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Customer Engagement Portal (CEP)

by
Odoo

3000.01

v 18.0 Third Party
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Contacts (contacts)
Employees (hr)
Inventory (stock)
Sales (sale_management)
Website (website)
Calendar (calendar)
Discuss (mail)
Invoicing (account)
Lines of code 182189
Technical Name cep_mgmt
LicenseOPL-1
Websitehttp://kolapro.com
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Contacts (contacts)
Employees (hr)
Inventory (stock)
Sales (sale_management)
Website (website)
Calendar (calendar)
Discuss (mail)
Invoicing (account)
Lines of code 182189
Technical Name cep_mgmt
LicenseOPL-1
Websitehttp://kolapro.com
💻 Powered by Kola Technologies Limited

Comprehensive Customer Engagement Portal

"Empower Your Business with Seamless Customer Interactions"

Enhance customer relationships with our all-in-one engagement platform. From personalized communication to actionable insights, streamline every interaction to build loyalty and drive growth.

See It In Action

Explore our intuitive interface and powerful features through real screenshots

Analytics Dashboard Interface

Analytics Dashboard

Comprehensive analytics dashboard with real-time metrics, engagement tracking, and performance indicators.

WhatsApp Integration Interface

WhatsApp Integration

Seamless WhatsApp Business API integration for automated messaging, customer support, and marketing campaigns.

AI-Powered Business Intelligence Dashboard

AI-Powered Business Intelligence

Advanced AI-driven insights with intelligent responses, predictive analytics, and automated decision-making for strategic growth.

Seamless Integrations

Connect with your favorite tools and platforms for a unified experience

WhatsApp Business Integration

WhatsApp Business API

Full WhatsApp Business Platform integration with automated messaging, chatbots, and customer support.

Automated Messages Chatbot Support Template Messages
Email Marketing Integration

Email Marketing

Integrated email campaigns with personalization, automation, and detailed analytics tracking.

Personalization Automation Analytics
CRM Integration

CRM Systems

Seamless integration with popular CRM platforms for unified customer data management and workflow automation.

Salesforce HubSpot Pipedrive

AI-Powered Intelligence & Automation

Harness the power of artificial intelligence for smarter customer engagement and business insights

AI Response Engine

Intelligent AI Response Engine

Advanced natural language processing that generates contextual, personalized responses across all communication channels with human-like understanding.

  • 🤖 Natural Language Processing (NLP)
  • 💬 Context-aware conversations
  • 🎯 Personalized response generation
  • 🔄 Continuous learning from interactions
  • 🌐 Multi-language support
Predictive Analytics Dashboard

Predictive Business Intelligence

AI-driven predictive models that forecast customer behavior, identify trends, and provide actionable recommendations for business growth.

  • 📊 Customer behavior prediction
  • 📈 Trend analysis & forecasting
  • 🎯 Churn risk identification
  • 💡 Automated insights & recommendations
  • ⚡ Real-time decision support
🤖

Smart Chatbots

AI-powered chatbots with advanced conversation flows and intelligent escalation to human agents.

😊

Sentiment Analysis

Real-time emotion detection in customer communications to optimize response strategies.

Instant Auto-Response

Lightning-fast AI responses with contextual understanding and personalized messaging.

🎯

Intent Recognition

Advanced AI that understands customer intent and routes conversations to appropriate channels.

Kola Technologies Limited

Enterprise Software Solutions & Digital Transformation Specialists

Contact: support@kolapro.com | Visit: www.kolapro.com

Empowering businesses with innovative technology solutions

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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