| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Calendar (calendar) • Contacts (contacts) • Discuss (mail) |
| Lines of code | 120 |
| Technical Name |
click-to-call |
| License | OPL-1 |
| Versions | 16.0 17.0 |
Cloud Telephony Service and Click to Call VI
This Module Integrates cts.myvi.in (Cloud Telephony Service and Click to Call) with Odoo CRM for Calling Service. Using this Module You will be able to Call the Contact or Customer Through the Lead Form.
Install the Click to Call Module and Setup Click to Call
First, install the module, go to Odoo Settings, then go to CRM, and look for Vi API Configuration. Enter your VI Username, VI Password, and VI Number or CLI Number. See the image below:
After Installing and Setup the Click to Call or CTS Module, You Will Find a Call Button In CRM Lead Form. See Below Image
After setup, go to CRM Lead Form where you will find a Call Button. Ensure youâve set up the "Phone Number" (not Mobile Number) and the customer's "Phone Number" in the Lead Form.
After Setting up VI API Configurations and Customer/Salesperson Number
Now it's time to click on the Call Button. When you tap on the Call Button, the API will initiate the call process. See the image below:
See Below Image for Call Process
You will get a call on the salesperson's number, and when they accept, it will redirect to the customer's number. See the images below:
Free Support
You will get 90 Days free support in case of any bugs or issues (except data recovery).
At OdooBuilder, we offer an end-to-end solution for Odoo services.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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