| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 372 |
| Technical Name |
cerevantix_login_as_another_user |
| License | OPL-1 |
| Website | https://www.cerevantix.com |
| Versions | 17.0 18.0 |
Login As Another User, Fully Accountable
Diagnose support tickets, verify permissions, or cover for a colleague by seeing Odoo exactly as they do — with a persistent on-screen banner, a one-click return path, and a full audit trail included by default.
Admins resort to resetting a user's password, asking them to screen-share, or manually rebuilding their permissions on a spare account just to see what they see. None of it is fast, safe, or leaves a record of what happened.
One click switches you into any user's session — no password needed. A persistent banner keeps the identity switch visible the whole time, a dedicated button returns you to your own account, and every session is logged automatically.
Everything support admins need
Every capability below is implemented in the module.
Passwordless One-Click Switch
Log in as any internal or portal user directly from their user record — no password reset, no screen-share, no waiting on the user to be available.
Group-Based Permission Gating
Only users in the dedicated "Can Log In As Another User" group ever see or can use the feature; it is granted automatically to full Settings administrators and can be extended to support staff.
Privilege-Escalation Guard
A user who is not a Settings administrator can never impersonate one — the switch is blocked on the server, every time, regardless of what the interface shows.
Confirmation Before Switching
A lightweight dialog names the exact user you are about to become before the switch happens, guarding against misclicks on long user lists.
Persistent Impersonation Banner
An unmissable banner stays visible in the top bar for the entire session, naming the user you are logged in as so no action is ever taken as the wrong person by accident.
One-Click Return
A dedicated "Return to [your name]" link in the banner ends the impersonated session instantly — no logging out and back in required.
Default-On Audit Trail
Every impersonation is logged automatically — who switched to whom, when it started, and when it ended — with no separate purchase or setup step to turn accountability on.
Optional Reason Capture
Add a short reason at the moment of switching — a ticket number, for example — to strengthen the audit trail with intent, without making it mandatory.
Per-User Impersonation History
Open any user's record to see, at a glance, every time someone has logged in as them, straight from a stat button on their profile.
How it works
Open A User's Record
Find the user you need to assist from Settings > Users & Companies > Users.
Confirm The Switch
Click "Log In As This User", optionally note a reason, and confirm.
Work As The User
See Odoo exactly as they do, with a persistent banner reminding you whose session you're in.
Return In One Click
Click "Return to [your name]" in the banner to end the session; it's logged automatically.
See it in action
Real screens from the module, captured on Odoo 17.
Users list with a one-click "Log In As" action on every row you're allowed to impersonate.
A user's own record: "Log In As This User" plus an "Impersonations" stat button showing how many times they've been logged into.
The confirmation step: names the exact user, offers an optional reason field, and requires an explicit click before anything happens.
The persistent banner during a live session — unmissable, and one click away from returning to your own account.
Per-user impersonation history, opened straight from the stat button on that user's profile.
The full Impersonation Log: every session, who was involved, when it happened, and the reason given.
Frequently asked
Does the impersonated user need to set anything up?
No. Impersonation works without the target user's password or any action on their part — it's initiated entirely by an authorized admin.
Can any administrator impersonate any user?
Only users in the "Can Log In As Another User" group can impersonate at all, and even they can never impersonate a Settings administrator unless they are one themselves — the privilege-escalation guard is enforced on the server.
Is there a record of who impersonated whom?
Yes. Every session — who started it, who was impersonated, when it started and ended, and an optional reason — is logged automatically in the Impersonation Log, with no configuration needed.
How do I get back to my own account?
Click "Return to [your name]" in the persistent banner shown for the entire duration of the impersonated session — the same one-click action from anywhere in the interface.
Get in Touch
Have questions or need customization? Every purchase includes 30 days of free support — we are here to help.
Visit Our Website
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One-click login as another user with a persistent banner, safe return path, and a full audit trail — built natively on Odoo.
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 372 |
| Technical Name |
cerevantix_login_as_another_user |
| License | OPL-1 |
| Website | https://www.cerevantix.com |
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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