Laundry Dashboard

The Laundry Dashboard is your main screen to check and manage everything happening in your laundry business. It shows you real-time updates like how many orders are placed, how many pickups are pending, what tasks are in progress, which deliveries are completed, and if any invoices are still unpaid. You can also see customer feedback all in one place. The dashboard makes it easy to track your daily work without confusion. You can use filters to view data by user, customer, date, or status. It also shows visual charts like bar graphs, pie charts, and line charts to help you understand how your services are performing, how much revenue you're making, and if anything needs attention. This tool is invaluable for both owners and staff to stay updated, fix problems faster, and make smart business decisions.

Main Features:

• Easy filters by user, customer, and date
• Clear visual charts for better understanding
• Live data view to support quick.

Advance Dashboard

Full Screen of Dashboard

Laundry Lead and Pipeline

This Odoo module assists you in handling the entire laundry request process, from a public user's request to generating the final laundry order.

Main Features:

• Lead Conversion to Pipeline: Leads may be converted into the sales or services pipeline with one click.
• Direct Laundry Order Creation: Following lead conversion, customers have an instant choice to place a laundry order. This reduces steps and speeds up order processing.
• Pre-Filled Detail Review: Before generating the order, previously filled lead/customer details are shown for review. Helps in minimizing errors and confirming customer information.
• Centralized Laundry Request Tracking: All generated laundry orders are linked to their respective leads/pipeline entries for easy tracking.

Lead of Laundry Request

Pipeline of Laundry Request

Laundry Request Summary and Reference Number

You can convert a lead into a pipeline, or you can directly create a laundry order.

From the pipeline, you can generate a laundry order.

Check the filled details, then click to create the laundry order.

Generate a Laundry Order

Laundry Order And Process

The Laundry Management System in Odoo makes it simple to handle customer requests. You can create a new laundry order directly from the CRM pipeline. This means you can quickly turn a customer inquiry into a confirmed order without extra steps.

Main Features:

• One-Click Lead to Order: Easily convert a customer inquiry into a laundry order with just one click, saving time and reducing manual work.
• Fast Order Creation: After conversion, laundry orders are created instantly with customer details already filled in.
• Pickup or Delivery Options: Choose the order type based on what the customer prefers, pickup or home delivery.
• Task Tracking Made Easy: Assign and track each task like washing, drying, ironing, or packing, with live status updates.
• Email Updates: The system sends order details, terms and conditions, and feedback requests to the customer automatically.
• Manage Pickup & Delivery: Add pickup times, mark orders as ready, and handle delivery all from one screen.
• Invoices & Reports: Quickly create invoices and download order reports in PDF or Excel formats.

Laundry request lead

Generate a Laundry Order

The laundry order details and terms & conditions are displayed, and you can also send them to the customer via email.

Send the laundry order details to the customer via email.

Laundry Order Email tempalate

After the clothes are collected, the order will move to "In Process."

When the order is "In Process," click "Start" to add a timesheet.

On clicking the End button, the total hours will be automatically calculated and the timesheet will be added.

After the laundry order is ready, click the 'Ready' button to update the order status.

The Home Delivery button becomes visible when you choose 'Home Delivery' as the order type.

Click Button to Generate Invoice

Invoice Pdf Report

Generate and print reports in PDF or Excel as needed.

Laundry Order Report

Laundry Order Export Report

Laundry Task Flow

The Laundry Task Flow is a structured process that ensures smooth and trackable management of every laundry order. From task creation to completion, it provides complete visibility and control over each step involved in the laundry service. When a laundry order is created, tasks are generated and assigned to the appropriate team members. Each task moves through various predefined stages like New, In Process, and Done. As tasks are completed, the system automatically updates the overall order status. This helps in ensuring timely service delivery and operational efficiency.

Main Features:

• Task Assignment Each laundry order is broken down into specific tasks (e.g., Wash, Dry, Iron, Pack).Tasks are assigned to the right staff members for execution.
• Real-Time Tracking Task status updates in real time, so you always know which stage your laundry is in.

Laundry Request Lead

Clicking 'Send Mail' allows you to send an email to the customer.

Send an email to the customer.

Laundry Order Mail Template

Tasks can be created and assigned to team members.

Creating a task automatically updates the laundry order status to 'In Process'.

All Task in New Status

This task has been completed and is now in the 'Done' state.

In the list view, one task is in the 'Done' state and another task is in the 'New' state.

The laundry order is currently in the 'In Process' state.

The other task is being marked as done.

Every laundry task is marked as 'Done'.

Once all tasks are completed, the order will automatically move to the 'Ready' state. And if the order type is 'Pickup', the 'Pickup' button will be displayed.

Fill the Pickup details and click the 'Pickup' button to update the order status.

Invoice generation is possible both before and after the pickup.

Laundry Order Customer Invoice Generate

Inovice Pdf Report

Laundry orders can be printed in PDF format or exported as Excel reports.

Laundry Order Pdf Report

Laundry Order Excel Report

Laundry Rating Mail

The Laundry Rating Mail feature allows customers to share their feedback about the laundry service they received. After the order is completed (pickup or home delivery), an automatic or manual email is sent to the customer requesting them to rate the service as Good, Average, or Bad and optionally write a review. This helps improve service quality and customer satisfaction.

