The AI Live Chat CRM Integration module seamlessly merges the power of AI with live customer interactions on your website. Leveraging advanced AI models such as GPT-3.5 Turbo, GPT-4, and GPT-4o Mini, this module intelligently processes live chat conversations in real-time, creating and updating leads in your CRM with unparalleled precision. Customizable max tokens and prompts allow you to tailor the AI's performance, ensuring it meets your specific business requirements. This enhanced workflow empowers your team to focus on meaningful customer engagement while the AI handles the intricate details.

Real-Time AI-Powered Lead Management

The AI integration revolutionizes lead management by transforming every live chat interaction into actionable insights as the conversation progresses. The AI continuously monitors and processes live chat data, creating and updating leads in your CRM in real-time. This ensures no potential client is overlooked and that all pertinent information is captured and recorded instantly.

Dynamic Post-Conversation Analysis & Spam Detection

During each live chat session, the AI module continues to analyze the conversation, updating the CRM lead with real-time insights and summaries. Simultaneously, an AI-powered spam detection system monitors interactions, identifying and flagging potential spam or malicious content in real-time. This dual functionality ensures that your CRM is populated with only genuine, high-quality leads, while protecting your chat environment from unwanted disruptions.

Comprehensive Support & Community Engagement

Our team at Odoo Engineering is dedicated to providing top-tier support to ensure the seamless operation of your AI Live Chat CRM Integration. We are committed to enhancing the Odoo ecosystem and actively engage with the community to deliver continuous improvements. If you need assistance, our experts are readily available to help.