| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Contacts (contacts) • Discuss (mail) • Employees (hr) • Inventory (stock) • Project (project) • Purchase (purchase) • Recruitment (hr_recruitment) • Sales (sale_management) • Website (website) • eCommerce (website_sale) • Calendar (calendar) • Invoicing (account) |
| Lines of code | 84243 |
| Technical Name |
optical_management |
| License | OPL-1 |
| Website | http://www.pragtech.co.in |
| Versions | 16.0 17.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Contacts (contacts) • Discuss (mail) • Employees (hr) • Inventory (stock) • Project (project) • Purchase (purchase) • Recruitment (hr_recruitment) • Sales (sale_management) • Website (website) • eCommerce (website_sale) • Calendar (calendar) • Invoicing (account) |
| Lines of code | 84243 |
| Technical Name |
optical_management |
| License | OPL-1 |
| Website | http://www.pragtech.co.in |
| Versions | 16.0 17.0 |
Optical Management App
Our Pricing includes User Manual, 90 Days Support (Monday-Friday 10am to 7pm IST) and One time Setup
support@pragtech.co.in pragtech
We support for English / French / Spanish at an additional cost
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| Odoo.sh | Self Hosted | Enterprise | Community | Odoo Online | |||||
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| Supported Odoo versions & platforms | |
| Odoo.sh | |
| Self Hosted | |
| Enterprise | |
| Community | |
| Odoo Online | |
Works & tested on standard installations of Odoo with no third party apps
Free support only for odoo installations with no third party apps
Paid support availaible for Odoo installations with third party apps.
Our Service Offerings
Odoo Dedicated Resources
Odoo Success Packs
Odoo Turnkey Projects
To connect with us: support@pragtech.co.in
Overview
Optical Management app is a comprehensive solution designed to streamline and enhance the management of the employees, sales and purchase management of optical products,booking of appointments, and customer interactions regarding purchasing, enquiry and complaints within the app
Features of Employee Management
• Admin will be able to register employees and manage their records.
• Employees can view their assigned delivery/service task
Features of ‘Sales Management’
• Adding a product:
While creating a product, admin can specify product’s attributes such as brand,
model, pricing, and if it is a category that comes under lens or not. If it is, there is
an option to add lens specifications.
Admin can organize products into categories for easy catalog management. There
are already default categories & subcategories in this app such as men, women,
kids, etc. Admin can create extra categories too based on products.
• Sales:
There is an option to assign a driver for delivery, pick up and delivery.
Customers can view the status of the delivery from their portal.
Features of Appointment Management
• Appointment Scheduling:
Customers can effortlessly schedule appointments with optometrists for an eye
test through the website by simply filling the form.
While booking an appointment available slots will be listed out dynamically for
the customers to select.
Customers can either opt for in-house service (optometrists will visit customer’s
resident) or in-store service (customer will visit store)
• Appointment Assignment:
Once a customer submits an appointment request, the optical shop management
team will review the request and they will assign an available optometrist for the
service.
Customers will get booked appointment status (approval/rejection) update via
mail and they will be able to check the status from the website too.
Features of Help Desk Management
Help desk contains 2 sub functionalities from where customers do an enquiry about
products, or register a complaint about service and products.
• Product Enquiry:
- Customers can enquire about product-related details such as quantity, color variants, size, etc.
Complaint
Customers can register complaints for service or product issues.
Shop management team will review the complaint and contact the customer for
the same.
Customer will get status updates about their registered complaint via mail.
Frequently Asked Questions
Q : How does the store handle product variants like different lens types, coatings, or frame styles?
A : Stores can create and manage product variants, enabling optical stores to organize and display different lens types, coatings, frame styles, and sizes within their inventory.
A: Yes, You can maintain customer profiles, including prescription details, eye exam records, ordered products, and purchase history, enabling personalized services.
A : Yes, users can schedule appointments at optical stores or even request home appointments through scheduling. Users can book appointments for various services, such as eye exams, consultations, repairs, or home appointments for optical services. This feature helps in optimizing staff schedules, managing customer appointments efficiently, and improving overall service delivery.
A : After receiving the request from the customer, the store reviews it and assigns an optometrist for the appointment. Upon assignment, the customer receives an email containing details of the appointed optometrist, along with the appointment details. Simultaneously, the assigned optometrist receives the customer's information, appointment time, date, and type.
A : Products are delivered to customers by assigning a driver to pick up the product and deliver it to the customer who placed the order. The driver then updates the status to the store upon delivery.
A : Yes, you can track stock levels, manage purchase orders, and set reorder points for frames, lenses, contact lenses, and other optical supplies.
A : Yes, you can register a complaint or enquiry for a specific product. There are two models for handling complaints or enquiries. After reviewing your request, the store will contact the customer.
Help Support Covid Relief
Pragmatic has always been contributing itswarsa social causes by exercising its Corporate Social Responsibility. We are pledged to COVID relief and have been donating a major share of our profits to COVID Pandemic Relief. By purchasing our apps and services you are becoming a part of helping the needy in these critical times. If you want to help further please connect with us and we will help you find NGOs whom you can donate directly.
Contact / Support
(Monday-Friday 10am to 7pm IST)
Pragmatic Techsoft Pvt. Ltd.
Pragmatic is a global open source enterprise software development, consulting and products company. Our philosophy is to use Open Source tools and technologies to provide cost effective and green solutions for our customers.
We are a dynamic and fast growing company committed towards creating value for our customers. Located in Pune, India the educational and IT hub of western India, we take pride in delivering rapid, customized open source enterprise applications following agile and lean software methods. Whether you are developing an application from scratch, working on an existing application or porting your application to a new platform or framework, we can meet your business needs.
If you need any help or want more additional features, you may contact us through:
www.pragtech.co.in
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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