Skip to Content
Menu

Equipment Maintenance Portal for Website Customers and Clients

by
Odoo

44.50

v 18.0 Third Party 1
Live Preview
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Maintenance (maintenance)
Discuss (mail)
Lines of code 470
Technical Name equipement_maintenance_portal_website
LicenseSee License tab
Websitehttp://www.probuse.com
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Maintenance (maintenance)
Discuss (mail)
Lines of code 470
Technical Name equipement_maintenance_portal_website
LicenseSee License tab
Websitehttp://www.probuse.com

Streamlined Equipment Maintenance Workflow with Customer Portal

Simplify Equipment Maintenance with Odoo Web Portal

Equipment Maintenance Portal in My Account Odoo App

This module provides an intuitive and user friendly Customer Portal to allow portal users to easily access their equipment details and maintenance requests through a clean and organized interface. It improves transparency, streamlines communication, and empowers users to track and manage their own assets and service issues.

Here is a features list based on your description of the Odoo app:

  • Equipment Overview:
    • View all equipment assigned to the customer.
    • Equipment name, type/category, ownership details, serial number, and date of assignment.
    • Click to open detailed equipment info and images.
  • Maintenance Request Tracking:
    • Access a list of maintenance requests made by the customer.
    • Request subject, equipment linked, service team, request date, and request status.
    • View full details, including any responses or technician notes.
  • Customer Portal Access:
    • Adds a dedicated Maintenance Requests or Equipment Service Requests section in the customer portal for easy tracking.
  • Advanced Search and Filtering:
    • Includes filters by status or type and allows searching by request name or reference number for faster navigation.
  • Secure Access:
    • Only customers assigned to a request can view their details after logging into their account on the website.
  • Improved Transparency:
    • Minimizes manual follow ups by providing customers with up to date information on their maintenance progress.
  • Better Customer Experience:
    • Builds trust and efficiency through a self service portal, reducing delays in communication.
  • Notes:
    • This module lets portal users view their assigned equipment and track related maintenance requests. It improves transparency, access to manuals, and communication with support teams.
  • For more information, please refer to the screenshots below and watch the video demonstration.
  • Edition Compatibility:


    Enterprise Odoo.sh Community

    Streamlined Equipments Flow in Customer Portal:

    View Equipments from Customer Portal


    List of Equipments Accessible in Customer Portal


    Equipment Form Visibility in Customer Portal


    Customer Portal: Full Equipment Insight and History


    Customer Communication & File Upload on Equipment Portal


    Filter Equipments by Name in Portal


    Streamlined Maintenance Request Flow in Customer Portal:

    View Maintenance Request from Customer Portal


    List of Maintenance Requests Accessible in Customer Portal


    Maintenance Request Form Visibility in Customer Portal


    Customer Portal Maintenance Request Form: Visibility and User Instructions


    Filter Maintenance Request by Name in Portal


    Filter Maintenance Request by Name in Portal


    Enhanced Equipment Form with Customer/Contact Information


    Customer Communication & File Upload on Maintenance Request Portal


    Enhanced Maintenance Request Form with Customer/Contact Information


    Contact / Support
    Introducing Probuse Consulting Services Pvt. Ltd.

    If you need any help or want more additional features, you may contact us through:
    Email: contact@probuse.com
    Website: www.probuse.com
    Skype: mustufa_probuse

    Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

    Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

    Our Services

    • Odoo Implementation

    • Odoo Support

    • Odoo Customization

    • Odoo Migration

    • Odoo Training

    Odoo Proprietary License v1.0
    
    This software and associated files (the "Software") may only be used (executed,
    modified, executed after modifications) if you have purchased a valid license
    from the authors, typically via Odoo Apps, or if you have received a written
    agreement from the authors of the Software (see the COPYRIGHT file).
    
    You may develop Odoo modules that use the Software as a library (typically
    by depending on it, importing it and using its resources), but without copying
    any source code or material from the Software. You may distribute those
    modules under the license of your choice, provided that this license is
    compatible with the terms of the Odoo Proprietary License (For example:
    LGPL, MIT, or proprietary licenses similar to this one).
    
    It is forbidden to publish, distribute, sublicense, or sell copies of the Software
    or modified copies of the Software.
    
    The above copyright notice and this permission notice must be included in all
    copies or substantial portions of the Software.
    
    THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
    IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
    FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
    IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
    DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
    ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
    DEALINGS IN THE SOFTWARE.
    
    

    Please log in to comment on this module

    • The author can leave a single reply to each comment.
    • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
    • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.