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Helpdesk Support Ticket PDF & Email Feature

by
Odoo

$ 19.99

v 18.0 Third Party 12
This module requires Odoo Enterprise Edition.
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Helpdesk (helpdesk)
• Discuss (mail)
Community Apps Dependencies
Lines of code 334
Technical Name helpdesk_ticket_print_enterprise
LicenseSee License tab
Websitehttp://www.probuse.com
Versions 13.0 14.0 15.0 16.0 17.0 18.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Helpdesk (helpdesk)
• Discuss (mail)
Community Apps Dependencies
Lines of code 334
Technical Name helpdesk_ticket_print_enterprise
LicenseSee License tab
Websitehttp://www.probuse.com
Versions 13.0 14.0 15.0 16.0 17.0 18.0

Helpdesk Support Ticket PDF Report and Email Sender in Odoo

Seamless PDF Reporting for Helpdesk Tickets in Odoo

Auto-Generate Ticket Report and Share via Email in Odoo

FULLY COMPATIBLE WITH ODOO ENTERPRISE EDITION

Streamline your support workflow with the Helpdesk Support Ticket PDF Report and Email Sender app. This powerful extension for Odoo Enterprise allows you to generate professional PDF report of helpdesk tickets and send them directly to your customers via email all in just a few clicks.


Here is a features list based on your description of the Odoo app:

  • Generate Printable PDF Reports:
    • Instantly print helpdesk ticket details in a clean, professional layout.
    • PDF report includes ticket reference, subject, assigned team, responsible agent, customer details, and message history.
  • Send PDF Reports via Email:
    • Automatically attach the ticket PDF to a pre-configured email template.
    • Send directly to the customer from the ticket interface.
  • Fully Integrated with Odoo Helpdesk:
    • Seamless integration with the native Odoo Helpdesk module.
    • Send emails and print reports without leaving the ticket view.
  • Customizable Email Template:
    • Predefined email body and subject that you can modify based on your branding and tone.
    • Supports dynamic content such as customer name, ticket number, and more.
  • Check out the video walkthrough and screenshots below to see how the app works in real time and how easily you can generate and send ticket reports to your customers.

    • Edition Compatibility:


    Enterprise Odoo.sh

    Print PDF Report of Helpdesk Support Ticket


    Preview of Generated Helpdesk Support Ticket PDF


    Integrated Email Sending from Support Ticket


    Email Wizard Triggered from Helpdesk Form


    Helpdesk Ticket Sent Directly to Customer Inbox


    Predefined Email Template with PDF Ticket


    Attachment Form View with PDF Report


    Contact / Support
     Introducing Probuse Consulting Services Pvt. Ltd.

    If you need any help or want more additional features, you may contact us through:
    Email: contact@probuse.com
    Website: www.probuse.com
    Skype: mustufa_probuse

    Probuse Consulting Service Pvt Ltd is an Software and Web development specialist which offers complete business application together. We are well experienced to provide a face for your business on the software and Internet level.

    Probuse Consulting Service Pvt Ltd is a specialist in Odoo/OpenERP services and could give your business open source hand to drive.

    Our Services

    • Odoo Implementation

      •

    • Odoo Support

      •

    • Odoo Customization

      •

    • Odoo Migration

      •

    • Odoo Training

      •  
    Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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