Main Features:

• Manual Rating Mail Trigger: Rating emails can be sent after order completion a manually with a click.
• Simple Rating Options: Customers can rate the service as Good, Average, or Bad with one click.
• Optional Review Box: Customers can write a short review or comment about their experience.
• Clickable Feedback Link: Email includes a direct link to the feedback form or portal.
• Rating Display: Submitted ratings and reviews are displayed in the respective laundry order record.
• Thank You Acknowledgement: After rating submission, customers see a thank-you message like “Thank you for your feedback!”
• Service Insight: Admins can track and analyze ratings to identify performance trends and improve service.

Send customer rating email

Rating Email

Customers are allowed to share their feedback and rate the service.

Thank the customer for their feedback after submitting a rating.

This rating appears within the respective laundry order.

Laundry Customer Portal

The Laundry Customer Portal is an easy-to-use online platform where customers can manage everything related to their laundry. From placing orders to checking status, viewing details, downloading invoices, and giving feedback, everything can be done in one place, anytime.

Main Features:

• View and Manage Orders: Customers can see all their current and past laundry orders with complete details like order type (pickup or delivery), current status, and task updates.
• Intelligent Search and Filters: Customers can search, sort, and filter their orders by date, type, or status, making it easy to find any order quickly.
• Download and Print: Users can download their order summaries as PDF files or print them directly from the portal.
• Email Alerts: Customers receive email updates when the order status changes or when it's time to give feedback.
• Simple and Clean Design: The portal is designed to be user-friendly so that customers can navigate it easily without any confusion.

Portal Laundry Order Menu

Customers can view all their laundry orders and organize them using search, sort, filter, and group features.

Customers can open any specific laundry order to see the details and print or download the report as a PDF.

Laundry Order PDF Report

Laundry Reporting

The Laundry Reporting module helps you clearly understand how your laundry business is doing. It shows real-time data in simple charts and graphs, so you can easily track orders, spot trends, and make smart decisions without digging through complex reports.

Key Features:

• Easy-to-Read Charts: View your laundry data as bar charts, line graphs, or pie charts. This helps you quickly see which services are doing well and where you might need improvements.
• Order Tracking: Check how many laundry orders are placed daily, weekly, or monthly. Easily spot your busiest and slowest times.
• Service Type Reports: See how many orders are for pickup or delivery. You can also filter by service types like washing, ironing, or dry cleaning.
• Revenue & Invoice Tracking: Keep an eye on how much money your business is making. View total revenue, see which invoices are paid or pending, and check the average amount each customer spends.
• Custom Filters: Filter, sort, or group your reports by customer, date, order type, or status to get the details you need.
• Live Reports: All reports are updated automatically with real-time data, eliminating the need to refresh or manually update anything.
• Simple Dashboard: All significant numbers and charts are shown on a clean, easy-to-use dashboard that's great for both staff and managers.

Customer data analysis in the reporting section is presented through different visual formats such as bar, line, and pie charts.

Reporting Line graph Data Analysis

Reporting Pie chart Data Analysis

Reporting Pivot Table Data Analysis

Laundry Order History PDf Report

Laundry Configuration

The Laundry Configuration area in Odoo is where admins or managers set up the complete laundry system based on how the business works. It lets you define the types of services you offer, how much you charge, the types of clothes you handle, and even pickup and delivery settings. This setup ensures everything runs smoothly and appears correctly on your website or customer portal. It's like the control center of your laundry business. Once it's set correctly, your team and customers will enjoy a smooth and accurate experience.

Key Features:

• Service Type Setup Add different laundry services like Wash, Iron, Dry Clean, Fold, etc. You can give each service a name, code, and turn it on or off when needed.
• Cloth Type Configuration Set up various garment types like Shirts, Pants, Sarees, Bedsheets, etc. You can link specific services to each cloth type—for example, "Wash for Shirts" or "Iron for Pants."
• Service-Based Pricing Assign different prices based on the combination of service and cloth type. You can also set special charges for premium services like express delivery or eco-friendly washing.
• Service Features Management Highlight unique features of your services like "Fast Delivery," "Eco Wash," or "Fragrance Option." These features will be displayed on your website or portal, allowing customers to select their preferred option.
• Website Information Setup Add or edit content that appears on your website, like service descriptions, images, and tags. This helps your online customers see clear, accurate information about your offerings.
• Invoice & Order Settings Decide when invoices should be created before pickup, after delivery, or at any custom stage. You can also enable automatic invoice generation to save time.
• Packaging & Task Assignment Rules Set up how you want items to be packaged and what tasks (like washing or ironing) should be automatically assigned based on the service. This helps keep operations organized and fast.

Customer View & Configure

Cloth Type View & Configure

Charges can be set for each cloth type depending on the selected service.

Laundry Service Type View & Configure

Laundry Other Service Type View & Configure

The website section of the laundry service contains all the essential information needed for display on the website.

Service-specific features can be added as per the chosen service type.

Products View & Configure

Tags View & Configure

Cloth Size View & Configure

Service Features View & Configure

Laundry Checklist View & Configure

Laundry Checklist Template View & Configure

Laundry Terms & Conditions View & Configure

Laundry Settings View & Configure