Meta Discuss: WhatsApp & Messenger Chat Integration
by Piyush Chauhan mailto:piyush23321@gmail.com$ 69.83
In-App Purchases| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• CRM (crm) • Calendar (calendar) • Contacts (contacts) |
| Community Apps Dependencies | Show |
| Lines of code | 5028 |
| Technical Name |
crm_meta_discuss |
| License | OPL-1 |
| Website | mailto:piyush23321@gmail.com |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• CRM (crm) • Calendar (calendar) • Contacts (contacts) |
| Community Apps Dependencies | Show |
| Lines of code | 5028 |
| Technical Name |
crm_meta_discuss |
| License | OPL-1 |
| Website | mailto:piyush23321@gmail.com |
Stop Switching Tabs.
Start Closing Deals.
Bring WhatsApp and Messenger directly into your Odoo Discuss dashboard. Chat with customers, send files, and track message status without ever leaving Odoo.
Fig 1: Native Chat Interface with WhatsApp Integration
💬 Unified Communication Hub
Native Odoo Experience
No external pop-ups or third-party widgets. Chats appear in the standard Odoo Discuss channels, just like internal messages.
Full Media Support
Send and receive Images, Videos, and PDF documents effortlessly. Drag and drop files directly into the chat window.
24h Window Guard
Never get blocked by Meta. The system automatically visually warns you when the 24-hour response window is closing.
Real-Time Status
Know exactly when your message lands. See Sent, Delivered, and Read ticks update in real-time right next to your message.
⚙️ Simple Workflow
Receive
Customer sends a WhatsApp. A new notification pops up in Odoo instantly.
Chat
Open the Discuss tab. Reply, attach files, or use templates.
Convert
Create a Lead or Sales Order directly from the chat context.
👨💻 Crafted with Passion
"I watched support agents struggle with 5 different browser tabs openâOdoo here, WhatsApp Web there. It was inefficient and error-prone."
I built this integration to be invisible. It feels just like Odoo because it is Odoo. My goal was to remove the friction so your team can focus on what matters: talking to customers and closing deals.
Questions or Customization?
We can help you tailor the chat experience for your specific workflow.
Piyush Chauhan
Senior Odoo Developer
piyush23321@gmail.comMade with ❤️ by Piyush Chauhan
Keywords: Odoo Discuss WhatsApp, Odoo Chat Integration, Facebook Messenger Odoo, Odoo Omnichannel, Live Chat Support, Odoo WhatsApp Connector, 24h Window WhatsApp.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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