Customer Survey Management

by
Odoo

37.98

v 17.0 Third Party 45
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Contacts (contacts)
Surveys (survey)
Discuss (mail)
Lines of code 300
Technical Name sh_customer_survey
LicenseOPL-1
Websitehttps://www.softhealer.com
Versions 17.0 11.0 15.0 12.0 13.0 16.0 14.0 10.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Contacts (contacts)
Surveys (survey)
Discuss (mail)
Lines of code 300
Technical Name sh_customer_survey
LicenseOPL-1
Websitehttps://www.softhealer.com
Versions 17.0 11.0 15.0 12.0 13.0 16.0 14.0 10.0
logo
Community Enterprise Odoo.sh

Customer Survey Management

heading

Customer Surveys are a method of getting consumer feedback to help companies measure satisfaction, and perform market research. When you create a survey designed to gather feedback, a company can check in a concrete way how they are performing. Our this module will provide two different ways to manage surveys first is just send the survey form to customer's email and filled by customer and the second way is the employee will visit the customer and ask survey questions answers will be filled out by the employee of the company on behalf of the customer. One more important feature is easy to pause and resume the incomplete survey form. Also, you can send a survey to direct customer emails.

Hot Features

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Share Survey Form by Email
Track Survey By Status
Print Survey Form From Customer

Features

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  • Easy to share survey form to the customer by email.
  • Easy to resume postponed survey form.
  • Easy to print survey forms from customers.
  • Easy to track survey by status in the 'Survey Answers' tab like 'Not started yet', ' Resume Survey',' Partially Completed', and 'Complete'.
  • Smart Buttons
    Start Survey: Where you can start a survey manually for that customer.
    Print Survey: Where you can print a blank survey form for offline.
    Share and Invite by Email: Where you can share the survey to related customers.
    View Results: Where you can see the survey results.
  • Easy to Manage survey which is sent by email and also track it through the status.
  • Easy to Manage all surveys which is sent by email and also track it through the status in the 'Survey Answers' tab.
  • In the customer, you can see the results of all surveys in the 'View Result' smart button.

Select survey form in the customer. Smart buttons like 'Start Survey',' Print Survey', 'Share and Invite by Email', and 'View Results'.


Click on the start survey button.


After clicking the smart 'Print Survey' button you can see the view as like the below image.


In the 'Survey Answers' tab, you can see the list of the survey which is sent through email and filled in manually. As you can see the list of the survey through emails with answer type, status, and two buttons 'View', and 'Print These Answers'.


To share the survey link, click on the 'Share and Invite by Email' smart button. After that, you can see the view as like the below image.


On the 'Send by email' option send it by clicking on the 'Send' button.


Email looks like below.


To see the result, click on the 'view Results' smart button.


After clicking the smart 'View Result' button you can see the view as like the below image.


Version 17.0.2 | Released on : 13th February 2024

FIXED Minor Bug Fixed.

Version 17.0.1 | Released on : 9th November 2023

Initial Initial Release.
  • Yes, this app works perfectly with Odoo Enterprise (Odoo.sh & On-Premise) as well as Community.
  • No, this application is not compatible with odoo.com(odoo saas/Odoo Online).
  • Yes, you will get free update for lifetime.
  • For version 12 or upper, you will need to purchase the module for each version that you want to use.
  • Yes, we provide free support for 100 days.

Multi-Languages

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We have added some predefined languages (English, German / Deutsch, Arabic, Spanish / Español, French / Français, Chinese) in the module. If you want to add other languages, you can contact us at support@softhealer.com . We use Google Translator tools for multiple languages, so possible translations may not be accurate. We welcome suggestions to make the translations more accurate at support@softhealer.com.

english germany arab spanish Chinese French

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