Odoo Integration

Verify that the value of “web.base.url” parameter in System Parameters is set with the correct url (eg.: “https://demo.onestein.eu” instead of “http://localhost:8069”).

Go to Sendcloud > Configuration > Wizards > Setup the Sendcloud Integration. A wizard will pop up.

Select Odoo Integration. Start Setup. You will be redirected to a Sendcloud page asking you to authorize OdooShop to access your Sendcloud account. Click on Connect in the Sendcloud page.

Go back to the Odoo Integration configuration. An integration “OdooShop” is now present in the Integration list view. Open the OdooShop Integration form. Edit the OdooShop Integration. The changes you make will be in sync, Sendcloud side, with the integration configuration.

In case multiple integrations are present, sort the integrations by sequence, to allow Odoo to choose the default one that will be used. Please note that when using the Odoo integration an “incoming order” is created in Sendcloud as soon as you validate the salesorder. The “incoming order” has status “in process” in Sendcloud and is not forwarded to the carrier yet.

When you validate the delivery in Odoo the label is created and the pick-up assignment is send to the carrier.

In previous version there was a possibility to connect to the API integration instead of the Odoo integration. To benefit from Sendcloud support we highly recommend you to upgrade to the latest version of this module with the Odoo integration.

Sendcloud panel settings

When you configure the Integration settings in the online Sendcloud panel (https://panel.sendcloud.sc/) those settings are also sync-ed with the Integration settings Odoo side.

Synchronize Sendcloud objects

After the setup of the integration with Sendcloud server is completed, second step is to synchronize the objects present in Sendcloud server to Odoo. To synchronize Sendcloud objects for the first time:

• Go to Sendcloud > Configuration > Wizards > Sync the Sendcloud Objects. A wizard will pop up.

• Select all the objects. Confirm. This will retrieve the required data from Sendcloud server.

Some Sendcloud objects will be automatically synchronized from the Sendcloud server to Odoo. Those Sendcloud objects are:

• Parcel Statuses
• Invoices
• Shipping Methods
• Sender Addresses

To configure how often those objects should be retrieved from the Sendcloud server:

• Go to Settings > Technical > Automation > Scheduled Actions. Search Scheduled Actions for “Sendcloud”.

• Set the “Execute Every” value according to your needs.

Sender Addresses and Warehouses

In case of multiple warehouses configured in Odoo (eg.: user belongs to group “Manage multiple Warehouse”):

Go to Sendcloud > Configuration > Integration. Click on Configure Warehouse Addresses. A wizard will pop up. Set the corresponding Sendcloud Sender Address for each of the warehouse addresses.

Alternatively, in Inventory > Configuration > Warehouses, select an address. In the address form, go to Sales and Purchase tab and set the Sencloud Sender Address. In Sale Order > Delivery: select the Warehouse. Check that the address of the Warehouse has a Sendcloud Senser Address.

Initial sync of past orders

Once all the previous configuration steps are completed, it is possible to synchronize all the past Odoo outgoing shipments to Sendcloud. Those shipments are the ones already setup with a Sendcloud shipping method.

Go to Sendcloud > Configuration > Wizards > Sync past orders to Sendcloud. A wizard will pop up. Select the date (by default set to 30 days back from today) from which the shipments must be synchronized.

Click on Confirm button: the shipments will be displayed in the Incoming Order View tab of the Sendcloud panel. They will contain a status “Ready to Process” if they are ready to generate a label and the order fulfillment will continue.

Auto create invoice

When sending a product outside the EU, Sendcloud requires an invoice number. In case shipment is made with a product that can be invoiced based on delivered quantities, this combination of factors prevents the label being created in Sendcloud when confirming the SO.

A possible solution is to automatically create a 100% down-payment invoice when shipping to outside the EU. To enable this feature, go to the “General Settings”: under the Sendcloud section you can find the “Auto create invoice” flag. Notice: this feature is still in beta testing.

Test Mode

To enable the Test Mode, go to the “General Settings”: under the Sendcloud section you can find the “Enable Test Mode” flag. Enabling the Test Mode allows you to access extra functionalities that are useful to test the connector.

There is no seperate test environment available on the Sendcloud portal. This means that as soon as you create labels the carries is given the order to pickup the goods. You can use carrier “unstamped letter” for testing. When testing with other carriers make sure that you cancel the labels in the Sendcloud portal within a couple of hours otherwise the label will be billed and picked up.

Since there is no test environment it’s very important to know that Sendcloud stores it records based on the delivery number, for instance WH/OUT/0001, this field is idempotent. So when you start testing and you will use delivery number WH/OUT/00001 this number is stored in Sendcloud. When you go live and use the same delivery numbers, in this case WH/OUT/00001, Sendcloud will treat this as an update of the existing record and will send back the shipping-address that was already stored (created while testing). To avoid this problem you should set a different prefix on the sequence out in your testenvironment. In debug mode, Technical/Sequences Identifiers/Sequences, select the sequence out and adjust this to WH/OUT/TEST for instance.

Map of Sendcloud-Odoo data models

| | Brand | Website Shop | | Order | Sales Order | | Shipment | Picking | | Parcel (colli) | Picking packs | | Sender address | Warehouse address | | Shipping Method | Shipping Method |

Multicollo parcels

In Inventory > Configuration > Delivery Packages, set the carrier to Sendcloud. In the out picking, put the products in different Sendcloud packages to create Multicollo parcels.

Service Point Picker

The module contains a widget, the Service Point Picker, that allows the selection of the service point. The widget is placed in the “Sendcloud Shipping” tab of the picking. The widget is visible in case the following is true:

• the configuration in the Sendcloud panel has the Service Point flag to True (in the Sendcloud integration config)
• the Shipping Method selected in the picking is provided by Sendcloud
• the Shipping Method has field sendcloud_service_point_input == “required”
• all the criteria (from country, to country, weight) match with the current order

Cancel parcels

When canceling parcels a confirmation popup will ask for confirmation.

Delivery outside EU

Install either OCA module ‘product_harmonized_system’ or Enterprise module ‘account_intrastat’ for delivery outside of EU. Both include extra field ‘country of origin’.

Troubleshooting

If the communication to the Sendcloud server fails (eg.: while creating a parcel), the exchanged message is stored in a Log section, under Logging > Actions.

Authors

• Onestein

Contributors

• Onestein <https://www.onestein.nl>__

Maintainers

This module is maintained by the OCA.

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

This module is part of the OCA/delivery-carrier project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.