODOO

Operational data, inbound to Odoo

• Sales order data
• Product lines and prices
• Shipping data
• Available buyer data
• Marketplace invoice references / external invoice data
• Payout information where configured
• Return data where configured

1

Install the Base Connector module in Odoo

Install from the Odoo App Store on your Odoo 17.0 instance, Community or Enterprise. Enable External API in Odoo settings and make sure the Inventory module is installed.

Where: Odoo

2

Generate an Odoo API key from this module

Open Base Connector in Odoo, generate an API key, then copy the key together with your database name and the technical user it was issued for.

Where: Odoo

3

Paste credentials into Base.com and connect Temu

In Base.com, add the Odoo API key, database name and user. Then connect your Temu marketplace account or accounts using the Temu authorization method available in Base.com.

Where: Base.com

4

Configure sync rules and go live

Choose stock sync, price sync, category mapping, listing templates, shipping settings, discount handling, invoice download, payout download and return handling. Then enable the connector.

Where: Base.com · Status: Live

BASE DOES THIS FOR YOU

What Base.com handles, so Odoo stays clean

Once the API key is in place, the marketplace workflow is configured in Base.com.

• Temu order centralisation
• Product and listing management
• AI category detection
• Category and attribute mapping
• Stock sync at the chosen interval
• Price sync at the chosen interval
• Bulk offer updates
• Return import
• Temu marketplace invoice download
• Payout amount and date import
• Temu Shipping label generation
• Courier and tracking data
• Multi-account and multi-company operations

What your Odoo needs

• Odoo 17.0 (Community or Enterprise)
  Earlier versions are not supported in this release
• External API enabled
  Odoo API access must be available for the technical user
• API key from this module
  Issued by this module and scoped to one Odoo user
• Database name + technical user
  Used by Base.com to authenticate
• Inventory module installed
  Required for stock sync
• Company alignment
  Recommended: one Odoo company per operational marketplace setup
• Reachable domain
  Odoo.sh customers should use their .sh subdomain

What your Base.com account needs

• Active Base.com subscription
  A Base.com account with marketplace integration access
• Temu seller account
  One or more Temu country-specific seller accounts
• Temu API access
  Authorization from Temu through the connection method available in Base.com
• Base Sales module enabled
  Required for order centralisation and operational workflow
• Sync intervals configured
  Stock and price sync must be enabled and configured in Base.com
• Category and attribute mapping
  Required for listing products on Temu
• Shipping configuration
  Required for labels, tracking and Temu Shipping workflow

External service notice. Base Connector relies on Base.com to operate. The Odoo module by itself only issues the API key and exposes data through the Odoo External API – the rest of the integration logic, including the Temu marketplace connection, listing workflow, order import, stock and price sync, returns, shipping and invoice download, runs on Base.com infrastructure. An active Base.com subscription with marketplace integration access is required for the connector to function. Without it, no syncing occurs. base.com · Privacy Policy

Do I need a Base.com account to use this module?

Yes. The Odoo module on its own only generates an API key. It does not connect to Temu directly. The actual integration runs on Base.com, so an active Base.com subscription with marketplace integration access is required.

Does this support Temu globally?

Base.com supports Temu through country-specific marketplace integrations. You connect the Temu seller account or accounts you operate and configure each marketplace account in Base.com.

Are Temu orders created as sales orders in Odoo?

Temu orders are imported into Base.com first. Base.com can mirror the order into Odoo as a sales order with available buyer data, product lines, pricing and shipping information.

Is the stock sync close to real time?

Stock sync can be configured in Base.com. Available intervals include off, every 8 h, 3 h, 1 h or 5 min.

Can I sync prices to Temu?

Yes. Base.com can update Temu offer prices from the configured Odoo/Base.com price source. Available intervals include off, every 24 h, 12 h, 4 h, 1 h or 5 min, depending on configuration.

Where do I configure the Temu side?

In Base.com. After you paste the Odoo API key into Base.com, marketplace settings such as listings, category mapping, sync rules, shipping, discounts, invoice download and returns are configured in the Base.com interface.

Does Base.com upload invoices to Temu?

No. Temu does not provide an API endpoint for uploading Base.com invoices to Temu. Temu can issue invoices on behalf of the seller, and Base.com can download those marketplace invoices as external invoices when available.

Can Base.com download Temu invoices?

Yes, if enabled. Temu marketplace invoices can be downloaded and attached to orders as external invoices. Tracking must be passed to Temu before the invoice can be retrieved.

Does it support returns?

Yes. Base.com can import Temu returns. However, Temu API does not provide return tracking numbers to Base.com.

Does it support Temu Shipping?

Yes. Base.com supports Temu Shipping as a courier/broker integration. Labels are generated in PDF format and tracking can be sent back to Temu after courier mapping is configured.

Can I cancel Temu orders from Base.com?

No. Temu order cancellation must be handled in Temu Seller Center.

Does it work with multi-company setups?

Yes. You can run several Odoo companies against several Base.com marketplace accounts. Catalog, pricing and operational data can stay scoped per company and marketplace account.