| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Lines of code | 1624 |
| Technical Name |
calling_system |
| License | OPL-1 |
| Website | https://themindrich.com |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Lines of code | 1624 |
| Technical Name |
calling_system |
| License | OPL-1 |
| Website | https://themindrich.com |
Odoo Calling System
The Odoo Calling System app integrates your telephony with Odoo, enabling
seamless call management directly from the platform. It enhances communication
efficiency by automating call logging, tracking, and customer interaction
workflows. Ideal for businesses seeking to streamline their communication
process, this app provides a unified solution for managing calls,
improving response times, and boosting customer satisfaction.
Mindrich - Your one-stop solution
We are here for your service. Contact us today!
+91-9813250095
Mail Us
Connector
+91-9813250095
+91-9813250095
Highlighted Features
SMS Integration
Call Center Management
CRM & Lead Management
VoIP Integration
Automated Call Logging
Click-to-Call Functionality
Detailed Features
Extension Login/Logout
This feature allows users to securely log in and out of their phone extensions. It helps manage agent availability, ensuring that only active users receive calls, and supports better tracking of user activity in the system.
Ready/Break
The Ready/Break feature lets agents set their status as available (Ready) or on a break. This helps manage call routing efficiently and ensures proper workload distribution while allowing agents to take necessary pauses during their shifts.
Manual on/off
Manual On/Off allows agents to manually control their call availability. By toggling their status, agents can decide when to start or stop receiving calls, offering flexibility and better personal time management within the calling system.
Search Number from Address Book
This feature allows users to quickly search and find contact numbers from the integrated address book. It streamlines communication by enabling instant access to saved customer or lead details, enhancing call efficiency and customer service.
Call
The Call feature enables users to make voice calls directly from the system using integrated telephony. It supports quick communication with customers or leads, and calls can be logged automatically for tracking and follow-up purposes.
Open Numpad
The Open Numpad feature provides a virtual dial pad within the system, allowing users to manually enter phone numbers for calls. It's useful for dialing unsaved contacts or extensions, offering flexibility alongside address book integration.
Enter the number
This feature allows users to input a phone number manually using the numpad. It’s ideal for calling unsaved contacts or one-time numbers, ensuring seamless dialing even without pre-stored contact details.
Contract Dashboard
The Contract Dashboard provides a centralized view of all customer contracts, including status, duration, and renewal dates. It helps users manage agreements efficiently, track performance, and take timely actions such as renewals or updates.
Contract Details
This feature displays comprehensive information about each contract, including customer name, start and end dates, terms, pricing, and service level. It ensures transparency and easy access to critical data for effective contract management and client support.
Recent Call
The Recent Call feature shows a history of the latest calls made or received, including timestamps, durations, and contact details. It helps users quickly review past communications and follow up on important conversations with ease.
Why Mindrich Technologies
Your trusted partner in offering tailored solutions for your unique business vision.
Your trusted partner in offering tailored solutions for your unique business vision.
Upscale your business with expert services from an Odoo Gold Partner.
Expertise in Diverse industries
Top-notch IT Consultants
Committed to industry
standards
Transparency & Clear Communication
Future Ready Technology Solutions
Proven Track Record in each service
Data security & privacy
Mindrich Services
Frequently Asked Questions
Sometimes you need a quick answer to your question. You can get it right away here.
Purchase APIs from SanSoftware
Free 90 Days Support
Mindrich Technologies will provide FREE 90 days support for any doubt, queries, and bug
fixing
(excluding data recovery) or any type of issues related to this module. This
is
applicable
from the date of purchase.
IPPBX - Odoo Connector
sales@themindrich.com
+91-9813250095
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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