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  1. APPS
  2. eCommerce
  3. BOXO Return v 18.0
  4. Sales Conditions FAQ

BOXO Return

by BOXO https://boxo.nu/
Odoo
v 18.0 Third Party 3
Download for v 18.0 Deploy on Odoo.sh
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• eCommerce (website_sale)
• Invoicing (account)
• Discuss (mail)
• Website (website)
Lines of code 2064
Technical Name boxo_return
LicenseLGPL-3
Websitehttps://boxo.nu/
You bought this module and need support? Click here!
BOXO Return

Reusable Packaging Meets Odoo Checkout

BOXO is a Dutch reuse platform that offers stylish, sturdy shipping boxes with a refundable deposit. Customers return the packaging at nationwide drop-off points and brands save up to 90% CO2-eq emissions thanks to smart logistics (boxo.nu).

Add a screenshot of the BOXO checkout widget here

Why Retailers Choose BOXO

Deposit-Back Experience

Customers pay a small deposit, enjoy premium packaging, and get their money back in seconds when they drop the box at a BOXO return point.

Smart Dutch Network

BOXO focuses on the Netherlands with a dense map of lockers, partners, and stores. The service keeps packaging in circulation instead of landfills.

Sustainability With Style

Durable materials plus recognizable branding make each package a marketing moment while reducing waste and deforestation.

Module Highlights

Checkout Widget

Adds a BOXO selector after the delivery methods, mirroring Odoo’s native UX so customers can switch between reusable and disposable packaging instantly.

Dynamic Pricing

Deposit and surcharge amounts render as formatted monetary fields and update the cart totals, taxes, and portal views automatically.

Operational Visibility

Sales orders, pickings, and emails clearly show the chosen packaging type so both warehouse and customer service stay informed.

Step-by-Step Configuration

  1. 1 Install & Enable
    Add the module to your addons path, update the Apps list, search for “BOXO Return,” and install it.
  2. 2 Enter BOXO Credentials
    Go to Website → Configuration → Settings → BOXO Return, paste your BOXO API key, and (optionally) override the API endpoint provided by BOXO.
  3. 3 Define Pricing
    Configure the reusable deposit (excl. VAT) and optionally enable a disposable surcharge (incl. VAT). The module auto-creates the necessary service products.
  4. 4 Set Eligibility Rules
    Choose whether all products are allowed, all but selected items are excluded, or only selected items are eligible.
  5. 5 Customize Tooltip Copy
    Adjust only the BOXO tooltip text so the customer-facing microcopy aligns with your brand voice.
  6. 6 Automate Follow-Up
    Review the “BOXO Return: Reusable Packaging Instructions” email template and configure the cron delay for reusable orders.
  7. 7 Test the Flow
    Use a Netherlands shipping address, pick a delivery carrier, and verify eligibility, pricing, and accounting entries before going live.

Visual Walkthrough

BOXO configuration settings preview
Configuration Settings
Sales order backend view preview
Order Backend View

Need Help?

Contact the BOXO Return team at support@boxo.nu or reach your Odoo integrator for implementation assistance. Together we keep packaging in circulation and customers delighted.

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