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Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Invoicing (account)
Discuss (mail)
Inventory (stock)
Community Apps Dependencies
Lines of code 12298
Technical Name odoo_multi_channel_sale
LicenseSee License tab
Websitehttps://store.webkul.com/odoo-multi-channel-sale.html
Versions 8.0 13.0 9.0 10.0 12.0 14.0 15.0 16.0 17.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Invoicing (account)
Discuss (mail)
Inventory (stock)
Community Apps Dependencies
Lines of code 12298
Technical Name odoo_multi_channel_sale
LicenseSee License tab
Websitehttps://store.webkul.com/odoo-multi-channel-sale.html
Versions 8.0 13.0 9.0 10.0 12.0 14.0 15.0 16.0 17.0
Supported Editions :
Community
Enterprise
Odoo.sh

Odoo Multi-Channel Sale

Gateway to connect Multiple Channels with Your Odoo!
Odoo Multichannel Sale helps you to connect multiple E-commerce and Marketplace platforms to your Odoo. Which means, you can manage your online store from the E-commerce/Marketplace platform(s) and manage all backend operations from Odoo.

Information

https://webkul.com/blog/odoo-multi-channel-sale

https://www.youtube.com/watch?v=BXK6BO1b0Cs

Please Note: This is the base module which provides the structure for e-commerce channels like Magento, Prestashop, WooCommerce, etc and Marketplace channels like Amazon, Walmart, eBay, Etsy, etc to connect seamlessly with Odoo. Hence, you also need to purchase the dedicated extension for that e-Commerce or Marketplace along with Odoo Multichannel Sale.

How Odoo Multichannel Sale Module Helps Your Business?

The module is a gateway for you to connect your Odoo with other e-commerce or marketplace platforms. The module is launched so that you can manage them even more effectively. With the help of module Odoo Multichannel Sale, several solutions are crafted for your business problems.

Reduce Laborious Efforts

No need to sync order statuses and inventory manually from E-commerce and Marketplace platforms as now you can opt for Real-time synchronization. Or, you can also import and export the data together with a few simple steps.

Analyze the Data with Ease

The dashboard introduced in the module helps you to analyze the data with the help of graphical representation; hence, helps you to make better decisions. So, a dynamic dashboard is introduced to track the data of all the connected channels to your Odoo.

  • Import/Export the data of any channel directly from the dashboard.
  • Well-designed Donut Chart and Line Graph to analyze the data.
  • The dashboard also offers Clickable tabs and data cards.

Module Highlights

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Dynamic Dashboard
Provides analytical reports via graphic representations to track the data with all connected e-Commerce/Marketplaces like Magento, Flipkart, Shopify, etc.
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Separate Odoo Instance for Channels Connection
Synchronize the orders from E-commerce and Marketplace platforms in Odoo.
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Order Management
The module lets you manage separate instances in a single Odoo to connect with different e-commerce/marketplace platforms.
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Customer Management
The module allows you to Import customers from other channels in Odoo.
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Centralized Inventory Management
Provides real-time product inventory synchronization from Odoo.
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Automatic Cron scheduler
The module offers flexibility to set a scheduler periodically to import the data in Odoo.
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Product Management
The module facilitates Bi-directional product, category, attribute synchronization depending on the connected E-commerce or Marketplace platforms.
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Order State Management
The module allows you to create order states in Odoo as per the order states of connected E-commerce/Marketplaces via order status mapping.

Odoo Multi Channel Sale FAQs :

Odoo Multichannel Sale is compatible with the Odoo community edition as well as with the Odoo enterprise edition. However, if you are using Odoo SAAS (Odoo online), then you need to migrate to Odoo.sh platform to use the module.
The reason for the migration is that the installation of third-party modules is not permitted in Odoo SAAS (Online).

Yes, with every purchase module Webkul offers 3 months of free support from the date of module purchase. The support includes bug fixing. The support fee does not include free customization of the module in any case or free consulting of the customization of the modules.

Yes, we do provide the customization service, you can place the request for the additional features. We will analyze the requirement and accordingly will add extra features as per your requirements in our connectors as a paid customization.

