Enable Service Management

Navigate to Point of Sale > Configuration > Settings. Locate the "Service Management" section and enable it to activate the check-in system for your POS sessions.

Customizable Service Notes

Predefine and select custom service notes/instructions to ensure every specific customer request is captured and followed during the service process.

Attach Quick Service Notes to Order Lines

Easily enhance order lines with specific service details. Select any product in the cart and use the "Service Note" action to choose from predefined common instructions or enter custom notes, ensuring your service team has all the necessary details.

Check-In Service Items in POS

Use the "Check-In" button in the POS action to open the service entry popup. Enter customer details, add products to the list, set an expected date, and add service notes for specific items.

Order Status Management

Manage all service orders from the Service Orders menu. Update statuses from "Checked-In" to "In Progress" and finally to "Ready" as the work is completed.

Efficient Check-Out & Payment

When the customer arrives, use the "Check-Out" button to load the completed service into the cart and process the final payment seamlessly.