| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 4124 |
| Technical Name |
viin_stringee |
| License | OPL-1 |
| Website | https://viindoo.com/apps/app/17.0/viin_stringee |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 4124 |
| Technical Name |
viin_stringee |
| License | OPL-1 |
| Website | https://viindoo.com/apps/app/17.0/viin_stringee |
Overview
This module integrates Odoo with Stringee, enabling users to make and receive calls directly from the Odoo interface. It is designed to enhance user experience by incorporating calling functionalities into daily workflows, saving time and increasing convenience.
Key Features
- Make Calls: Initiate calls directly from Odoo with a simple action.
- Receive Calls: Accept and manage incoming calls within Odoo.
- Call Transfer: Quickly transfer calls to colleagues or other departments.
- Invite Agents: Add agents to ongoing calls for better support or consultation.
- Call Recording: Allows recording calls, helping businesses better understand customer needs and improve response quality.
Benefits
- Improve communication efficiency with integrated calling features.
- Enhance customer service through call tracking and history management.
- Centralized call history storage and analysis within Odoo for easy tracking.
- Reduce reliance on traditional phone systems and leverage VoIP for cost-effective communication.
Target Users
This module is ideal for businesses using Odoo that want to integrate calling features, especially sales teams, customer support, and service departments that frequently communicate via phone.
Editions Supported
- Community Edition
- Enterprise Edition
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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