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CRM Survey Management

by
Odoo

17.42

v 17.0 Third Party
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Surveys (survey)
Calendar (calendar)
Contacts (contacts)
Discuss (mail)
Lines of code 202
Technical Name eg_crm_customer_survey_form
LicenseOPL-1
Websitehttp://www.inkerp.com
Versions 16.0 17.0 18.0 19.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Surveys (survey)
Calendar (calendar)
Contacts (contacts)
Discuss (mail)
Lines of code 202
Technical Name eg_crm_customer_survey_form
LicenseOPL-1
Websitehttp://www.inkerp.com
Versions 16.0 17.0 18.0 19.0

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CRM Survey Management

CRM Survey Management enables seamless integration of customer feedback directly within your Odoo CRM. This module allows you to create, distribute, and manage surveys from the CRM interface, facilitating enhanced customer engagement and data collection.



Features

Default Survey Form Setup

You can set a default survey form that will automatically be linked with CRM records (leads/opportunities).

Customer Survey from CRM

From a CRM record, you can initiate a survey that is tied to the customer or opportunity. Odoo Apps Store Detail: Allows sales teams to collect feedback directly in the CRM workflow without switching modules.

Resume Postponed Survey Form

Partial or interrupted surveys can be resumed later.Useful if a customer couldn’t complete the survey in one go; survey progress is saved and tracked.

Print Survey Form from CRM

Ability to print a survey form (blank or partially filled) directly from the CRM record.Ideal for field teams who might fill the survey offline or manually before uploading responses.

View Results Directly in CRM

From a CRM record you can click a View Results smart button to see survey outcomes.Sales or account managers can see feedback linked to that particular lead or customer conveniently.

Screenshot

1) Survey Features in CRM

Here, in CRM form user can see Survey Start button, Share button, Print button, View result button, default



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2) Survey Start Button

Start Survey from CRM Lead. User can start Survey directly from Lead in single click.



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3) Survey Started

After clicking Start survey button, Survey form will open.



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4) Share Survey Button

User can share survey form vai mail directly from CRM lead.



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5) Survey URL Send by Mail

After clicking share survey button a popup form will open and user can share survey directly from there.



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6) Print Survey Option

Print survey option in crm lead form. user can print survey direclty from Lead by clicking Print survey button.



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7) Print Survey Form

After clicking Print Survey a form view will be open and user can print survey directly from there.



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8) View Result Button

User can check result by clicking View Result button.



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9) Result View

Here is the Result View of Survey.



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10) Resume Button

User can continue Partially filled survey by clicking on Resume button.



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11) Continued Survey Form

Here is the continued form opens when user click on Resume button.



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12) Print Survey of Particular Customer

User can print Survey form of specific customer from Survey Lines



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13) Survey Form of Single Customer

Particular customers survey form.



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14) View Survey Button

User can view attended survey form by clicking View button.



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15) Customers Survey Popup View

When user can click view button the popup view



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16) Default Survey In Lead

Admin can set default survey form in lead. so when user creates lead this survey form will be automatically assigned in lead.



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17) Default Survey Assigned

Here is the default survey form assigned while createing new lead.



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User Guide

Email

Watch Video Tutorial

Teams

COPY LINK

team@inkerp.com

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Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

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by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

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IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
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