| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 805 |
| Technical Name |
gb_knowledge_base_wiki |
| License | OPL-1 |
| Website | https://gencbaris.com/odoo_plugins/ |
| Versions | 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 805 |
| Technical Name |
gb_knowledge_base_wiki |
| License | OPL-1 |
| Website | https://gencbaris.com/odoo_plugins/ |
| Versions | 18.0 19.0 |
Knowledge Base / Wiki (Co
Community knowledge base: nested articles, search, versioning and approval workflow
Odoo's Knowledge app is Enterprise-only, leaving Community users with no proper place to document processes, policies and customer help. This module is a complete internal and external knowledge base: write articles organised in a tree, search the whole base, keep a full version history of every edit, and run articles through a review-and-publish workflow. Pure Community, no Enterprise dependency.
Key Features
Hierarchical articles
Parent/child article trees with a computed full path, depth, breadcrumbs and a nested table of contents — organised into Internal, Customer-facing or Private workspaces.
Full version history
Every title or body change snapshots a version automatically, so you can compare and restore any previous revision — with a restore-version wizard and audit on the chatter.
Review & publish
A Draft → In Review → Published lifecycle with reviewer assignment, scheduled review activities and a publish-subtree action for bulk go-live.
Search & suggestions
A full-text-style search across title, summary and body, related-article suggestions by shared tags or parent, and a most-viewed ranking surface the right content fast.
Feedback & analytics
A view counter, helpful / not-helpful feedback with a helpful ratio, reading-time estimate and a "needs attention" report to find stale or low-rated articles.
Access control
Per-article visibility — internal users, portal customers or public — with a serialised published tree for embedding a customer help centre in the portal.
Knowledge without Enterprise
A genuine, full-featured wiki on Community — nested docs, versioning and approval all included.
Never lose an edit
Automatic version snapshots mean every change is recoverable, with one-click restore of any prior revision.
Internal and customer-facing
One base serves staff documentation and a public help centre, with visibility controlled per article.
Quality built in
Feedback, helpful ratios and a needs-attention report keep your knowledge base accurate over time.
Screenshots
All Articles
Restore Version
Tags
Why Choose This Module
Support, operations, HR and product teams that need an internal wiki, plus businesses that want a public or portal help centre — all without upgrading to Enterprise just for documentation.
Specifications
- Compatible: Odoo 18.0 / 19.0
- License: LGPL-3
- Languages: 35+
- Author: Baris Genc
- Dependencies: mail
- Support: odoo@gencbaris.com
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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