$ 120.83
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Inventory (stock) • eCommerce (website_sale) • Website (website) • Discuss (mail) • Invoicing (account) • Sales (sale_management) |
| Lines of code | 5829 |
| Technical Name |
gt_advance_ecommerce_manager |
| License | OPL-1 |
| Website | https://www.gritxi-tech.com/ |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Inventory (stock) • eCommerce (website_sale) • Website (website) • Discuss (mail) • Invoicing (account) • Sales (sale_management) |
| Lines of code | 5829 |
| Technical Name |
gt_advance_ecommerce_manager |
| License | OPL-1 |
| Website | https://www.gritxi-tech.com/ |
Advance Ecommerce Portal
This feature provides a premium, dedicated portal experience for Odoo eCommerce users. It offers a clean and user-friendly interface where customers can easily manage their orders, returns, tracking details, support requests, and invoices from a single, centralized dashboard. The portal is specifically designed to meet the needs of eCommerce customers, ensuring a smoother and more efficient user experience. It also allows administrators to restrict access to the default Odoo portal URL, improving security and creating a more focused, branded environment exclusively for eCommerce users.
Key Features
A comprehensive set of tools designed for modern eCommerce management
Dedicated eCommerce Portal
A modern and simplified dashboard designed specifically for eCommerce customers, allowing them to manage all order-related activities in one place.
Smart Order Overview
Quick snapshot of purchases: Order date, number, total amount, shipping/billing addresses, and status without opening each order.
Easy Address Management
Add, edit, and manage multiple delivery and billing addresses. Selected addresses are automatically linked to orders for better clarity.
One-Click Order Actions
Convenient action buttons: Track Package, Get Order Support, Cancel Order, and Buy It Again to resolve issues quickly.
Product Return Management
Displays returnable periods clearly. Users can directly return products, request support, or write reviews.
Complete Order Detail Page
Full visibility: Addresses, payment details, order summary (subtotal, taxes, delivery), and items with quantity/pricing.
Order Support Integration
Easily create or review support tickets related to orders, improving customer service communication seamlessly.
Delivery Tracking
Allows customers to track shipment status directly from the order page, making delivery monitoring simple and transparent.
Downloadable Documents
Download order confirmations, invoices, and delivery documents directly from the order detail page.
Secure Focused Experience
Restricts access to the default Odoo portal, creating a clean and secure environment dedicated only to eCommerce customers.
Modern Customer Account Dashboard
Replace the traditional Odoo ecommerce portal with a clean and modern customer account dashboard designed for eCommerce users. Customers can quickly access their orders and saved addresses from a simple card-based interface, making account management faster and more intuitive.
Advanced Order Management
Customers can manage their entire order lifecycle directly from the portal. The order dashboard provides clear order details, delivery information, and quick action buttons to make order management simple and efficient.
Order History
Customers can view their complete order history with order date, order number, and order status.
Order Total & Summary
Displays order total amount, billing address, and shipping address for better transparency.
Track Deliveries
Customers can easily track the delivery status of their orders directly from the portal.
Order Support
Get instant help related to an order by creating or reviewing support tickets.
Return Products
Customers can return products easily within the allowed return period shown on each item.
Buy It Again
Reorder previously purchased products instantly with the one-click "Buy It Again" button.
Detailed Order Information
Customers can view complete order details from a single page, including delivery information, payment details, order summary, and purchased products. This gives customers full transparency and control over their purchases.
Download Order Documents
Customers can download important documents such as order confirmations and invoices directly from the order page.
Delivery Details
View complete delivery information and shipping status for each order.
Payment Information
Displays payment method, transaction reference, and payment provider used during checkout.
Order Summary
Clear summary including delivery cost, product subtotal, taxes, and final order total.
Smart Return Management
The system automatically enables product returns only for items within the allowed return period.
Product Support & Reviews
Customers can request product support, write reviews, or reorder items directly from the order page.
Delivery Tracking & Shipment Details
Customers can view complete delivery information for each order, including shipment reference, delivery status, and ordered items. The portal provides a clear overview of delivery progress and helps customers stay informed about their order fulfillment.
Delivery Information
Displays delivery reference number, shipment date, and current delivery status for each order shipment.
Delivered Items Overview
Shows all products included in the shipment along with their delivered quantities.
Delivery Status Tracking
Track order fulfillment stages such as Not Delivered, Started, Partially Delivered, and Fully Delivered.
Delivery Summary
Displays a summary of total deliveries, completed deliveries, and deliveries currently in progress.
