Repair order: Online Signature & Customer Portal
by CLuedoo https://www.cluedoo.com/shop/lic-clu-set-ssc-0036-repair-order-online-signature-customer-portal-5641$ 150.86
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Repairs (repair)
• Website (website) • Discuss (mail) • Inventory (stock) • Sales (sale_management) • Invoicing (account) |
| Lines of code | 579 |
| Technical Name |
fal_repair_order_portal |
| License | OPL-1 |
| Website | https://www.cluedoo.com/shop/lic-clu-set-ssc-0036-repair-order-online-signature-customer-portal-5641 |
| Versions | 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Repairs (repair)
• Website (website) • Discuss (mail) • Inventory (stock) • Sales (sale_management) • Invoicing (account) |
| Lines of code | 579 |
| Technical Name |
fal_repair_order_portal |
| License | OPL-1 |
| Website | https://www.cluedoo.com/shop/lic-clu-set-ssc-0036-repair-order-online-signature-customer-portal-5641 |
| Versions | 18.0 19.0 |
ODOO'S FUNCTION
Odoo provides internal management of repair orders through the Repair module. However, customers cannot access their repair orders via the portal or interact with them directly, such as by confirming or signing.
CLUEDOO'S FUNCTION
Cluedoo adds portal access for repair orders , allowing customers to view , track , and digitally sign their repair orders. This improves communication, speeds up approvals, and enhances customer experience.
|
1. Create a repair order, select the customer (who has portal access), fill the product to repair
|
|
|
2. When the customer logs in to the portal, they can see the Repair Orders Go to Repair Orders > Choose the Order need signing. |
|
|
3. Customer chooses Sign & Confirm to sign. There are 3 types of signature customer can choose
Then click
Accept & Sign
Backing to the Repair Orders list, customer can see the status of this order change to
Confirmed
|
|
|
4. For internal user, after customer signed, the status is automatically changed to Confirmed and in chatter, a Repair Order with customer signature is created.
|
|
|
5. The internal user can also see the customer's signature on the Repair Order
|
|
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Please log in to comment on this module