POS Helpdesk Management | POS Customer Support | POS Helpdesk Support Ticket
by BROWSEINFO https://www.browseinfo.com$ 55.65
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Point of Sale (point_of_sale) • Website (website) • Discuss (mail) • Inventory (stock) • Invoicing (account) |
| Lines of code | 391 |
| Technical Name |
bi_pos_helpdesk_customer_support |
| License | OPL-1 |
| Website | https://www.browseinfo.com |
| Versions | 15.0 16.0 17.0 18.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Point of Sale (point_of_sale) • Website (website) • Discuss (mail) • Inventory (stock) • Invoicing (account) |
| Lines of code | 391 |
| Technical Name |
bi_pos_helpdesk_customer_support |
| License | OPL-1 |
| Website | https://www.browseinfo.com |
| Versions | 15.0 16.0 17.0 18.0 |
India | 
Malaysia 
Point Of Sale Customer Helpdesk Support Ticket Management Odoo App
Customer Support Ticket Resolution for POS Order
Point Of Sales Customer Support and Helpdesk Odoo App
Manage Customer Helpdesk Support Ticket from Odoo POS
Point Of Sale Customer Helpdesk Support Ticket Management Odoo App is designed to streamlines customer service by integrating POS orders with a robust helpdesk system. With this app, logged-in users can view their Point of Sale (POS) orders directly on the website. A convenient list view of POS orders allows users to select an order and open a detailed ticket submission form using the "Open Ticket" button. The ticket submission process is user-friendly, automatically linking the selected POS order to the helpdesk ticket. Once submitted, tickets are immediately accessible in the back-end, where users can view associated POS orders through a smart button and a detailed form view. This app also introduces a dedicated "Create Ticket" menu on the website, enabling users to seamlessly manage helpdesk tickets tied to POS orders. Whether you're handling customer queries or streamlining ticket management, this app ensures an efficient connection between your POS system and helpdesk operations, enhancing customer satisfaction and operational efficiency.
Manage POS Customer Support Tickets
User can manage POS customer support tickets using helpdesk ticket system.
Create Ticket Directly from Website
User can create ticket directly from website and select the POS order from selection.
POS Orders in Website
Login user can view point of sale orders in the website.
POS Orders List View in Website
Login user can view the list of point of sale order in website and open it by clicking on 'Open Ticket' button.
Submit Helpdesk Ticket in Website
User can fill up the details of helpdesk ticket and see the POS order should be auto captured based on the order selected then submit ticket.
Created Helpdesk Ticket in the Back-end
User can view the created helpdesk ticket in the back-end and view the smart button of POS order.
User can view the form view POS order.
Create Ticket Menu in Website
Submit Helpdesk Ticket in Website
User can fill up the details of helpdesk ticket and select the POS order then submit ticket.
Created Helpdesk Ticket in the Back-end
User can view the created helpdesk ticket in the back-end and view the smart button of POS order.
User can view the form view POS order.
Version : 17.0.0.0
13 December 2024
Initial release of the app.
Can I Use this module with Odoo Online ?
Do I got free support when I buy an App ?
Do I have to buy module for each version ?
How can I install the module I bought ?
The module I bought doesn't work, What should I do ?
Get Support, For Free!
60 Days Free Support
In case any bugs or issue (Except data recovery)
At BrowseInfo we offer end to end solution for Odoo services. Which includes analysis & consultation on the workflows and integration part.
Have Any Question ?
+91-6351620270
Write Email
Sales : sales@browseinfo.in
Support : ticket@browseinfo.in
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Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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