| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Field Service (industry_fsm)
• Discuss (mail) • Timesheets (timesheet_grid) • Project (project) • Employees (hr) • Invoicing (account) • Contacts (contacts) • Studio (web_studio) • Sales (sale_management) • Inventory (stock) |
| Community Apps Dependencies | Show |
| Lines of code | 2894 |
| Technical Name |
fsm_visit_confirmation |
| License | LGPL-3 |
| Website | http://www.bemade.org |
| Versions | 17.0 |
This module enhances the field service management workflow by leveraging Odoo's built-in rating system for client task confirmations. Key features include:
- Automated rating requests to work order contacts when tasks reach specific stages
- Configurable stages with rating email templates
- Client-facing rating interface with direct links in emails
- Support for task approval or change requests through ratings
- Integration with existing work order contacts from bemade_fsm
- Automatic task state updates based on client feedback
- Real-time feedback through website messages and notifications
- Chatter integration for client comments
The module helps streamline communication between field service teams and clients by providing a clear feedback workflow and maintaining a record of all client interactions and approvals through Odoo's rating system.
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