A channel can be an e-commerce platform like Prestashop, Magento, WooCommerce, etc, or a Marketplace platform like Amazon, Walmart, eBay, Etsy, etc which you want to connect with Odoo. Odoo in Multichannel sale behaves as a centralized platform to manage inventory and orders.

Our Odoo Multi-Channel Sale is the base module that provides the structure for integrating e-Commerce and Marketplace platforms in a single Odoo. So along with this base module, the customers need to purchase the desired required Odoo Multi-Channel Extension module.

View All Extensions

In our module, we provide the support to connect three instances of connected e-Commerce or Marketplace in a single Odoo. However, if our customers wish to connect more than 3 instances then we will surely assist. For this please contact us at support@webkul.com

Yes, you can connect 2 Prestashop and 1 Magento shop in a single Odoo with our Odoo Multichannel bridge, the customers need to purchase the desired required Multi-Channel Prestashop Odoo bridge and Multi-Channel Magento Odoo Bridge to connect their different shops with a single Odoo.
By default, you can connect up to three instances of the e-Commerce and Marketplace platform with Odoo.

In our Multi-Channel module, you can also connect other e-commerce and Marketplace platforms so there can be the possibility that customers are managing the same products in multiple eCommerce and Marketplace platforms with different product prices.
So, in our module to avoid confusion and synchronize the product price, we manage the product price via pricelist. In the connected Odoo instance, you can select the pricelist and according to the pricelist, the product price is managed.

Yes, for every connected E-Commerce/Marketplace channel you can select the different warehouse in the Odoo instance to manage the separate inventory as per your business needs.

Yes, in our Odoo MultiChannel Sale module we have provided a dynamic dashboard at the Odoo end, by using that dashboard, customers can check the sales order count for all connected different e-Commerce and Marketplace channels and can also compare the sales orders for each connected channel.

Detailed Features List of our Odoo Multichannel Sale Module

Connect Multiple Marketplaces/e-Commerce Platforms with a single Odoo
  • Our module allows our customers to connect their E-commerce platforms such as Magento, Prestashop, WooCommerce and many more with Odoo to easily sync the data.
  • Our customers can also connect their Marketplace platforms such as Amazon, eBay, Walmart, Etsy, and many more with Odoo to easily sync the data.
  • For every connected E-Commerce/Marketplace channel you can manage the different configurations such as price list, warehouse, order status, etc as per your business needs.
  • Manage the prices of the products via pricelist from Odoo so that you can also manage the prices of the products for your connected E-commerce or Marketplace directly from Odoo.
  • Manage the order state mapping table to manually map the order status of Odoo with other e-commerce.
Dynamic Dashboard
  • The dashboard introduced in the module helps you to analyze the data with the help of graphical representation.
  • With the dashboard you can track the data of all the connected e-commerce and marketplace platforms in your Odoo.
  • Our dashboard also offers Clickable tabs and data cards that leads to the related Odoo form.
  • Quick peeks via well-designed Donut Chart and Line Graph to analyze the data.
  • Manage the Import/Export the data of any channel directly from the dashboard.
  • Import/Export the data of connected e-commerce/marketplace platforms directly from the dashboard.
Simplified Import Data Function
  • To import the data from different connected E-Commerce and Marketplace platforms we have provided a common Import Operation Button for all Channels.
  • All you need to do is to select your connected E-commerce Channel(Marketplace/E-commerce) Id and the Object (products, categories, customers, orders) to be imported in Odoo.
  • Imported Catalogs will include Products, Categories, Attributes, and Values.
  • With the import of sale orders the customers with their addresses, order status will be imported as per the order status mapping done at the Odoo end, depending on the connector.
  • During the product import from connected E-Commerce and Marketplace platforms, one can avoid the product in Odoo on the basis of unique product SKU or barcode.
Streamlined Export Function from All the Channels
  • To export the data to different connected E-Commerce and Marketplace platforms we have provided a common Export Operation Button for all Channels.
  • Select your connected E-commerce Channel(Marketplace/E-commerce) Id and the Object to be synchronized.
  • The products inventory and order status will be exported automatically in real-time from Odoo to connected E-Commerce and Marketplace Channels.
  • You can export data individually as well as in bulk using the common export operation operation.
Inventory Management of your products
  • Our module provides the real-time stock synchronization of your products from Odoo to Connected Channels.
  • You can select the configuration in the module to enable the real-time inventory synchronization from Odoo to Connected platform. You can also set whether to sync the on-hand quantity or forecasted quantity of the products.
  • For the instances in Odool you need to select the Warehouse for the management of the inventory.
Order Status Mapping
  • In the module we have provided the order state mapping table for manually mapping order status of Odoo with e-commerce/Marketplaces.
  • You need to map the order states from your connect Odoo instance configuration.
  • Need to fill the Order state of the connected E-Commerce/Marketplace platform with Odoo in the Order State table.
Automatic Cron schedulers in Odoo
  • You can also schedule functions via Cron to reduce your manual efforts
  • Set the cron schedule in your Odoo instance to periodically import the data from connect E-Commerce or Marketplace channels in Odoo.
  • This schedule will run periodically as per the set time for the data importing process.
Feeds To Store Data in Simplified Manner
  • In Odoo there are multiple relational fields which makes it a little complex structure especially while importing data from other e-commerce and Marketplace platforms.
  • To avoid the complication and to store the data in simplified text form we have introduced Feeds in our Odoo Multichannel Sale.
  • Once feeds are evaluated the data record gets stored.

