Glue addon that bridges Open WhatsApp Connector with the Odoo CRM app.
Installed automatically when both open_whatsapp_connector and crm are present (auto_install=True).
- Bi-directional bridge (mirrors the Helpdesk companion):
- Each crm.lead cross-links to its WhatsApp discuss.channel both ways (discuss.channel.crm_lead_id_int and crm.lead.wa_channel_id_int), stamped automatically when an inbound rule captures a lead.
- Smart button on the lead form opens the live WhatsApp conversation; smart button on the channel opens the linked lead.
- Chat with a lead inline from its chatter (the base "WhatsApp" button) — even for a partner-less lead (resolved from the lead's phone/mobile).
- Inbound WhatsApp messages relay into the lead's chatter as internal notes; the rep's public comments on the lead relay back out to WhatsApp.
- "Send WhatsApp" action on the lead list/form and a "Customer 360°" button.
- "Create Lead" action in the Discuss inbox turns a WhatsApp chat into a lead.
- Seeds a curated CRM notification-rule library (shipped inactive).
Loop-safe via a skip_crm_relay context flag on each relayed message_post.
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Calendar (calendar) • Contacts (contacts) • Discuss (mail) |
| Community Apps Dependencies | Show |
| Lines of code | 24613 |
| Technical Name |
open_whatsapp_connector_crm |
| License | OPL-1 |
| Website | https://github.com/roshank8s/ |
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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