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v 18.0 Third Party
This module requires Odoo Enterprise Edition.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Helpdesk (helpdesk)
Discuss (mail)
Inventory (stock)
Sales (sale_management)
Invoicing (account)
Community Apps Dependencies
Lines of code 723
Technical Name fal_ticket_picking_batch
LicenseOPL-1
Websitehttps://www.cluedoo.com/shop/lic-clu-set-hdk-0012-tickets-ticket-batch-from-reception-6515
Versions 18.0 19.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Helpdesk (helpdesk)
Discuss (mail)
Inventory (stock)
Sales (sale_management)
Invoicing (account)
Community Apps Dependencies
Lines of code 723
Technical Name fal_ticket_picking_batch
LicenseOPL-1
Websitehttps://www.cluedoo.com/shop/lic-clu-set-hdk-0012-tickets-ticket-batch-from-reception-6515
Versions 18.0 19.0

STORY BEHIND THE FEATURE

ODOO BEHAVIOR


In Odoo, there is no built-in option to easily create ticket batches or individual tickets directly from reception, which can be a limitation for operations needing detailed tracking.



CLUEDOO BEHAVIOR
Cluedoo introduces a new feature that allows users to create ticket batches and individual tickets from the reception via the Actions button. A ticket batch is generated for every stock picking, and individual tickets are created for each stock move line (e.g., by Serial Number). This structured approach ensures precise tracking and faster processing, especially for operations requiring detailed item management.
MODULE +
By giving users control to create ticket batches and individual tickets directly from the reception, this feature enhances operational efficiency, reduces manual work, and ensures precise inventory traceability. It is particularly valuable for industries with detailed quality control or serialized product management.


OUR FEATURES AS SOLUTIONS

Create tickets/ticket batches from the reception

HOW TO USE THIS MODULE

1. Go to Inventory > Configuration > Warehouse Management > Operations Types > Set Default Helpdesk Team for the type of operation

e.g. I choose Test Ticket Batch Team 2 for Receipts

2. Purchase Orders > New and create a new quotation > Fill in the necessary information > Confirm

Click on Receipts > Actions > Create Ticket Batch

3. The ticket batch has been created for the stock picking and the helpdesk team Test Ticket Batch Team 2 has been assigned to the ticket(s).

4. For products that are tracked by Unique Serial Number , a ticket will be created for each stock move line

e.g. If quantity = 5 then it will create 5 stock move lines > 5 tickets are created

5. You can go to Helpdesk > Ticket Batch to check the Ticket batch and Tickets created as well


Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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