Enter Credentials to Connect

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Connected with e-Commerce

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Multi-Instances

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Dashboard

screenshot

Sale Configurations

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Product Configurations

screenshot

Crons

screenshot

Global Configuration

screenshot

Order State Configurations

screenshot

Import Records

screenshot

Export Records

screenshot

Mappings

screenshot

Notable Multi-Platform Integration Service From The Last 11 Years

Webkul is an esteemed name in corporate circles for its expertise in several platforms such as Odoo ERP, Magento, Shopify, Opencart, Joomla, Shopware and much more.

Stats Speak for Us:

We are frontrunners in delivering the best possible solution to connect your Odoo with the desired platform. From the last 11 years, we have catered to 5000+ multi-platform connector clients of various platforms and helped them to integrate their Odoo with other platforms.

Odoo Multichannel Sale is developed to be installed and ready to use with minimal configuration. But we understand every client is unique so you can reach us for customizations that perfectly suit your business requirements.

Drop us a mail at support@webkul.com for your doubts and queries.

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Help and Support

Get Immediate support for any of your query

You will get 90 days free support for any doubt, queries, and bug fixing (excluding data recovery) or any type of issue related to this module.

mail

Write a mail to us:

support@webkul.com

Any queries or want any extra features? Just drop a mail to our support.

support-icon

Get in touch with our Expert:

https://webkul.uvdesk.com/en/customer/create-ticket/

Any technical queries, want extra features, or anything else, our team is ready to answer all your questions, just raise a support ticket.

SOFTWARE LICENCE AGREEMENT
==========================

This AGREEMENT is made effective on the date of the purchase of the software
between Webkul Software Pvt. Ltd.,Company incorporated under the Companies
Act, 1956 (hereinafter referred to as “Licensor"), and the purchaser of the 
software/ product (hereinafter referred to as "Licensee").


Preamble
--------

Licensor is a web and mobile product based organization engaged in the
business of developing and marketing software for enterprise level e-commerce
businesses. It is an ISO and NSR (NASSCOM) certified organization having a
team of more than 150 creative engineers which come from different
backgrounds. It has developed more than 700 web extensions and apps in the
past few years for open source platforms which are used and trusted globally. 
Licensee now wishes to obtain license, and Licensor wishes to grant a license, 
to allow use of the software so purchased in developing the e-commerce 
business website/ mobile app of the Licensee, subject to the terms and 
conditions set forth herein.

THEREFORE, with the intent to be legally bound, the parties hereby agree as 
follows:


Agreement
---------

1.DEFINITIONS.
As used in this Agreement, the following capitalized terms 
shall have the definitions set forth below:

"Derivative Works" are works developed by Licensee, its officers, agents, 
contractors or employees, which are based upon, in whole or in part, the 
Source Code and/or the Documentation and may also be based upon and/or 
incorporate one or more other preexisting works of the Licensor. Derivative 
Works may be any improvement, revision, modification, translation (including 
compilation or recapitulation by computer), abridgment, condensation, 
expansion, or any other form in which such a preexisting work may be recast, 
transformed, or adapted.  For purposes hereof, a Derivative Work shall also 
include any compilation that incorporates such a preexisting work.

