Enable Deletion in POS Settings

Go to Point of Sale > Configuration > Settings. Enable "Delete Paid Orders" and choose between "Without Code" or "With Security Code" for additional protection.

Configure Security Code

If using "With Security Code" mode, set a unique code in the settings. This code must be entered by the user in the confirmation pop up before any order can be deleted.

Assign Access Permissions

Ensure that only authorized staff have the "POS: Delete Paid Orders" group assigned in their user profile. The delete button and action menu will only be visible to these users.

Delete Individual Orders

Open any paid POS order and click the "Delete Order" button in the top header. This will open the confirmation pop up where you can review the details before finalizing.

Batch Deletion from List View

Select multiple orders in the list view and use the "Action > Delete Selected Orders" menu. The pop up will show the total count of orders selected for deletion.

Confirmation pop up with Audit Trail

Enter the security code (if required) and provide a "Deletion Reason" for auditing. All deletions of invoices and payments are performed automatically upon confirmation.