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  1. APPS
  2. Point of Sale
  3. POS Order Customer Info v 17.0
  4. Sales Conditions FAQ

POS Order Customer Info

by INKERP http://www.inkerp.com
Odoo

$ 23.42

v 17.0 Third Party 1
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Point of Sale (point_of_sale)
• Discuss (mail)
• Inventory (stock)
• Invoicing (account)
Lines of code 288
Technical Name eg_pos_order_customer_info
LicenseOPL-1
Websitehttp://www.inkerp.com
Versions 16.0 17.0 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Point of Sale (point_of_sale)
• Discuss (mail)
• Inventory (stock)
• Invoicing (account)
Lines of code 288
Technical Name eg_pos_order_customer_info
LicenseOPL-1
Websitehttp://www.inkerp.com
Versions 16.0 17.0 18.0 19.0
  • Description
  • License

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Capture and Manage Customer Information in POS Orders

Easily capture and save customer details in POS orders, display them on receipts, and store them in the backend for better customer tracking.



  • Features
  • Screenshots
  • Support
  • Service

Features

Customer Information Entry Directly in POS

This feature enables cashiers to capture and populate customer details-such as name, contact number, and address-directly within the Point of Sale interface, without switching to the backend. It simplifies the checkout process by keeping everything in one view, ensuring no key data is overlooked. Once entered, the information automatically becomes part of the POS order record, saving time and reducing manual errors.

Customer Details Printed on Receipts

With this functionality, customer-specific information is automatically printed on the POS receipt, giving both the customer and the business a documented reference for contact and order confirmation. Including details like customer name and phone number on receipts enhances customer service, helps resolve post-sale inquiries faster, and lends a professional touch to every transaction.

Seamless Linking to Backend Order Records

All customer data entered during the POS session is seamlessly saved within the backend order record, ensuring consistency between the POS interface and central system. This data flow allows backend users-such as sales managers or support staff-to access full customer information when reviewing orders or generating invoices.

Screenshot

1.) Enable Customer Info in POS Settings

Go to Settings and enable the Order Customer Info option. This will allow you to add and manage customer information in POS orders.


Navigation : Setting → Point of Sale → Customer Info


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2.) Add Customer Info in POS

Click the Customer Info button on the POS screen to open a popup form. Enter customer details such as name, address, city, and pincode, then click Add Customer Info to save the information with the order.



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3.) Customer Info on Receipt

After completing the payment, the customer details entered in the POS screen are automatically printed on the receipt. This ensures that each order is linked with customer information for better tracking and record-keeping.



Odoo Studio

4.) Customer Info in POS Orders (Backend)

The customer details entered in the POS screen are also stored in the backend under the respective POS order. You can view them in the Customer Info tab of the order for accurate record-keeping and future reference.


Navigation : Point of Sale → Orders → Order


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