NightDesk Helpdesk
by Muhammad Ikhwan Fathulloh (NightDesk) https://github.com/Nocturnailed-Community/nightdesk_helpdesk| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 1190 |
| Technical Name |
nightdesk_helpdesk |
| License | LGPL-3 |
| Website | https://github.com/Nocturnailed-Community/nightdesk_helpdesk |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 1190 |
| Technical Name |
nightdesk_helpdesk |
| License | LGPL-3 |
| Website | https://github.com/Nocturnailed-Community/nightdesk_helpdesk |
NightDesk Helpdesk
Premium Ticketing System for Odoo 17
NightDesk Helpdesk provides a sleek, modern, and efficient way to manage customer support. Built specifically for Odoo 17, it leverages the latest framework features to offer a top-tier user experience.
Key Features
Efficient Processing
Handle thousands of tickets with ease. Our optimized workflows ensure that your agents stay productive and focused on what matters most: helping customers.
SLA Monitoring
Never miss a deadline again. Built-in SLA tracking provides real-time alerts and automated escalations for tickets approaching their response or resolution time.
Powerful Dashboard
Gain instant visibility into your support operations with our real-time dashboard. Monitor KPIs, track ticket volume, and identify bottlenecks at a glance.
Detailed Ticket Management
Our intuitive ticket form allows for detailed tracking of every customer issue. With built-in SLA timers and smart categorization, resolution times are significantly reduced.
Sleek Interface
Experience a modern interface designed for focus. From categorical organization to priority tracking, every element is crafted for professional support teams.
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