"Documentation" is written, printed or otherwise recorded or stored (digital 
or paper) material relating to the Software and/or Source Code, including 
technical specifications and instructions for its use including Software/ 
Source Code annotations and other descriptions of the principles of its 
operation and instructions for its use.

"Improvements" shall mean, with respect to the Software, all modifications and 
changes made, developed, acquired or conceived after the date hereof and 
during the entire term of this Agreement.

"Source Code" is the computer programming source code form of the Software in 
the form maintained by the Licensor, and includes all non-third-party 
executables, libraries, components, and Documentation created or used in the 
creation, development, maintenance, and support of the Software as well as all 
updates, error corrections and revisions thereto provided by Licensor, in 
whole or in part.


2.SOFTWARE LICENSE.  

(a)Grant of License.  For the consideration set forth below, Licensor hereby 
grants to Licensee, and Licensee hereby accepts the worldwide, non-exclusive, 
perpetual, royalty-free rights and licenses set forth below:  

(i)The right and license to use and incorporate the software, in whole or in 
part, to develop its website/ mobile app (including the integration of all or 
part of the Licensor’s software into Licensee's own software) on one domain (  
Except Joomla modules , listed on store are entitled to be used on unlimited 
domain as per the standard guidelines ) only, solely for the own personal or 
business use of the Licensee. However, the License does not authorize the 
Licensee to compile, copy or distribute the said Software or its Derivative 
Works.

(ii)The right and license does not authorize the Licensee to share any backup 
or archival copies of the Software and / or the Source Code and Documentation 
on any public internet space including github , stackoverflow etc . The 
Licensee must ensure that the backup are not accessible to any other person 
and the Licensee must prevent copying / use of source code by any unauthorized 
persons.

(iii)The right and license does not authorize the Licensee to migrate the 
domain license to another domain.

(iv)Our Joomla extensions are published under the GNU/GPL.


(b)Scope; Rights and Responsibilities.

(i)Licensor shall enable the Licensee to download one complete copy of the 
Software.

(ii)The Software is intended for the sole use of the Licensee in development
of its own website/ mobile app.

(iii)Licensee does not have the right to hand over, sell, distribute, 
sub-license, rent, lease or lend any portion of the Software or Documentation, 
whether modified or unmodified, to anyone. Licensee should not place the 
Software on a server so that it becomes accessible via a public network such 
as the Internet for distribution purposes. In case the Licensee is using any 
source code management system like github, it can use the code there only when 
it has paid subscription from such management system.

(iv) In case the Licensee purchases the module and allow the third party 
development agency to customize as per its need, it is at liberty to do so 
subject to the condition that the Licensee as well as the Agency are not 
authorized to sell the modified version of the extension. Except for the 
required customization purposes, Licensee is not authorized to release the 
Source Code, Derivative Work source code and/or Documentation to any third 
party, which shall be considered as violation of the Agreement, inter-alia 
entailing forthwith termination and legal action. 


(c)Ownership.

(i)Software and Source Code.  All right, title, copyright, and interest in the 
Software, Source Code, Software Modifications and Error corrections will be 
and remain the property of Licensor.

(ii)Derivative Works. As creation of Derivative Works by the Licensee is 
prohibited, thus, all right, title, copyright, and interest in any and/or all 
Derivative Works and Improvements created by, or on behalf of, Licensee will 
also be deemed to the property of Licensor. Licensor shall be entitled to 
protect copyright / intellectual property in all such Derivative Works and 
Improvements also in any country as it may deem fit including without 
limitation seeking copyright and/or patent protection.


3.CONSIDERATION.

(a)Licensee shall pay to Licensor the amount as mentioned on the website from 
where the order is placed, as one-time, upfront fees in consideration for the 
licenses and rights granted hereunder (hereinafter referred to as the "License 
Fee").  The License Fee to be paid by Licensee shall be paid upfront at the 
time of placing the order, and no credit will be allowed under any 
circumstances.

