Inactive Customers Report

v 18.0 Third Party 12

Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	• Invoicing (account) • Discuss (mail)
Lines of code	624
Technical Name	`inactive_customers_report`
License	LGPL-3
Website	http://www.softprimes.com

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Availability	Odoo Online Odoo.sh On Premise
Odoo Apps Dependencies	• Invoicing (account) • Discuss (mail)
Lines of code	624
Technical Name	`inactive_customers_report`
License	LGPL-3
Website	http://www.softprimes.com

Community

Enterprise

Odoo.sh

Inactive Customer Report

This module provides a detailed report to identify inactive customers within a selected period, showing their last invoice, last payment, and current balance. It helps businesses track customer engagement and follow up efficiently

Key Highlights

Automated Inactive Customer Detection.

Easily identify customers with no invoices or payments during a selected period.

Detailed Historical Insight.

View each customer’s last invoice and payment before the inactive period.

User Access Control.

Includes a dedicated user group for report access and permissions management.

Access Group Requirement:

Only users with the "Inactive Customers Report User" group can view or use this wizard.

Inactive Customer Report

Go to Accounting -> Reporting -> Inactive Customer Report

Print Report

Select the From and To dates, then click Print to generate a PDF report showing all inactive customers within the selected period, along with their last invoice, last payment, and current balance.

Compute Report

Click Compute to display inactive customers in a list view. You can filter, group, or sort the results directly to analyze customer activity before printing the final report.

Define a custom date range to analyze customer inactivity
View inactive customers in a clear, filterable list
Generate a detailed PDF report including last invoice, payment, and balance

Version 18.0|Released on:26th Oct 2025

Support

Need Help?

Got questions or need help? Get in touch.

info@softprimes.com

Say hi to us on WhatsApp!

+201200805322

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