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  1. APPS
  2. Helpdesk
  3. Company-Wise Stages: Helpdesk v 18.0
  4. Sales Conditions FAQ

Company-Wise Stages: Helpdesk

by CODEerts https://www.codeerts.com
Odoo
v 18.0 Third Party 7
Download for v 18.0 Deploy on Odoo.sh
This module requires Odoo Enterprise Edition.
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Helpdesk (helpdesk)
• CRM (crm)
• Project (project)
• Calendar (calendar)
• Contacts (contacts)
• Discuss (mail)
Community Apps Dependencies Show
Company-Wise Stages for CRM & Projects
Lines of code 146
Technical Name codeerts_company_stages_helpdesk
LicenseOPL-1
Websitehttps://www.codeerts.com
Versions 17.0 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Helpdesk (helpdesk)
• CRM (crm)
• Project (project)
• Calendar (calendar)
• Contacts (contacts)
• Discuss (mail)
Community Apps Dependencies Show
Company-Wise Stages for CRM & Projects
Lines of code 146
Technical Name codeerts_company_stages_helpdesk
LicenseOPL-1
Websitehttps://www.codeerts.com
Versions 17.0 18.0 19.0
  • Description
  • License
CODEerts  ·  Odoo 18

Company-Wise Stages: Helpdesk

Give every company its own Helpdesk stages.
Keep shared stages for everyone, hide the rest per company.

The Helpdesk bridge for Company-Wise Stages. It installs automatically when both apps are present.

Helpdesk Stages Shared or Per Company Auto-Installed Bridge
Per Company
Helpdesk Stages
Shared
Stages Stay Global
Auto
Installs Itself
18.0
Version

What this module does

Company-Wise Stages: Helpdesk extends the Company-Wise Stages module to the Helpdesk app. It adds a Company field to Helpdesk stages, so each company sees and uses only its own stages, while stages left without a company stay shared across every company.

This is a bridge module. It installs automatically when both Company-Wise Stages and Helpdesk are present, and applies the same kanban, dropdown and configuration filtering to Helpdesk stages that the main module brings to CRM and Project stages.

See it in action

Helpdesk Stages

Helpdesk stages with a Company column: assign a company or keep the stage shared with all companies

Helpdesk stages with company column

Technical information

Version
18.0
License
OPL-1
Editions
Enterprise
Dependencies
Company-Wise Stages, Helpdesk

Technical name: codeerts_company_stages_helpdesk   ·   Installs: automatically when Company-Wise Stages and Helpdesk are both present

Frequently asked questions

How do I give each company its own Helpdesk stages in Odoo?

Open Helpdesk Configuration and Stages, edit a stage and set the Company field. That stage then appears only when the chosen company is active. Stages with no company stay shared with every company.

Do I need to install this module separately?

No. This bridge installs automatically when both Company-Wise Stages and the Helpdesk app are present, so the Helpdesk support is added for you.

Will the Helpdesk kanban hide stages from other companies?

Yes. The Helpdesk kanban columns, the stage dropdown on tickets and the stage configuration list all filter to the active company plus the shared stages.

Which Odoo versions are supported?

Use the version selector at the top of this page to pick your Odoo release. Helpdesk is an Enterprise app, and each Odoo Apps Store listing shows the exact version it supports.

The team behind this module

About CODEerts

Full-Service Odoo ERP Agency  ·  Solutions That Scale

Every module in our store is built from real client work, tested in production and maintained long-term by a team of Odoo certified consultants. When you need more than an app, we deliver the full solution.

🏗️ Implementation

Full Odoo roll-outs from requirements to go-live, across any industry and company size.

🧩 Custom Development

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🔄 Migrations

Zero-data-loss upgrades from older Odoo versions with full custom module porting.

Need Help?

Questions, customization requests, or bug reports. We respond fast.

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Support

CODEerts  ·  Response within 1-2 business days

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
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ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
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