(b)Once paid, the License Fees shall be non-refundable. The Licensee has fully 
satisfied itself about the Software and has seen the demonstration, and only 
thereafter has placed the order. Thus, the License Fees or any part thereof is 
non-refundable. No claim for refund of the Licence Fees shall be entertained 
under any circumstances.


4.REPRESENTATIONS AND WARRANTIES.

(a)Mutual.  Each of the parties represents and warrants to the other as
follows.

(i)such party is a legal entity duly organized, validly existing and in good 
standing;

(ii)such party has the power and authority to conduct its business as 
presently conducted and to enter into, execute, deliver and perform this 
Agreement.

(iii)This Agreement has been duly and validly accepted by such party and 
constitutes the legal, valid and binding obligations of such party 
respectively, enforceable against such party in accordance with their 
respective terms;

(iv)the acceptance, execution, delivery and performance of this Agreement does 
not and will not violate such party's charter or by-laws; nor require any 
consent, authorization, approval, exemption or other action by any third party 
or governmental entity.


(b)Licensor warrants that, at the time of purchase of the Software:

the Software will function materially as set forth in the website or published 
functionality provided by Licensor to customers and potential customers 
describing the Software; and

Software add-ons, if purchased by the Licensee from the Licensor, will not 
materially diminish the features or functions of or the specifications of the 
Software as they existed as of the execution of this Agreement.


(c)Title.  Licensor represents and warrants that it is the exclusive owner of 
all copyright/ intellectual property in the Software (including the Source 
Code) and has good and marketable title to the Software (including the Source 
Code) free and clear of all liens, claims and encumbrances of any nature 
whatsoever (collectively, "Liens").  Licensor's grant of license and rights to 
Licensee hereunder does not, and will not infringe any third party's property, 
intellectual property or personal rights.


5.TERM.

(a)Subject to Licensee's payment obligations, this Agreement shall commence as 
on the date of making payment of the Software by the Licensee to the Licensor, 
and shall continue until terminated by either party.

(b)The Licensor retains the right to terminate the license at any time, if the 
Licensee is not abiding by any of the terms of the Agreement. The Licensee may 
terminate the Agreement at any time at its own discretion by uninstalling the 
Software and /or by destroying the said Software (or any copies thereof). 
However, the Licensee shall not be entitled to seek any refund of the amount 
paid by it to the Licensor, under any circumstances.

(c)Survival.  In the event this Agreement is terminated for any reason, the 
provisions set forth in Sections 2(a), 2(b), and 2(c) shall survive.


6.INDEMNIFICATION.

The Licensee release the Licensor from, and agree to indemnify, defend and 
hold harmless the Licensor (and its officers, directors, employees, agents and 
Affiliates) against, any claim, loss, damage, settlement, cost, taxes, expense 
or other liability (including, without limitation, attorneys' fees) (each, a 
"Claim") arising from or related to: (a) any actual or alleged breach of any 
obligations in this Agreement; (b) any refund, adjustment, or return of 
Software,(c) any claim for actual or alleged infringement of any Intellectual 
Property Rights made by any third party or damages related thereto; or (d) 
Taxes.


7.LIMITATION OF LIABILITY.

The Licensor will not be liable for any direct, indirect, incidental, special, 
consequential or exemplary damages, including but not limited to, damages for 
loss of profits, goodwill, use, data or other intangible losses arising out of 
or in connection with the Software, whether in contract, warranty, tort etc. (
including negligence, software liability, any type of civil responsibility or 
other theory or otherwise) to the Licensee or any other person for cost of 
software, cover, recovery or recoupment of any investment made by the Licensee 
or its affiliates in connection with this Agreement, or for any other loss of 
profit, revenue, business, or data or punitive or consequential damages 
arising out of or relating to this Agreement. Further, the aggregate liability 
of the Licensor, arising out of or in connection with this Agreement or the 
transactions contemplated hereby will not exceed at any time, or under any 
circumstances, the total amounts received by the Licensor from the Licensee in 
connection with the particular software giving rise to the claim.


8.FORCE MAJEURE.

The Licensor will not be liable for any delay or failure to perform any of its 
obligations under this Agreement by reasons, events or other matters beyond 
its reasonable control.


