| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Website (website) |
| Lines of code | 1777 |
| Technical Name |
advanced_customer_feedback |
| License | LGPL-3 |
| Website | https://linktr.ee/Prof.M.Samy |
| Versions | 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Website (website) |
| Lines of code | 1777 |
| Technical Name |
advanced_customer_feedback |
| License | LGPL-3 |
| Website | https://linktr.ee/Prof.M.Samy |
| Versions | 17.0 18.0 19.0 |
Customer Feedback and Suggestion Box
Collect and manage customer feedback and suggestions
A comprehensive system for collecting, managing, and analyzing customer feedback to improve your business operations and customer satisfaction.
Key Features
- Portal Forms: Customer-friendly feedback submission
- Feedback Categorization: Organize by type and priority
- Internal Dashboard: Centralized feedback management
- Record Integration: Link to products and orders
- Email Notifications: Instant alerts for new feedback
- Satisfaction Tracking: Monitor customer satisfaction
- Analytics & Reporting: Detailed feedback insights
- Assignment System: Route feedback to appropriate teams
- Response Management: Track feedback resolution
- Mobile Support: Submit feedback from any device
How It Works
1. Customer Submission
Customers submit feedback through portal forms with categorization and priority levels.
2. Internal Processing
Feedback is automatically categorized, assigned, and routed to appropriate teams.
3. Response & Analytics
Track responses, generate reports, and analyze customer satisfaction trends.
Benefits
For Customer Service
- Centralized feedback management
- Improved response times
- Better customer satisfaction
- Proactive issue resolution
For Business Growth
- Customer insights and trends
- Product improvement data
- Enhanced customer relationships
- Competitive advantage
Our Services: We offer comprehensive Customization, Migration, and Upgrade services to tailor Odoo to your specific business needs and ensure smooth transitions to the latest versions.
Author Information
This module was developed by Samy.
For inquiries or collaboration, visit:
https://linktr.ee/Prof.M.Samy
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