Website Return Ratio (Enterprise)

This module tracks the return performance of products based on sales and return orders. It calculates the return ratio (%) for each product and compares it with a global threshold set in inventory settings.

• Calculates return ratio (%) based on sales and return orders per product variant.
• Set a global threshold in inventory settings to control the alert behavior.
• Shows “Accept” or “Warning” icons on product pages based on return ratio.
• Indicators only appear for products with actual sale/return data (no false alerts).

How to use

• User can configure the acceptable return ratio (%) from the Inventory configuration settings to control website alerts.

• This stock picking logs the returned quantity, which is used to calculate the product's return ratio..

• Shows calculated return ratio and return rate on the product form, helping monitor high-return items directly in Odoo.

• Accept icon is shown on the product card when the return ratio is below the globally set threshold, indicating customer satisfaction.

• Shown on the product page when return ratio is lower than the global threshold, indicating that customers usually keep this item.

• Displayed when the product's return ratio exceeds the global threshold, alerting customers about frequent returns.

• Appears on the product detail page when the return ratio is higher than the global threshold, informing users that the item is frequently returned.