9.RELATIONSHIP OF PARTIES.

The Licensor and Licensee are independent legal entities, and nothing in this 
Agreement will be construed to create a partnership, joint venture, 
association of persons, agency, franchise, sales representative, or employment 
relationship between the parties. The Licensee will have no authority to make 
or accept any offers or representations on behalf of the Licensor. The 
relationship between the parties is that of Licensor and Licensee only, and 
the rights, duties, liabilities of each party shall be governed by this 
Agreement.


10.MODIFICATION.

The Licensor may amend any of the terms and conditions contained in this 
Agreement at any time and solely at its discretion. Any changes will be 
effective upon the posting of such changes on the Portal/ website, and the 
Licensee is responsible for reviewing these changes and informing itself of 
all applicable changes or notices. The continued use of a software by the 
Licensee after posting of any changes by the Licensor, will constitute the  
acceptance of such changes or modifications by the Licensee.


11.MISCELLANEOUS.

(a)General Provisions.  This Agreement:  (i) may be amended only by a writing 
signed by each of the parties; (ii) may be executed in several counterparts, 
each of which shall be deemed an original but all of which shall constitute 
one and the same instrument; (iii) contains the entire agreement of the 
parties with respect to the transactions contemplated hereby and supersedes 
all prior written and oral agreements, and all contemporaneous oral 
agreements, relating to such transactions; (iv) shall be governed by, and 
construed and enforced in accordance with, the laws of India; and (v) shall be 
binding upon, and inure to the benefit of, the parties and their respective 
successors and permitted assigns.  Each of the parties hereby irrevocably 
submits to the jurisdiction of the Courts at Delhi, India, for the purposes of 
any action or proceeding arising out of or relating to this Agreement or the 
subject matter hereof and brought by any other party.  

(b)Assignment.  Except for the purpose of customization as mentioned in clause 
2(b)(iv) above, Licensee cannot assign, pledge or otherwise transfer, whether 
by operation of law or otherwise, this Agreement, or any of its obligations 
hereunder, without the prior written consent of Licensor, which consent shall 
not be unreasonably withheld.

(c)Notices.  Unless otherwise specifically provided herein, all notices, 
consents, requests, demands and other communications required or permitted 
hereunder:

(i)shall be in writing;

(ii)shall be sent by messenger, certified or registered mail/email, or  
reliable express delivery service, to the appropriate address(es) set forth 
below; and

(iii)shall be deemed to have been given on the date of receipt by the 
addressee, as evidenced by a receipt executed by the addressee (or a 
responsible person in his or her office), the records of the Party delivering 
such communication or a notice to the effect that such addressee refused to 
claim or accept such communication, if sent by messenger, mail or express 
delivery service.

All such communications shall be sent to the following addresses or numbers, 
or to such other addresses or numbers as any party may inform the others by 
giving five days' prior notice:

If to Webkul Software Pvt. Ltd.:

Webkul Software Pvt. Ltd.
A-67, Sector 63, NOIDA – 201301,
Uttar Pradesh, India

If to Licensee:
At the address mentioned by the Licensee
(at the time of placing order of generating Invoice)

(d)Severability.  It is the intent of the parties that the provisions of this 
Agreement be enforced to the fullest extent permissible under the laws and 
public policies of India in which enforcement hereof is sought.  In 
furtherance of the foregoing, each provision hereof shall be severable from 
each other provision, and any provision hereof which is/ becomes unenforceable 
shall be subject to the following:  (i)  if such provision is contrary to or 
conflicts with any requirement of any statute, rule or regulation in effect, 
then such requirement shall be incorporated into, or substituted for, such 
unenforceable provision to the minimum extent necessary to make such provision 
enforceable;  (ii)  the court, agency or arbitrator considering the matter is 
hereby authorized to (or, if such court, agency or arbitrator is unwilling or 
fails to do so, then the parties shall) amend such provision to the minimum 
extent necessary to make such provision enforceable, and the parties hereby 
consent to the entry of an order so amending such provision; and  (iii)  if 
any such provision cannot be or is not reformed and made enforceable pursuant 
to clause (i) or (ii) above, then such provision shall be ineffective to the 
minimum extent necessary to make the remainder of this Agreement enforceable.  
Any application of the foregoing provisions to any provision hereof shall not  
effect the validity or enforceability of any other provision hereof.

