| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Lines of code | 27 |
| Technical Name |
deltatech_create_ticket_button |
| License | OPL-1 |
| Website | https://www.terrabit.ro |
| Versions | 16.0 17.0 18.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Lines of code | 27 |
| Technical Name |
deltatech_create_ticket_button |
| License | OPL-1 |
| Website | https://www.terrabit.ro |
| Versions | 16.0 17.0 18.0 |
Error Dialog
This module enhances the user experience and internal support workflows by adding a “Create Ticket” button directly to Odoo’s error screens, allowing users to instantly report issues as they occur. From a business standpoint, this feature significantly speeds up bug reporting and issue resolution by capturing critical technical details at the moment an error is encountered. Key Business Benefits:
- Rapid Issue Reporting: Enable users to report errors instantly with a single click, eliminating the delay between an issue occurring and it being reported.
- Enhanced Support Efficiency: Automate the capture of context-specific error details, providing the support team with the information they need for faster diagnosis.
- Improved System Reliability: Encourage consistent reporting of all system errors, leading to a more robust and stable Odoo environment.
- Streamlined Internal Communication: Bridge the gap between end-users and the IT/Support team through a direct and integrated reporting channel.
- Continuous Operational Improvement: Use captured error data to identify and resolve recurring issues, optimizing business processes.
Table of contents
Bug Tracker
Bugs are tracked on Terrabit Issues. In case of trouble, please check there if your issue has already been reported.
Do not contact contributors directly about support or help with technical issues.
Credits
Authors
- Terrabit
- Dorin Hongu
Maintainers
Current maintainer:
This module is part of the terrabit-ro/bitshop project on GitHub.
You are welcome to contribute.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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