| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Discuss (mail) • Calendar (calendar) • Contacts (contacts) |
| Lines of code | 1535 |
| Technical Name |
erp_instagram |
| License | OPL-1 |
| Website | https://www.erpswiss.com |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Discuss (mail) • Calendar (calendar) • Contacts (contacts) |
| Lines of code | 1535 |
| Technical Name |
erp_instagram |
| License | OPL-1 |
| Website | https://www.erpswiss.com |
INSTAGRAM &
WHATSAPP CONNECTOR
No Subscription, One-Time Payment!
✨ Key Features – More Than Just Messaging!
INSTAGRAM DIRECT MESSAGING INSIDE ODOO CRM
CHAT WITH CUSTOMERS IN REAL TIME VIA
ODOO LIVE CHAT
FULL MESSAGING HISTORY
(all messages are automatically stored in CRM)
FULL MESSAGING CAPABILITIES
(text, images, reactions, attachments, and more)
MULTI-AGENT SUPPORT
(assign instagram & whatsapp chats to team members for seamless collaboration)
LEAD TRACKING & SMART COLOR CODING
(track new messages, pending replies, and priority leads instantly)
MESSAGE DELETION PROTECTION
(no one can delete messages, ensuring full transparency)
TRACK & ANALYZE CUSTOMER INTERACTIONS
Instagram Direct Messaging
Inside Odoo CRM and Livechat
Messages cannot be deleted, ensuring full data integrity
More features in Insta Module
#1 Automated Lead Capture
Capture leads from Instagram, Facebook & WhatsApp in the CRM.
#2 Instant Lead Storage
Instagram leads are automatically saved in the CRM.
#3 Cross-Platform Support
Works with Facebook, Instagram, and WhatsApp.
#4 Unified Messaging
Manage all social and messenger chats in one place.
#5 File Attachments
Send and receive files in social and messenger chats from CRM
#6 Voice Messages & Reactions
Use voice messages and emoji reactions.
#7 Emoji Support
Send and receive emojis in chats.
#8 CRM & Live Chat Sync
Chat seamlessly from both platforms.
#10 Effortless Comment Management in CRM
Easily track, view, and respond to comments from Instagram and other social media platforms directly within the CRM. Comments from social media posts are automatically organized into a separate column (stage) for better visibility, ensuring sales managers and users never miss an interaction. Stay engaged with your audience and streamline communication—all from one place!
Analyze engagement, optimize channels, and boost conversions effortlessly.
#11 Track & Analyze Customer Journey
Gain a complete view of each customer's journey by tracking interactions across Instagram and other social platforms within the CRM. From the first comment to direct messages and conversions, every touchpoint is logged for easy analysis. Understand customer behavior, improve engagement, and optimize your sales process—all in one place!
Capture Leads Automatically from Instagram DMs
Manage & Reply to Messages
Directly from CRM
Handle all Instagram and WhatsApp conversations seamlessly within Odoo CRM—no need to switch between platforms! Our unique live chat feature allows managers to chat with leads and customers in real time, providing a fast, user-friendly, and efficient experience.
Fully Integrated Live Chat – Unlike any other Odoo module, our solution enables real-time messaging inside CRM, ensuring smooth communication.
All Chats Are Automatically Saved – Conversations are securely stored in both:
- Log Notes under each lead/contact profile for future reference.
- Live Chat Window (or Messaging Panel) for active interactions.
Multi-Device Compatibility – Works flawlessly on both desktop and mobile, ensuring accessibility anytime, anywhere.
More features in Insta Module
MANAGE SPONSORED AD MESSAGES SEPARATELY
Add a dedicated CRM stage for promoted post, story, and reel messages to track ad engagement and responses.
LIVE CHAT SUPERVISION
Managers can track employee-customer conversations.
MANAGE COMMENTS DIRECTLY FROM ODOO CRM
Respond to Instagram post comments inside CRM.
Why Choose Our Connector?
STREAMLINED WORKFLOW:
Convert incoming messages into actionable CRM leads instantly—keeping your entire communication ecosystem in one place.
ROBUST & FAMILIAR FUNCTIONALITY:
Experience messaging just like on Instagram and WhatsApp, with the added power of CRM integration.
EFFORTLESS INTEGRATION & AUTOMATION:
Automatically attach social media details to your customer records, so you're always informed and ready to act.
COST-EFFECTIVE INNOVATION:
With a one-time payment model, you gain lifetime access to a tool that's built to boost your sales and support operations—without hidden fees or recurring costs.
www.erpswiss.com
admin@erpswiss.com
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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