(e)By purchasing the Software, the Licensee acknowledge that it has read this 
Agreement, and that it agrees to the content of the Agreement, its terms and 
agree to use the Software in compliance with this Agreement.

(f)The Licensor holds the sole copyright of the Software. The Software or any 
portion thereof is a copyrightable matter and is liable to be protected by the 
applicable laws. Copyright infringement in any manner can lead to prosecution 
according to the current law. The Licensor reserves the right to revoke the 
license of any user who is not holding any license or is holding an invalid 
license.

(g)This Agreement gives the right to use only one copy of the Software on one 
domain solely for the own personal or business use of the Licensee, subject to 
all the terms and conditions of this Agreement. A separate License has to be 
purchased for each new Software installation. Any distribution of the Software 
without the written consent of the Licensor (including non-commercial 
distribution) is regarded as violation of this Agreement, and will entail 
immediate termination of the Agreement and may invite liability, both civil 
and criminal,  as per applicable laws.

(h)The Licensor reserves the rights to publish a selected list of users/
Licensees of its Software, and no permission of any Licensee is needed in this 
regard. The Licensee agrees that the Licensor may, in its sole discretion, 
disclose or make available any information provided or submitted by the 
Licensee or related to it under this Agreement to any judicial, 
quasi-judicial, governmental, regulatory or any other authority as may be 
required by the Licensor to co-operate and / or comply with any of their 
orders, instructions or directions or to fulfill any requirements under 
applicable Laws.

(i)If the Licensee continues to use the Software even after the sending of the 
notice by the Licensor for termination, the Licensee agree to accept an 
injunction to restrain itself from its further use, and to pay all costs (
including but not limited to reasonable attorney fees) to enforce injunction 
or to revoke the License, and any damages suffered by the Licensor because of 
the misuse of the Software by the Licensee.


12.ARBITRATION.

If any dispute arises between the Licensor and the Licensee at any time, in 
connection with the validity, interpretation, implementation or alleged breach 
of any provision of this Agreement,  the same shall be referred to a sole 
Arbitrator who shall be an independent and neutral third party appointed 
exclusively by the Licensor. The Licensee shall not object to the appointment 
of the Arbitrator so appointed by the Licensor. The place of arbitration shall 
be Delhi, India. The Arbitration & Conciliation Act, 1996 as amended by The 
Arbitration & Conciliation  (Amendment) Act, 2015, shall govern the 
arbitration proceedings. The arbitration proceedings shall be held in the 
English language.


This document is an electronic record in terms of Information Technology Act, 
2000 and the amended provisions pertaining to electronic records in various 
statutes as amended by the Information Technology Act, 2000. This electronic 
record is generated by a computer system and does not require any physical or 
digital signatures.

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Broken code and no support from supplier
by
Guillermo Robles
on 5/9/24, 10:23 AM

I have purchased several solutions from Webkul, and the quality of the code and the support service is the worst I have ever seen. The code of the modules has plenty of evident errors (bad import statements that you will have to change, functions that will throw server errors in un-controlled cases, and even debug code that they left there, with hard-coded passwords that may be from another customer that asked for support...).

Even if the module is not functional, they will not do anything for you, saying that their only way to work is to ask for admin access to your project/server to make the same mess they do at home.

Completely unacceptable.

Re: Broken code and no support from supplier
by
Webkul
on 5/10/24, 1:05 AM Author

Hello Guillermo,

Greetings of the day!

Hope you are doing well.

With the purchase of the module, we provide three months of initial support at no extra cost. During the support period, if you come across any issue in the default flow of the modules, then we will assist you.

The modules are well-tested from our end and are developed as per the core flow of Odoo. 

In some scenarios, the issues can be Instance specific. To check the issues from our end and provide your resolution, we need to have the credentials as per our support policy. 

Please raise a support ticket at support@webkul.com and our team will assist you on a priority basis.

 I appreciate your understanding in this regard.

Thanks and Regards

Team (Webkul)