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  1. APPS
  2. Helpdesk
  3. Helpdesk v 18.0
  4. Sales Conditions FAQ

Helpdesk

by Dynexcel https://www.dynexcel.com
Odoo

$ 79.10

v 18.0 Third Party 4
Live Preview
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Project (project)
• Discuss (mail)
Lines of code 4690
Technical Name de_helpdesk
LicenseOPL-1
Websitehttps://www.dynexcel.com
Versions 16.0 17.0 18.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Project (project)
• Discuss (mail)
Lines of code 4690
Technical Name de_helpdesk
LicenseOPL-1
Websitehttps://www.dynexcel.com
Versions 16.0 17.0 18.0
  • Description
  • License


Efficient, Reliable, and Customizable Support Solution for Your Business

Provide robust reporting and analytics to track performance metrics and identify areas for improvement in your support processes

Request Your Personalized Demo Today

Explore our cutting-edge solutions firsthand.
Request a tailored demo to discover how our innovative technologies can revolutionize your business.

Request a demo

Powerful Features to Streamline Customer Support




How the App Works?

Explore our module features and functionalities in action by watching the demo video below. 







Need assistance with our module?

Create a support ticket when you need personalized assistance with module-related issues for a tailored and efficient solution.

If you need any assistance or have questions, please feel free to reach out to us.
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Elevate your support services with our advanced Helpdesk Module, designed to streamline every aspect of customer assistance. Efficiently manage and prioritize tickets using automated assignment features and enforce service level agreements (SLAs) to ensure timely resolutions. Empower customers with a self-service portal, allowing them to submit requests, access knowledge base articles, and track progress effortlessly. Gain valuable insights through interactive dashboards and analytic reporting, optimizing decision-making processes. Foster collaboration with multi-user concurrent ticket management, facilitating seamless communication and accelerating issue resolution. Keep track of stage change history to maintain transparency and accountability throughout the support journey. With our comprehensive suite of features, enhance productivity, and deliver unparalleled customer satisfaction.
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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