Returnable Delivery Detection
The system automatically identifies deliveries that are eligible for return based on product return policies.
Post-Delivery Review
Customers can leave product reviews after delivery directly from the delivery details page.
Easy Product Return Request
Customers can quickly initiate product returns directly from the delivery details page. The system automatically detects returnable deliveries and allows users to submit a return request by selecting the quantity and providing a reason for the return.
The return eligibility is intelligently controlled through a Returnable Days configuration. The system automatically calculates ordered, delivered, and already returned quantities to ensure accurate processing and prevent invalid requests.
- Return from delivered shipments
- Automatic quantity calculation
- Product-level returnable days
- Return window enforcement
- Prevent exceeding delivery qty
- Reason-based return requests
- Integrated stock operations
- Fast popup interface
Order-Specific Support
Customers can easily access and manage support tickets related to their orders, products, or return requests directly from the customer portal. Each ticket is linked to the corresponding order, allowing customers and support teams to communicate efficiently about specific issues.
The portal provides a dedicated support ticket view, where customers can review ticket details, check the current stage, and continue the conversation through a built-in communication interface.
- View tickets directly from portal
- Order, product, or return tickets
- Detailed request information
- Real-time status tracking
- Built-in communication history
- Direct messaging to support
- Odoo Helpdesk integration
Product-Wise Support Tickets
Customers can easily request support for a specific product directly from their order page. The portal provides a simple support request form where users can select the product, choose the issue type, provide contact details, and describe the problem.
This feature ensures that support requests are accurately linked to the exact product and order, helping the support team quickly understand the issue and provide faster assistance.
- Create requests directly from order page
- Accurate product-linking
- Predefined issue types
- Collection of contact details
- Automatic ticket generation
- Order and product linkage
- Portal-based update tracking
- Odoo helpdesk workflow integration
Customer Order Cancellation
Customers can easily cancel their orders directly from the customer portal before the delivery process is completed. This feature provides users with the flexibility to cancel orders that have not yet been delivered, helping them manage their purchases more conveniently.
The system intelligently enforces cancellation rules: the option is only available for orders with pending or in-progress deliveries. Fully delivered orders are protected from cancellation to maintain fulfillment accuracy.
- Direct portal-based cancellation
- Pre-delivery window only
- Accidental cancellation protection
- Confirmation popup workflow
- Auto-update order status
- Sales & Delivery integration
- Secure one-click process
- Fulfillment control guardrails
Product Review from Dashboard
Customers can easily write and manage product reviews directly from their order dashboard after receiving their items. This feature allows users to rate the product using a star rating system and provide feedback about their experience.
The review interface displays the average product rating, rating distribution, and customer comments, helping new buyers make informed purchasing decisions while giving businesses valuable feedback.
- Write reviews directly from portal
- Star-based rating system
- Average rating & distribution
- Customer comments & feedback
- Display historical reviews
- Improve product credibility
- Simple popup review interface
- Odoo product review integration
Advanced Portal Access Control
This feature allows administrators to manage and restrict portal access for eCommerce users by configuring portal URLs and controlling the visibility of the default âMy Accountâ menu. It provides a flexible way to customize the customer portal and ensure users only access the pages relevant to their role.
Administrators can configure portal card URLs mapped to specific Odoo models, such as orders, invoices, or support tickets. Access to these portal pages can then be granted or restricted for individual users, giving businesses complete control over the customer portal experience.
- Hide default âMy Accountâ menu
- Configure object-linked URLs
- User-based access restrictions
- Granular page-level control
- Customized portal navigation
- Improved security & control
Customer Address Management
Customers can easily manage their delivery and billing addresses directly from the customer portal. The portal provides a simple and organized interface where users can add new addresses, update existing ones, or remove unused addresses for their orders.
Users can also quickly choose to use the delivery address as the billing address through a toggle option, making the checkout and order management process faster and more convenient.
The system ensures that the main account address remains protected, allowing it to be edited but preventing accidental deletion, while additional addresses can be freely updated or removed by the customer.
- Add multiple delivery & billing addresses
- Easily edit or update saved addresses
- Remove unused addresses when needed
- Toggle delivery address as billing
- Protect main account address
- Clean & user-friendly interface
Get In Touch with Our Experts
(+91) 884-921-7633
Email Us
contact@gritxi-tech.com
© 2026 Gritxi Technologies Pvt. Ltd. | All Rights Reserved | Built for Odoo 18.0
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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